Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 90 reviews.
Sven
Netherlands · Couple · April 2026
“Nice place!”
+Location is nice and room is fine as well
Judith
United Kingdom · Solo · April 2026
+The staff were helpful . The food was delicious.
Ingrid
Netherlands · Couple · April 2026
“Okay hotel with access to the beach”
+Simple breakfast
−Internet was off long time. upon arrival bathroom was not cleaned During our stay rooms was never cleaned groups from outside came to stay at the pool. Very noisy and we could not use the pool.
Saidyba
United Kingdom · Couple · April 2026
“Chef was brilliant.”
+So nice. And sea view great.
−Housekeeping only every 2 days.
Juliette
United Kingdom · Group of friends · March 2026
“Overall, the staff are lazy, rude and poorly trained, with a don't care attitude.”
+I only liked where the hotel was located and it was easy to get to the beach. The two office manager were professional and polite along with one of the mangers wife. The ginger juice in the morning was the best thing to drink, otherwise there was not much to like. The outside grounds was good for yoga in the mornings. Its not a place to spend your time there if you wanted to chill.
−Our experience at this hotel was extremely disappointing due to poor management, unprofessional staff, and overall lack of care for guests. The Director, Paula, appeared to be motivated purely by money and showed little concern for paying customers. Any complaints were brushed off and passed to the office manager. She also regularly walked her dog through the restaurant area, which was unhygienic and inappropriate. Staff seemed overly deferential to her rather than focused on guest service. The chef was extremely unprofessional and aggressive. When I asked for my burnt breakfast to be re-cooked, he became hostile, shouting and pointing his finger directly in my face. His behavior was threatening and completely unacceptable. We reported the incident, but no disciplinary action was taken. As a result, we did not feel safe eating food prepared by him and requested that someone else cook our meals. No guest should ever be treated this way. Food quality overall was poor,bland, badly prepared, and lacking care. It was honestly better to eat outside the hotel. Housekeeping was also a major issue. Staff frequently ignored requests for basic items such as towels or proper room cleaning. Our
Holdstock
United Kingdom · Solo · March 2026
+A hidden Gem Thank you to the wonderful team at Ocean Villa Heights. This hotel is truly a hidden gem, as a frequent traveller it is rare to find a hotel that is small and friendly but still offers great service. The food was fabulous with a substantial varied breakfast with home made cakes and cooked breakfast alongside the usual buffet style seen at most hotels The chefs have mastered the art of combining African and European cuisine and the food was so good that I had to invite my friends along to try it for themselves The hotel is spotless with all of the facilities you need for a relaxed and comfortable stay. Just down from the hotel is a pristine beach a real beach bums paradise with a variety of bars (I still have many to explore!) But the best and most important things to mention is the staff, nothing was too much trouble and too many names to mention but their professional attitude and the warm welcome that they gave me has made sure that I will be returning to Ocean Villa Heights very soon
DOMINIQUE
France · Solo · October 2026
“Prestation globalement décevante”
+Quartier calme et agréable. Belle plage. Personnel attentionné.
−Piscine mal entretenue (eau opaque...). Lits très mous; Etat général des chambres : Dégradé. Petit déjeuner sommaire.
Ardo
France · Solo · August 2026
+La disponibilité du personnel,le chef cuisinier toujours aux petits soins. Le réceptionniste correct et très disponible
−Les coupures d'électricité récurrente,la climatisation
François Vezier
France · Solo · August 2026
“Fortement recommandé!”
+L'emplacement à 2mn à pieds de la plage par un chemin privé, le restaurant sur place toute la journée et soir, le calme, la chambre avec balcon, la réactivité du personnel pour toute demande (dont transfert depuis/vers l'aéroport), la piscine, la climatisation et ventilateur efficaces. La plage est grande et calme, avec néanmoins plusieurs paillotes pour prendre café, verre ou manger.
−Quelques coupures d'électricité, mais c'est normal ici. L'hôtel dispose de générateurs de secours quoi qu'il en soit.
Jan
Denmark · Couple · August 2026
“God hotel med venligt personale”
+Gode værelser
−Ikke noget