Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 28 reviews.
+Photos on hotels.com did not show any resemblance to hotel Ninfa. Arrived at the premises, no check in desk, just an intercom on the third floor and was told to check in at Hotel Mirage. That was a block away. Total deception.
+Le personnel peu accueillant Le petit dejeuner pas bon peu appetissant Chambre propre Bruyant Lorsque nous sommes arrivees a l hotel ninfa personne a la reception nous avons du demander a une cliente avons attendu puis on nous a transfere a l hotel mirage???l aucune explication!!!!
+This was NOT the hotel we stayed at. When we arrived, there was no reception and the doors were locked. When we called the phone # listed on the front door, we were told to go to the Mirage Hotel which was around the block. This place was horrible. The hallways smelled like an armpit (I know this to be true because I have two of them myself) and the room did NOT look like any of the pictures shown here for the NINFA hotel. Bedsheets were torn and stained, A/C was disabled by hotel mgmt (we asked about this!) and "concierge" was rude and gave no explanation about condition of the room. The advertised "free" breakfast was NOT included, not that we wanted to stay around any longer than necessary anyway. STAY AWAY FROM THE MIRAGE HOTEL NEAR ROMA TERMINI!
“Great location. Not that great a hotel.”
+Hôtel, once you’ve been to Mirage and checked in (we were not told to do this until we’d found the Ninfa) is in a great location for the city. We were put in the Galaxy (although booked for Ninfa on opposite side of stairs). The reception to the Galaxy is not manned, closed up all day and smells of mould. Once in your room, it’s clean enough. Clean bedding, towels etc. Bed is not great as felt like it had ribs running across left to right. Breakfast is served in the Mirage. Service left a lot to be desired. Get there before 9am (even though you're told 9.30) or there’s not a lot left, and staff don’t really want you there.
“Custo benefício aceitável, conforto na média.”
+No geral, é um bom custo benefício. Fica ao lado da estação Roma Termini o que facilita bastante a locomoção. Porém, o checkin é um pouco complicado, precisa ir ao hotel Mirage e depois ir caminhando até a acomodação. O quarto é confortável e estava bem limpo. O café da manhã é bem simples e é servido no mesmo hotel Mirage, apenas das 8h às 9:30h. O ar condicionado apenas pode ser utilizado no período do verão de Junho à Julho, na época que fiquei não estava disponível. Importante ler os detalhes nas informações do checkin e do hotel, porque muitas informações podem passar desapercebidas facilmente. Hotel também oferece shuttle até o aeroporto, sendo acertado diretamente com no hotel Mirage.
+Good for the price
+Very hard to find. The address five. Is not where you check in. That is on the next block the person that answered the p up home was very rude could not tell me actually where to go to register would not let me in the building took me about a half an hour to find the hotel that you actually register in the gentleman. There was very kind, but it was very disappointing after a long flight.
Artur
Armenia · Solo · October 2024
“It`s normall”
+I ordered breakfast but didn't use it
−everything was normal
Racoviteanu
Romania · Business trip · October 2024
“Rude personnel”
−One of the guys from reception was really rude (with glasses) and also asked us 200 euros for key deposit. When we asked at check out other guy was really surprised that we payed for thay deposit, so it was not a common practice. This guy also did not want to give us the invoice. Another problem is that the check in and breakfast is in another hotel. It is not too intuitive.
“Great location, clean, affordable”
+Location is great! At 2 blocks from Rome Termini Station (train, metro, bus, taxi). Lots of restaurants, ice cream shops, little stores, street vendors. Lots of important locations at a walking distance of 15-30 minutes. The breakfast was delicious from 8-9.30 am (a bit short offering). It was advertised that there was a transfer from the airport to the hotel which is not correct but the reception was very kind and inform that from the Rome airport could take the bus, taxi or train and the cost.