Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 200 reviews.
Michael
United Kingdom · Family · August 2026
10.0“Great value for money and we enjoyed more than staying at a 5* hotel down the road!”
+The staff were so friendly and accommodating for us. From the moment we arrived and whilst we were there. The lady who ran the bar and kitchen by herself did everything she could to cater for our needs (vegan) and we had a great experience!
−Hill by name Hill by Nature! A bit of a walk uphill but not an issue really!
Byron
Australia · Solo · June 2026
10.0+It was my sons Birthday and the staff went above and beyond to make him feel special.
Eduard
Austria · Couple · May 2026
10.0+Honestly this is definitely a 10 for me. We booked a private double bed room and we had a really nice and comfortable bed, a spacious and good bathroom, perfectly working AC and a mini Bar. The room is just a 10/10. Also what elevates this even more for me is the two pools and the billiard table. The location is also really good for me atleast. The hill which you have to walk up is a 3-4 minute walk and it's not hard also there is a store right at the main road and some really nice restaurants nearby. Also right in front of the hotel there is a laundry service which was very cheap. And also for the price point it's just incredible. We booked two more days.
−nothing
Zoe
United Kingdom · Couple · April 2026
4.0“don’t recommend”
+staff are friendly enough loads of sun loungers round the pool because there was barely anyone else staying there that’s about it
−to start off, we booked 2 nights here, checked in and then left an hour later and went elsewhere. the property is nothing like the pictures. the pictures make it look like a great and social hotel when it is nothing like that- i’d say the pics are from 5 years ago when it was in its prime. the pool is filled with leaves and the entire property could do with a lick of paint. the reception desk paint is all chipped away, that should’ve been the first sign. we booked the Hills backpackers and got put into the Bliss hotel next door- not the room we booked at all. room was okay but at the bottom of multiple flights of stairs. the door was really flimsy and opened onto the balcony and there was no other lock on the main door into the room. ordered pizza at the “restaurant” which arrived with a near uncooked base and was basically inedible- not worth the price whatsoever. property aside, the location is terrible. at the top of a hill, 15 min drive away from the main restaurants and beach clubs and even further away from Mui Ne itself. would not recommend staying here, but at the end of the day it’s cheap and you definitely get what you pay for.
Joseph
United Kingdom · Group of friends · April 2026
6.0+We stayed here for 48 hours and unfortunately, for about half of that time there was no power. We understand that power shortages can happen, but it did make the experience quite difficult , the rooms were extremely hot (40+ degrees), and without electricity we had no access to the toilet, shower, or even cold drinks. The setup was also a bit confusing, as it felt like three different places operating under one reception, so it took us a while to figure out where to check in. At times it felt a little abandoned as a hotel. That said, we still managed to have a decent time overall. The pool area was really cute, and we had amazing dinner in the town, although that was also abandoned and separate from where we were staying. Overall, it did the job for a short stay, but given the issues we experienced, we probably wouldn’t recommend staying here.
−There was no power for about half your stay, which made things very uncomfortable * The rooms were extremely hot (40+°C) without electricity * You had no access to basic facilities like the toilet, shower, or cold drinks during outages * The layout was confusing, with multiple places sharing one reception, making check-in difficult * It felt a bit abandoned at times * Some amenities/experiences (like food in town) felt separate and not well connected to the stay
Khali
Philippines · Couple · April 2026
4.0+Tooo high. Too many stairs. Mixed dorm
Aldas
Lithuania · Solo · April 2026
9.0+Spacious rooms, nice pools
−Staff should get some mores rest
STEPHAN
France · Solo · April 2026
1.0“It's very dirty !!”
+It's very dirty !!
−It's very dirty !!
Gianpier
Italy · Solo · August 2026
8.0+In generale un po' tutto dalla struttura, alla posizione allo staff
−Ostello è un po' in salita ma non è un gran problema se si cammina bene, la struttura è grande e andrebbe un po' riammodernata secondo me
Homeless
Ukraine · Solo · August 2026
10.0+Слава Ухілєсам! Класний хостел з двома басейнами. На момент мого перебування був трошки занедбаний ззовні, але всередині все добре. Доволі мало відвідувачів, тому було нудно. Але поруч є всі зручності від столовок і арена байку, до лакшері готелів.