New Imperial Hotel

Name: New Imperial Hotel
Address: Jaffa Gate Old City, Jerusalem, 14085, IL

8.6Very good1,819 reviews

from $173.66 per night

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Hotel

Jaffa Gate Old City · Jerusalem

Facilities at a glance

Free Wi-Fi
Parking
Breakfast
Daily housekeeping
Family rooms
Terrace

About this place

Historical Building and Prime Location The New Imperial Hotel, nestled next to the Old City of Jerusalem, offers a unique stay in a 19th-century building owned by the Greek Orthodox Church. Explore the charm of the Old City and the bustling Souq shopping district just a stroll away. Modern Amenities and Comfort Experience comfort in every room with air-conditioning, free WiFi, flat-screen TVs, and some rooms boasting balconies. The convenience of a refrigerator and electric kettle adds a touch of home. Relax in private bathrooms with a bath or shower. Convenience and Services Enjoy 24-hour front desk assistance, a relaxing terrace, and access to meeting facilities. The hotel offers a safety deposit box, luggage storage, and an internet lounge. With a grocery shop nearby and Mediterranean restaurants close by, your needs are catered to effortlessly. To book your stay at the New Imperial Hotel and immerse yourself in history and modern comforts, make your reservation now!

Choose your room

Pick check-in and check-out to see live room prices.

19 room types

Choose your room
Room type	Guests	Show prices
Small Double Room 15 m²Queen bed	Sleeps 2	Show prices
Small Single Room 10 m²Twin beds	Sleeps 1	Show prices
Small Twin Room 15 m²2 × Twin beds	Sleeps 2	Show prices
Standard Single Room 12 m²Twin beds	Sleeps 1	Show prices
Standard Double Room 17 m²Double bed	Sleeps 2	Show prices
Quadruple Room 24 m²6 × Twin beds, Queen bed	Sleeps 4	Show prices
Standard Twin Room 17 m²2 × Twin beds	Sleeps 2	Show prices
Standard Twin Room - Near Reception 12 m²2 × Twin beds	Sleeps 2	Show prices
Quadruple Room with Balcony 28 m²2 × Twin beds, Queen bed	Sleeps 4	Show prices
Superior Triple Room, Balcony, City View 25 m²Queen bed	Sleeps 2	Show prices
Classic Quadruple Room, Multiple Beds, Balcony, City View 28 m²2 × Twin beds, Queen bed	Sleeps 4	Show prices
Superior Double Room, Balcony, City View 25 m²Queen bed	Sleeps 2	Show prices
Triple Room 22 m²Twin beds, Queen bed	Sleeps 3	Show prices
Suite with Balcony 40 m²Twin beds, 2 × Queen bed	Sleeps 5	Show prices
Triple Room with Balcony 24 m²Twin beds, Queen bed	Sleeps 3	Show prices
Comfort Room, 2 Bedrooms, City View 55 m²Twin beds, 2 × Queen bed	Sleeps 5	Show prices
Quadruple Room, Multiple Beds 24 m²4 × Twin beds	Sleeps 4	Show prices
Double Room with Balcony 19 m²Queen bed	Sleeps 2	Show prices
Small Single Room (near reception) 12 m²Twin beds	Sleeps 1	Show prices

What this place offers

Internet

Free Wi-Fi

Parking

Food & drink

Bar
Breakfast

Services

24-hour front desk
Daily housekeeping

Family

Family rooms

Outdoor

Terrace

General

Non-smoking rooms

Location

Address
Jaffa Gate Old City, Jerusalem, 14085, Israel
1.1 km from the center of Jerusalem

Questions about this stay

Quick answers from the information this property gives us.

What are the check-in and check-out times?
Check-in from 14:00. Check-out by 11:00.
Is Wi-Fi included?
Yes, this property lists free Wi-Fi.
Is parking available?
Yes, this property lists parking. Check the room offer for any fee.
Can I add breakfast?
Breakfast is available with selected room offers.

Guest reviews

8.61,819 reviews

Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 200 reviews.

