Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 40 reviews.
rebeccawJ4918WR
Couple · August 2025
“Great budget hotel”
+Great family hotel which is run by a big Greek family. Aristora and her sister Maria were very welcoming and helpful. The hotel is spotlessly clean and our room was cleaned and fresh towels every day. We had the Greek breakfast in the hotel for 8 Euro, which consisted of watermelon, breads, eggs, cheese, cereal, meats, cakes, fruit, toast, jams, tea and coffee. The hotel is on the seafront and access to the beach made it a great location. Shops and bars within metres of the hotel. There were no sunbed wars here! Snack and food served throughout the day and a plentiful bar. The seaview rooms cost extra and next time we will be booking one of those.
bigmanlikemike
Couple · August 2025
“Great hotel to stay at”
+Aristea and pavlos made us feel so welcome from the moment we walked in until departing. The hotel was good , some of the staff were great and it has a lot of amenities. Pool is a good size, a bar and Stalis beach is moments away . If we come back to this part of the island again we would stay again.
Curious27884292776
Family · August 2025
“So lovely ❤️”
+We have just come back from our stay at Neon Hotel. We stayed in room 201. This room had been refurbished and was so lovely! We are a family of 4. Our boys had the bedroom at the back of the apartment. They had their own sink and fridge and a small balcony to the side of the hotel. We had maid service everyday and regular towel changes. We had the bedroom to the front of the apartment, with our own fridge and kettle. Our balcony was a lovely size. We over looked the pool and had sea view. All the windows and patio doors had covers over to stop any insects flying in and we were able to keep the doors and windows open. Air conditioning was 8 euros per night. Hotel tax was 28 euros for 14 nights. We never had any complaints with our stay at Neon. Maria and her family are so welcoming. We were greeted on our arrival at 2am by Maria and her brother. He took us up to our room and carried my case for me, which was a lovely touch! We ate and drank at Neon most lunchtimes and ate out at the many amazing restaurants right on our doorstep. Neon Hotel was exactly what we were looking for. It had a lovely size pool, many sun beds which was always available. Ball games and lilos were allowed. Yo
ClaireD154
Family · July 2025
“Amazing as always”
+Just returned from another fantastic holiday at this amazing hotel. We had a newly renovated family room which was lovely. They have done a brilliant job. The shower is fab. The family that run this hotel are just amazing Maria & Aristea are so lovely, they looked after us so well. I'm so glad we discovered this hotel 9 years ago now. We are so lucky to have met such a wonderful family and we can't wait to return again next year ❤️
G7700BMpeterw
Couple · July 2025
“WOW that view!!!”
+Thank you, Neon Hotel. Your location was just what we were after, a proper Crete family hotel. The staff are so friendly, nothing too much trouble, we had a sea view room and WOW that view!!, The Bed was large and comfortable, the shower large and plentiful supply of hot water. Spotlessly clean, pool side food spot on. Will defo try and make time for a second visit.
Departure57435010803
Group of friends · July 2025
“Excellent Service”
+Excellent service and very friendly staff.They even gave us free mosquito repellent. Cleaners came every day with fresh sheets and towels.Sea view was good. Thank you, we will come again.
djh708
Couple · April 2025
“A lovely stay.”
+Perfect location, beach just out the back of the hotel. Plenty of restaurants nearby. Maria and her family were all lovely. Always there to help or share some raki. Will visit again when back in Crete. Thanks very much for a lovely stay and for the olive oil! DJ and Olivia.
holidaytraffic61
Solo · September 2024
“My wonderful holiday at Neon 🥰”
+When I arrived late at night I must of looked slightly disappointed… The hotel seemed very old fashioned and needed a lick of paint and a couple of upgrades. After waking up to the sound of the sea, and the beautiful smiles of the fantastic family and staff who run this friendly hotel. You are treated as one of the family… It’s a privilege to have stayed here. I have absolutely loved every day of my 18 night stay … Maria in the bar and her colleague are so funny 🤣 and have always gone out of their way to talk to me. Also Aresthea has been incredible helping me with issues nothing to do with my hotel stay … nothing is impossible for her help and assistance I am truly grateful.( probably spelled your name wrong… I apologise x ) This hotel is spotlessly clean and the pool is huge and it’s fantastic to have the gorgeous beach a few steps up from the garden! I will definitely be returning, as soon as possible! There weren’t a lot of other English tourists, however that was absolutely no problem for me!!! Thank you beautiful Neon Hotel you were amazing x x.
Dawnmalloy123uk
Couple · August 2024
“Lovely hotel in a great spot”
+I don't understand why this hotel has so many dodgy reviews. It is a lovely hotel and the staff are so lovely and helpful. Maid service daily and it is located right in the middle of everything and on the beach. Lovely pool and not very busy so you can always get a sunbed and enjoy a dip. Yes it is a little dated but it's still lovely. Would definitely recommend and we intend coming back for sure!
66clarebear
Family · November 2023
“Great hotel”
+Neon Hotel, Stalis 23/9/23 to 7/10/23 We chose this hotel when booking due to its proximity to a sandy beach, plus restaurants and shops nearby. We were not disappointed. It is a family run hotel and they are lovely. The two people we interacted with the most were Aristea (who runs reception) and Maria (who runs the bar). Dad, mum and brother were also present but we didn’t interact with them much. Aristea and Maria are lovely and would do anything to help you. We asked for sea view rooms once we arrived, and they were able to accommodate us, which was lovely. As it was very hot at the start of the holiday, we were able to sleep with the balcony doors open at night, listening to the waves, which was incredibly relaxing. We did request aircon later on, also supplied no problem. Although the hotel is right on the road, being at the back we didn’t hear any road noise. Also, we did not hear any noise from the surrounding bars and restaurants which was very peaceful. We spent a lot of time around the pool, which was lovely and also not busy. We did venture on to the sandy beach which was quite narrow but clean. The sea was really calm to start with and so warm and clear. The beach direc