Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 33 reviews.
+Sehr freundlicher und reibungslose Kontakt zum Team der Unterkunft. Alles sehr sauber. Gut ausgestattet Küchenzeile, wenn man sich doch selber versorgen möchte.
Niamh
Ireland · Couple · December 2025
“Convenient, spacious, clean accommodation.”
+Spacious, clean room with everything we needed. Easy access. Location was good. 10 min walk to Pankow train station. Comfortable bed. Options for eating nearby.
−No problems to report
Mila
Spain · Couple · November 2025
“Unreliable, unsafe, arrogant. Do not book.”
+They are not recommended. DO NOT BOOK WITH THEM. They require prepayment by credit card and have no security measures, putting your data at risk. They scam you and then claim they are not responsible. They only respond in English and German and are listed on global websites... They don't even bother to send messages in the languages of the countries where they advertise; they don't translate. They scammed me on a reservation I made in May when I prepaid my card. I canceled the reservation because they were trying to charge me again, and because of that problem and the stress of their response, I had a relapse of a neurological condition. This prevented me from traveling. To avoid a second charge, I booked a non-refundable room, which, coincidentally, was better and €20 cheaper. However, the fraudulent booking offered an upgrade for €120. DO NOT BOOK WITH THEM. THEY HAVE NO PERSONALIZED ATTENTION, AND IF THERE ARE PROBLEMS, THEY ONLY OFFER SUPPORT THROUGH WHATSAPP AND IN GERMAN AND ENGLISH. Dear Neoapartaments managers, I don't speak English or German. I live in Ibiza, where many of your compatriots "invade our islands" and don't learn Spanish. I USE A TRANSLATOR SO THAT THIS MESS
−EVERYTHING. NO RESERVATIONS.
Stefanie
Germany · Couple · December 2025
+Tolle Fewo, bequemes Bett und gutes Bad. Für zwei Personen perfekt.
−Die Küche ist nicht allzu großzügig ausgestattet. Wir haben nicht selbst gekocht, nur Kaffee getrunken, daher war es egal.
Patrick
Germany · Couple · December 2025
“Modernes Apartment mit guter Anbindung”
Elke
Germany · Couple · December 2025
+Die Lage war für uns optimal
−Schlüsselübergabe war sperrig
Manuela
Germany · Group of friends · December 2025
“Für eine Familienfeier in Berlin.”
+Ein sehr sauberes gut eingerichtet Apartment. Kann man auf jeden Fall empfehlen.
−Nur das um das Auto zu parken braucht man schon etwas Geduld.
Derya
Germany · Couple · December 2025
“Wir waren für ein Wochenende in Berlin. Das App. ist superneu und schön. Außerdem ist die Lage gut. Man kommt mit den Öf”
+Alles. Einrichtung, Lage.
Ewa
Poland · Couple · December 2025
+Niedaleko metra, dużo miejsca, bardzo czysto, wygodne łóżko
−Blisko pociągów- za dni było głośno, niedziałające ogrzewanie - było zimno, brak gąbki do mycia naczyń i ręczników w kuchni
Heike
Germany · Couple · December 2025
“Wir kommen wieder!”
+Alles top , waren leider aus familiären Gründen nur 1 Nacht da. Nächstes Mal wird es hoffentlich länger , danke nochmal
−Nichts