Cleanliness8.6

Service9.4

Location9.4

Room quality8.8

Amenities8.9

Value for money8.8

Food and drink7.4

Jeremy
United Kingdom · Family · October 2026
9.0
“If I ever return to Jerusalem I would stay there again.”
+Very good location just inside the Jaffa Gate. The decorations and "feel" were unique. It felt like something from the Ottoman Empire period! The staff are simply superb.
−The lack of a lift. But we were warned in advance.
SARAH
United States · Solo · October 2026
10.0
+The staff were very helpful and hospitable, they went out of their way to assist us with every situation. It was clean, and the rooftop view was lovely!
−Nothing
ROBERT
United States · Family · October 2026
7.0
“Concerns Regarding Our Stay and the Value Provided”
+The location is everything and is definitely the property's biggest selling point! The rooftop is fantastic, and both the location and the view from our room were absolutely amazing. The area can be a bit noisy, but honestly, I didn't mind it at all , it was part of the atmosphere and didn't take away from the experience. The gentleman who appears to run the place is top-notch, professional, and makes a great impression. Unfortunately, my interactions with his sister were a very different experience. She often came across as though I was bothering her whenever I had a question or needed assistance. Her attitude felt more like “too bad, so sad” than a genuine desire to help or make guests feel welcome. Overall, the property feels like it has seen its best days and could benefit from some renewed attention, particularly when it comes to maintenance, upkeep, and hospitality. The rooftop, incredible views, and prime location give this place so much potential. Unfortunately, the inconsistent service and general condition of the property make it difficult to overlook the shortcomings. With a little investment in the property and a stronger focus on customer service, this could be an outs
−We experienced several issues during what was supposed to be a short stay. We were on day 58 of our travels and had experienced virtually no problems at any of our previous accommodations until arriving here, which made this experience particularly disappointing. The price was outrageous for what we received. The room was rundown and poorly maintained, with water leaking through the bathroom walls due to an apparent plumbing issue. Even more concerning, water dripped from the air conditioning unit directly onto the desk where my laptop was sitting. I was fortunate to notice it before my laptop was potentially damaged. Breakfast was supposed to be included in our stay, but it was not provided as promised. Instead, I had to go out and purchase basic food items just to put together a meal for our family. The gentleman managing the property did apologize and provided some cash to help offset the inconvenience, which I appreciated. However, after speaking with other guests on the rooftop, I learned that they had experienced similar issues. Hearing their accounts made me question whether these problems were isolated incidents or part of a recurring pattern at the property. Ultimately, th
Abraham
United States · Family · October 2026
10.0
+Amazing location, it's right inside the (old) city walls and right across the street from Mamila.
Sándor
Hungary · Couple · October 2026
10.0
“Tökéletes, mindenkinek csak ajánlani tudom.”
+Megfelelő környezetben, professzionális hozzáállással és magas szinten kivitelezett vendéglátással találkoztam. Az alkalmazottak kedvesek és segítőkészek voltak. Ha kérés merült fel rugalmasan álltak hozzá a megoldást keresve.
−Nem találtam olyat, ami nekem nem tetszett.
Attila
Hungary · Solo · October 2026
10.0
+Minden. Az elhelyezkedés, a berendezés, kiszolgálás. Az egész szálloda atmoszférája. Valamint a tető teraszról a kilátás. Végül a személyzet kedvessége és segítő készsége.
−Ilyen nem volt. Talán lehetne lift a mozgáskorlátozottak részére.
Esther
Switzerland · Solo · October 2026
6.0
+Super Lage direkt am Strand
−Kein Frühstück
Christophe
France · Couple · October 2026
8.0
“Emplacement exceptionnel, horel plein de charme”
+Emplacement exceptionnel, Roof top avec vue panoramique sur la vieille ville Chambre avec vue sue la tour de David
−Rien
Hans Peter
Switzerland · Solo · October 2026
3.0
“nicht empfehlenswert, aber vielleicht gibt es bessere Zimmer”
+Die zentrale Lage war sehr gut.
−sehr kleines Zimmer, den Koffer musste man auf den nicht benutzten 2. Bett deponieren. Im Badezimmerlavabo kam erst lauwarmes Wasser nach längerer Zeit, Duschewasser in Ordnung. Der Klodeckel war zu klein, passte nicht auf auf das Klosett. ich kam so 10 Minuten vor Ende Frückstück, da waren nur noch einige Ueberreste vorhanden.
Marc
Switzerland · Couple · October 2026
6.0
“Gute Lage, für eine Pilgerreise ansprechend.”
+Die Lage
−Das Frühstück war eben nicht existent, weshalb wir auswärts Frühstück gegessen haben. Dabei hat das Hotel eine derart schöne Dachterrasse, auf der man ein wunderbares, bescheidenes Frühstücksbuffet anrichten könnte.

Good to know

Check-in & check-out
Check-in from 14:00 · check-out until 11:00
Pets
Pets are not allowed

Facilities at a glance

About this place

Choose your room

19 room types

Small Double Room

Small Single Room

Small Twin Room

Standard Single Room

Standard Double Room

Quadruple Room

Standard Twin Room

Standard Twin Room - Near Reception

Quadruple Room with Balcony

Superior Triple Room, Balcony, City View

Classic Quadruple Room, Multiple Beds, Balcony, City View

Superior Double Room, Balcony, City View

Triple Room

Suite with Balcony

Triple Room with Balcony

Comfort Room, 2 Bedrooms, City View

Quadruple Room, Multiple Beds

Double Room with Balcony

Small Single Room (near reception)

What this place offers

Internet

Parking

Food & drink

Services

Family

Outdoor

General

Location

Address

Questions about this stay

What are the check-in and check-out times?

Is Wi-Fi included?

Is parking available?

Can I add breakfast?

Guest reviews

Good to know

Check-in & check-out

Pets

Guest reviews