Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 48 reviews.
92imanem
Family · August 2024
“My experience in my loft Anfa”
+First thing the staff working there was not responsible ( night shift ) , we checked the room they gave us ، bedding was so dirty , stinky smell around we checked another room and it was worst more like disgusting we couldn’t sleep there and we went to another hotel at night , it was the worst establishment i experienced it . I don’t recommend it it all , and when we did the complaint they didn’t take it seriously and they didn’t gave us the refund we are still waiting for it .
+This was the perfect compromise for being right near the central medina and all of the things it has to offer, but still being insulated from the noise and crowds. Nice staff also.
+Mon séjour à l'hôtel a été dans l'ensemble agréable. L'établissement est propre et confortable, offrant un environnement accueillant pour ma famille et moi. Cependant, je dois souligner quelques points qui pourraient être améliorés. Le personnel, bien que courtois, ne semblait pas toujours être à la hauteur des attentes. Lors de mon arrivée à la réception, j'ai été surpris lorsque le réceptionniste m'a demandé mon acte de mariage, malgré le fait que j'étais accompagné de mes petits enfants. Cette demande était inattendue et un peu gênante, donnant l'impression d'une procédure peu flexible. Cela dit, je tiens à souligner que le reste de mon séjour s'est déroulé sans problème majeur. Les installations étaient propres et bien entretenues, offrant un confort appréciable après de longues journées de visites. J'apprécie également l'emplacement pratique de l'hôtel, qui était proche de nombreuses attractions de la ville. En conclusion, bien que l'hôtel offre un hébergement confortable, je suggère à l'équipe de revoir certaines de leurs politiques pour offrir une expérience plus fluide et accueillante aux clients, en particulier lorsqu'il s'agit de demandes peu courantes comme celle de l'ac
Verified traveler
February 2024
“Do not book here”
+The rooms were dirty there was mold on the air conditioner. There were no towels in either room. The key didn’t work so we didn’t have a key the 1st day! And we were locked out from the entire hotel when coming back from dinner
B6051LDdonnas
Group of friends · March 2023
“Not good experiences.”
+Our guide had reserved a room with two beds for my friend and me. At check in we were told the only room had a large bed. When we got to the room, there was only one towel and there was a pair of dirty socks on the closet floor. Also, there was no one to help with luggage. We left immediately.
“Convenient Location”
+Convenient location with made to order breakfast, street parking available in the neighborhood.
Verified traveler
July 2021
+Everything was good except the bad smell coming out of the toilets. The flush system does not work well and there is a continuous bad smell, they need to solve this issue. It makes the mood of a person very bad to smell that.
Verified traveler
July 2021
+Good location, plenty of restaurants within 5min walk, very friendly staff. BUT, upon my arrival on the first night, the hotel was overbooked and did not have a room for me despite my reservation. This was very annoying after a days travel and being very tired. However, they did find me an alternative hotel for the night and arranged my transfers. Other than that, I had a pleasant stay.
Verified traveler
Family · November 2019
+It was very good experience Overall property was very nice Room was good Location was very good Staff was very friendly and helpful We like the location Air conditioning unit was good works Few small things needs to fix I let them know Other than that very lovely 😊 Thank you 😊
Verified traveler
August 2019
+The stuff were super nice I felt like I was home thank you !