Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 20 reviews.
“I won't never recommand this APT.”
+Do not use rhis APT .... 1. Bed is so bad which Bed's leg felling down and i fell downed in the middle of sleep. 2. Unkind service, 3. So difficult check-in, 4. Check-in service has a bug...4. No service once checked-in. 5. When call, hang up.... Never recommend this APT.
fabien
Family · August 2024
+The building and the apartment we rent were not maintained and unfit for tourism accomodation: 1°) on our arrival, the elevator was out of order. We had to walk 3 stairs with many heavy luggages. 2°) the floors everywhere in the apartment were in pretty bad condition 3°) the bath towels were stained 4°) some kitchen ustensils were unusable because very dirty. 5°) the washing machine was dysfunctional and required the intervention of a maintenance guy to allow me to get back my clothes that were stuck in it. The maintenance guy acknowledged that the washing machine was good to dump! This nice episode delayed my journey by 3 hours (I was lucky, no plane to catch!) 6°) there was an oversized table in the hall blocking the entrance of the bathroom, of no use at all, as if i the apartment was a storage place !!! 7°) certain closet doors were wedged and it was difficult to open them 8°) the swimming pool area was dangerous and dirty. The pool stairs were made of wood boards not fixed together. The wood floor was broken in certain places. The access ramp to the swimming pool was not fixed on the floor and falls when used !!! One of my children almost fell and hurt himself. 9°) the common
+We stayed at this rental apartment and were very disappointed. The apartments were not as clean as advertised, with dusty furniture and unsanitized bathrooms. Major issues included: No hot water in both showers. Supplies: We rented two units to accommodate 8 people each, but the provided shampoo, conditioner, and toilet paper were insufficient for even one person for the length of our stay. We paid for 8 people per apartment, and it was advertised that these essentials would be provided. Towels: The towels had stains and did not appear sanitized, so we had to wash them ourselves. Electrical Issues: Both apartments had exposed electrical lighting that we covered with cloths. There were no fixtures. The Wi-Fi was weak and unreliable, making it difficult to work. The furniture was outdated and in poor condition, and the bed was uncomfortable with an old, lumpy mattress. Additionally, we were also falsely accused of causing a noise disturbance before we had even checked in. We received a call on Thursday night while we were still in Madrid, despite not being scheduled to check in until Saturday. The calls persisted and it has been reported in other reviews as a fraud used to avoid refu
+ES UNA HORRIBLE EXPERIENCIA HABER ELEGIDO ESTA EMPRESA MSB Rooftop Pool City Center. TAMPOCO UNA BUENA EXPERIENCIA HABER HECHO LA RESERVA CON EXPEDIA. MSB Rooftop Pool City Center NO NOS QUIERE DEVOLVER LOS 400 EUROS DE FIANZA PORQUE DICE QUE HA HABIDO RUIDO. Y ES MENTIRA. ES UNA FAMILIA QUE SE ALOJÓ ALLI Y NO ERAN JOVENES QUE HACIAN RUIDOS. PERO VOY LUCHAR PARA ME DEVUELVE LA FIANZA. ES DAVID CONTRA GOLIATH. NO LE ACONSEJÓ A NADIE. HAY DE DENUNCIAR ESTO. SI NOS CALLAMOS NOS SEGUIRA RABANDO.
FRANCOISE
Family · August 2023
+Etat de l appartement vetuste Portes qui frottent au sol Congelateur non degivre impossible de l ouvrir Le refrigerateur ne fait pas assez de froid Robinet de la cuisine defectueux Joints de la salle de bain moissis Loue pour 8 personnes pas assez de vaisselle manque de couvertures Eau de la piscine verte pas de filtrage Reclamation faite au bureau ce quoi on me repond <> aucune action Pour moi c est un piege a touristes il encaisse la location c est la seule chose qui compte pour eux.
“Nice private appartment near Arc Triomph”
+Very nice location near Arc Triomph. The appartment had a decent size. The appartment and pool need refurbishment
“Ok, og alligevel ikke ok”
+Ligger centralt, og ok med en meget LILLE pool på taget. Meget lyt og ingen vinduer i de nederste etager
“Você não precisa disso./ You deserve better”
+Não me devolveram o depósito de caução, 300 euros!! até agora. Já passou o dobro do prazo estipulado, de 3 a 4 dias. Não deram nenhuma previsão. O apartamento tem paredes de papel, dava para ouvir o ronco do vizinho como se fosse dentro do apartamento. Fora o choro dos bebês, as risadas dos bêbados, as descargas, e tudo o mais. O lenço estava sujo!! Com cabelos, inclusive. Como podem alugar um lugar sem lavar os lençóis!!! Eu tentei desmarcar quando me disseram que era um porão, porque é um porão sem luz, e o hoteis.com não me ajudou! Não recomendo nem a hotels.com nem o MySpace. Caro pelo que oferece. Inconfiável. Não cumprem o que prometem. They did not return me the security deposit, 300 euros !! yet. It has already doubled the stipulated deadline of 3 to 4 days. They gave no prediction. The apartment has paper walls, you could hear the neighbor's snoring as if it were inside the apartment. You hear the crying babies, the drunks's laughter, the flushings, and everything. The sheets was dirty !! With hair, inclusive. How can you rent a place without washing the sheets !!! I tried to uncheck when I was told it was a basement, because it's a basement without light, and hotels.com d
“Rooftop”
+Sijainti oli hyva ja huone siisti. Naapurien äänet kantautuu vähän liian hyvin.
+Hay que leer detenidamente las prestaciones antes de contratar, ya que hay que pagar una fianza y los costes de limpieza. Inaceptable el no poder hacer el checking donde estan los apartamentos. Supone un coste adicional de transporte.