Nativa Hotel Tulum

Name: Nativa Hotel Tulum
Address: Carretera Tulum-Boca Paila KM 8.5, Tulum Beach, Zona Hotelera, Tulum, QROO, 77766, Tulum, 77766, MX

5.6Fair20 reviewsSee rooms

Hotel

Carretera Tulum-Boca Paila KM 8.5, Tulum Beach, Zona Hotelera, Tulum, QROO, 77766

Facilities at a glance

Free Wi-Fi
Parking
Breakfast
Accessible
Terrace

About this place

Stunning Views and Convenient Amenities Take in the views from a terrace and a garden, surrounded by the beauty of Tulum Beach. Stay connected with complimentary wireless internet access and indulge in delicious meals at Nativa's restaurant. Comfortable Accommodation Relax in one of the 10 air-conditioned rooms with LCD televisions and modern amenities. Enjoy the rainfall showers with complimentary toiletries and make use of the in-room coffee/tea makers. Prime Location Located in Tulum's Zona Hotelera, Nativa Hotel Tulum is perfectly situated near key attractions like the Sian Ka'an Biosphere Reserve and Tulum Mayan Ruins. Explore the area with ease from this convenient location. Don't miss out on this fantastic opportunity to experience Tulum in all its glory at Nativa Hotel Tulum.

Choose your room

Pick check-in and check-out to see live room prices.

4 room types

Choose your room
Room type	Guests	Show prices
Deluxe Suite, 1 Queen Bed, Garden View (Cenote View) Queen bed	Sleeps 2	Show prices
Deluxe Suite, 1 Queen Bed (Jungle Suite) Queen bed	Sleeps 2	Show prices
Exclusive Suite, Garden View (Nativa Suite) King bed	Sleeps 3	Show prices
Standard Cabin, 1 Double Bed (Bungalow) Double bed	Sleeps 2	Show prices

What this place offers

Internet

Free Wi-Fi

Parking

Food & drink

Breakfast

Accessibility

Accessible

Outdoor

Garden
Terrace

Location

Address
Carretera Tulum-Boca Paila KM 8.5, Tulum Beach, Zona Hotelera, Tulum, QROO, 77766, Mexico
6.7 km from the center of Tulum

Questions about this stay

Quick answers from the information this property gives us.

What are the check-in and check-out times?
Check-in from 15:00. Check-out by 11:00.
Is Wi-Fi included?
Yes, this property lists free Wi-Fi.
Is parking available?
Yes, this property lists parking. Check the room offer for any fee.
Can I add breakfast?
Breakfast is available with selected room offers.

Guest reviews

5.620 reviews

Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 20 reviews.

Daniela
August 2021
2.0
+I work remote. I booked this place because they said they had WiFi. They did not have functional wifi when I got there. So I never checked in or even entered my room (it wasn’t ready yet). I grabbed my bag, when across the street to finish work and booked a different hotel. It’s been a week and Expedia still can’t reach the hotel to request a refund for my room. I guess they don’t have wifi nor do they answer the phone. Complete lack of integrity.
Francisco David
June 2021
10.0
“Excelente estancia.”
+La habitación con vista al cenote, está fenomenal. Aparte, tiene una mini alberca, que lo hace más especial. La verdad, una excelente estancia. La próxima vez, reservaré de nuevo aquí…pd: también el desayuno muy rico.
Verified traveler
June 2021
6.0
+Breakfast was good, staff pretty friendly.
Verified traveler
Group of friends · May 2021
2.0
+海沿いと表記されていたのに、海沿いじゃなかった。嘘の表記がいくつかあった。
Rafael
February 2021
2.0
“HORRENDOUS!!”
+There was no receptionist and we waited for 3 hours for a security guard to show up. In the mean time the housekeeping person was alleging that my prepaid reservation was NOT paid and they were trying to charge me for the room AGAIN. To add insult to injury, after having paid for a "suite", they put me in the lowest category possible as they had oversold the hotel. Nobody from reception showed up the entire day even though the person was allegedly on their way the entire afternoon. The housekeeping person said that I would receive a discount the following day. Surprisingly enough there was actually someone at reception that offered no apologies or seemed to give a rat's a$$ about my experience. He said he could not offer any kind of compensation and just simple did not care. The hotel is described as eco chic. I see the eco part but NOT the chic. The room is barely basic and there were ants in the bed. The worst experience I have ever had in México which is very surprising since I usually have exceptional service every where. HORRENDOUS!! Please avoid at ALL COSTS!!
Verified traveler
February 2021
10.0
+We enjoyed our stay here! Our room was clean and comfortable. The staff was very nice and accommodating. We enjoyed talking with the staff and getting local recommendations. The location is a bit on the south end but we still felt very comfortable walking everywhere and there were great restaurants nearby. The small patio soaking tub was a nice touch to cool off. Would for sure stay here again! Thanks for the warm accommodations!
Verified traveler
February 2021
4.0
+The Standard Cabin is very basic but everything works. The deck at the entryway is very small and barely functional. Inside the dark wood initially looks cool but there is barely any lighting so it is always dark. No place to hang any clothes. The beach is 1 minute away as the bird flies but beach access is tightly controlled. You will need to pay to get to the beach or sneak through a hotel. Breakfast was good. If you are a backpacker looking for a basic room it will work. We stayed one night of our 5 night reservation and forfeit the rest opting to stay at a nearby hotel on the beach.
Verified traveler
February 2021
2.0
“Dishonest Management, Rooms that Flood & Mosquitos”
+The rooms leak/flood, there is a large stagnant mosquito breeding pond right in the center, and the management is atrocious. If you stay here DO NOT pay in advance, as they will lie and do anything to keep your money when you invariably check out early. STAY AWAY!!! You have been warned, this place has horrible reviews for a reason.
Ryan
January 2021
10.0
“Good hotel but it’s being closed and rebuilt”
+Good place overall reccomend
Michael
January 2021
6.0
+Ok but too loud, had a nightclubs in the hotel blaring music until 6am.

Good to know

Check-in & check-out
Check-in from 15:00 · check-out until 11:00
Pets
Pets are not allowed

Facilities at a glance

About this place

Choose your room

4 room types

Deluxe Suite, 1 Queen Bed, Garden View (Cenote View)

Deluxe Suite, 1 Queen Bed (Jungle Suite)

Exclusive Suite, Garden View (Nativa Suite)

Standard Cabin, 1 Double Bed (Bungalow)

What this place offers

Internet

Parking

Food & drink

Accessibility

Outdoor

Location

Address

Questions about this stay

What are the check-in and check-out times?

Is Wi-Fi included?

Is parking available?

Can I add breakfast?

Guest reviews

Good to know

Check-in & check-out

Pets

Guest reviews