Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 64 reviews.
Wilke
Netherlands · Solo · November 2026
“Suprising,”
+I liked the shape and the natural materials
Eva
Australia · Couple · September 2026
“Stunning place that felt like a hobbit village”
+Amazing architecture and furniture of the music suites . Loved the pool as well as having hot or cold drinking water available .
−The bathroom had some active black mold
timothy
China · Solo · August 2026
+The Music Camp where I stayed at was absolutely stunning. The surrounding areas and Nuanu in general are all top-notch. I stayed 5 days and didn't need to leave the property because of how much there is to do. I will definitely come back in the future whenever I travel to Bali.
−Nuanu staff communicated through Whatsapp to do everything, even housekeeping. This can be convenient but was actually quite annoying. Response times were quick but often not done correctly. The worst experience of my stay was the very last hour when I asked for taxi assistance, and they tried to change the price on me after I got into the taxi, in addition to the taxi leaving late.
matt
Australia · Solo · August 2026
+Innovative design with environmental considerations. Also having complimentary buggies to get around is a great benefit for guests
−Ordered 3 beers on room service and when they arrived they were not yet chilled :-(
Varun
United Arab Emirates · Couple · August 2026
+The entire concept is amazing. The staff at the karaoke bar, beer garden were top
−Check in was so slow and so sad.
kelly
United States · Group of friends · June 2026
“Cool place , music went late , lots to see”
+Beautiful and unique
−No refund for checking out early
Yvette
Australia · Family · June 2026
“Very active noisy place - be warned about the noise”
+Located a fair way from anywhere - Canggu closest main area - stayed two nights so that children could do the glassblowing class on site. Hotel is not finished completely - buggies needed to be taken to and from reception as its a fair walk. No phone communication between rooms and reception - you have to use Whats App - which I found annoying as I had to wait for a reply each time. Hotel did supply a private car for a reasonable fee but it was not alway available and it is a fair drive into Canggu. Food options at complex are good and reasonably priced. Beds are comfy. Coffee pod machine supplied but no kettle. Bathroom is open at the ceiling - doors face onto main entry doors so need to make sure curtains are closed. Bathoorms in very poor condition for a relatively new hotel. Worst feature is a touch door pad which needs to be woken up each time - very difficult to see the number pad when the sun is beating down on it. Found this very frustrating. Also very hard to close privacy and main curtains on the main doorsbehind you when exiting the room. Be aware that Luna Beach Club is on site and the doof-doof bass starts at noon and goes to midnight. Also the rooms advertised as King
−Bathrooms, lack of kettle, door pads, Very small swimming pool for hotel guests. Whats App communication with reception,
Eva
Slovakia · Couple · May 2026
“Amaizing place”
+An amazing place with beautiful architecture and plenty of opportunities for entertainment and fun. The food was excellent, and the evening program was outstanding. Highly recommended!
Nicole
Australia · Solo · May 2026
+Everything 🥰
−Having to leave 😕
Michal
Italy · Family · August 2026
+A beautiful and wonderful destination for families with children, offering an incredible variety of attractions. From the stunning spa and excellent massages to the beautiful accommodations and swimming pools, every part of the resort is thoughtfully designed. We spent time at Luna Beach Club almost every day, and complimentary access made it even more enjoyable. The alpaca farm, butterfly garden, and the magical garden were all fantastic experiences for both adults and children. It’s the perfect place to spend two or three nights with kids, with plenty to see and do while still having time to relax.
−The buggy transportation system could definitely be improved. Since the resort is very large, especially during the hot hours of the day, you need to request a buggy through the reception almost every time you want to get around. Unfortunately, the receptionist we dealt with wasn’t as friendly or welcoming as the rest of the wonderful staff, who were always happy to help with a smile. Whenever we requested a buggy, the waiting times were often quite long. In addition, the shared buggy never dropped us off directly at our room and always stopped at the main entrance instead, which meant we still had to walk in the heat. It wasn’t a major issue, but it did take away a little from the overall experience.