Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 24 reviews.
A.E. Muc
Germany · Solo · October 2026
9.0+Great Homestay! Nice Rooms - great Location!
−Bedside lamp would be great!
Alexander
Australia · Group of friends · September 2026
10.0+Staff were helpful. Room was really nice and balcony had a great view.
marianne
Japan · Solo · April 2026
9.0“Well appointed, comfortable, simple home stay”
+Convenient location near the imperial Palace - about a 10 minute walk through a nice neighborhood. Clean, well appointed, slightly smaller rooms, but air conditioner, and water. Pressure were great.
−Had some miscommunication with the staff due to language, barrier and lack of communication. Often the desk was not manned, and the doors are locked in the evening for Security reasons which is great, but just don’t forget your room key because no one is at the front desk and I was not told of that, luckily I did have my room key, but it was a bit of a scare
Adam
Australia · Couple · March 2026
7.0+Nice setup. Polite staff
−Dirty or stained bed sheets. Only two pillows provided
Maxim
Russia · Solo · January 2026
10.0“301 room very recommended.”
+It was a penthouse at the top floor with terrace which face to a small lake. 1 appartment on the floor. Some good restaurants around, even next door. Nice and quiet place. Full kitchen on ground floor which you are free to use. Walking distance to the imperial citadel. Very recommended place.
−Bed could be a bit softer, at least to put foam protection on top of the mattress will work. Otherwise I have no complain.
Hannah
United Kingdom · Family · August 2025
10.0“Wonderful little retreat next to the Imperial City”
+The building is absolutely beautiful inside, shiny and immaculately presented. The family who own and run it were lovely, really friendly and helpful. The room was enormous and looked out on to a pond, it was so quiet you could hear the birds and bugs! There are fairly priced snacks in the room, complementary water every day (and a filtered refill point downstairs), a kitchen (we didn't need as there are loads of glorious small local eateries in the area - get on Google Maps to find somewhere that suits your tastes!), and it's only a 5- minute walk to the Meridian Gate to enter the Imperial City. The family organised a laundry run for us, which cost 100k VND (about £3) for two bags of laundry, the service was brilliant, it was picked up from our door before we went to bed and was returned to our room the next day. Would recommend this lovely place to anyone visiting Huê!
−The main bed is a little on the hard side, we're used to a firm bed so it wasn't a problem for us but I can understand why others have complained.
Greta
Italy · Group of friends · April 2025
7.0“Good”
+One of the rooms really stunk of mould. It was really hard to communicate with the owners, as they didn’t speak any English.
Aisling
Ireland · Group of friends · March 2025
6.0“Pleasant”
+Good location - very close to Imperial city. The room was basic but perfect for what we needed. Modern style room. The staff were helpful and very friendly
−Bathrooms could have been cleaner and there was no hot water.
Craig
Australia · Solo · March 2025
9.0“Excellent quiet and modern accommodation.”
+Clean, comfortable, quiet and private. I liked the location behind the Citadel. The area has colonial remnants and an easy, local vibe. Lots of little cafes and food vendors in the area. The price is great value compared to the noisy part of town.
−A little disappointed with the inaccuracies in Booking.com. I arrived soaking wet on a motor bike looking forward to washing and drying my clothes in the room as per the inclusion of amenities. There is no such thing. Nor is there a fridge or minibar as described. Perhaps it is an oversight in translation as little English is spoken. They washed and dried my clothes for 20,000d per kilo, which is quite affordable for a hotel. But still not as convenient as being able to wash ALL my clothes including those I was wearing. The beds are pretty hard as well despite being a thick mattress.
Veronique
Belgium · Group of friends · July 2026
1.0“Hotel had geen kamers voor ons, hebben ons lang laten wachten om ons uiteindelijk naar een veel minderwaardiger hotel te”
−Geboekt met Booking, maar bij aankomst had het hotel ons niet ingeboekt, dus hadden we geen kamers… 2 uur gewacht in lobby, om uiteindelijk door de eigenaars naar een ander veel minderwaardiger hotel gebracht te worden waar er een dun matrasje op de grond werd gelegd omdat er bedjes te weinig waren. Verschillende keren gevraagd om compensatie maar uitbaters/man van het hotel is daar niet op in gegaan. Slechte ervaring…