Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 40 reviews.
Thomas481966
Family · May 2024
“dead hotel....avoid”
+i use to work here back in 80s-90s early 2000s and i stopped buy today (5-11-24) and it is no longer open to pubic it is run down like hell just junk and trash all over even a snack machine with snacks still in it lays in back parking lot area.. just so sad to see it.. avoid the area... even potholes on road leading in to hotel
“Love this place”
+It was good for me and my family and friends to come visit I do enjoy the stay and plan on coming back
bwerez2011
United States · Group of friends · December 2023
“DO NOT WASTE YOUR MONEY!!!”
+Huge potholes everywhere! Our bathroom toilet was disgusting and not cleaned! No heat or hot water in the room. We had to use a space heater. No tv or WiFi. No bar or restaurant open like it shows on the website. No spa. No horses. Junk outside everywhere! Hotel had a security guard that sat at the lobby desk with an assault rifle which was pretty odd. This place is horrible! DO NOT WASTE YOUR MONEY!!! Nothing like the pictures on the website!!
Travel14396695456
Couple · October 2023
“Do Not Stay Here”
+Stay there with a group. First thing that we noticed was how dirty the floors were. And then noticed it was no TV. Front desk said they had them removed for a prior group? The mattress had mold on it, the pictures will tell the rest.
+This property was abandoned. You should delete them from your website. I was attending an event that I paid for and I made this reservation months ago. I had to scramble to find other accommodations for me and my guest. This was unacceptable.
paulp9142
United States · Family · September 2023
“Second times the charm!!”
+This is my second time visiting mountain laurel resort. Booked a room literally last minute, the host were happy to help us out. There is some renovation happening around so it looks a little rough around the edges. But overall it was worth the money I paid for.
arid2923
Family · June 2023
“Stay away!!! Scammers and thieves”
+STAY AWAY. SCAM!!! This hotel is a dumpster fire. I brought in a group in January. They had not paid a heating bill so they had the heat shut off. They barely got the heat on in time, but it still took a long time for the heat to get started and a lot of my guess slept without heat. The ballroom that they were supposed to arrange was not set up, and also had new heat. Many rooms were still dirty from the previous guests and had no room service in there to change the sheets or clean out the garbages. Management is completely unresponsive and it appears like the owners inexperienced nephew is trying to run the place, very incompetently. Neither me, or any of my guests would stay there even if it was offered for free.
MalcolmMcK
Couple · June 2023
“Bankrupt, Financially and Morally”
+Avoid this bankrupt business at all costs. The website is a generic pastiche unrelated to the actual resort. Facilities are run down, staff is minimal and dispirited, and the management is non-existent. If anyone approaches you to consider buying a timeshare through this horrible place, run away. The new owners have been in bankruptcy court in Jamaica, NY (for a PA resort) for more than a year and are trying to drag out their thievery as long as possible.
Ruzhenka
Family · June 2023
“worst stay ever”
+this hotel was awful the ceiling in the hallway was leaking after rain.in our room the shower did not work. screen door was falling out .the bed sheets were missing from under the blankets.the indoor pool was freezing the jacuzzi was moldy and had a hole with dirty water coming out of it. the doors of the public bathrooms did not lock they were broken. in my friends room brown water came out of the shower and the toilet was broken. the whole place was falling apart. I rated this hotel one star if I could I would rate it zero. worst stay for me and my friends
Verified traveler
May 2023
“IT WAS A SCAM. WORST EXPERIENCE EVER”
+Had a very bad experience. This place was not as advertised. None of the amenities like restaurant, bar, spa, golf, etc were functional. There will be no room service. The management did a very poor job of double booking and assigning the same room. Our room was also assigned to another couple and suddenly they barged in 12 am midnight. It was an absolute nightmare. And we couldnt even call the reception as the intercom was not working. On total there might be only 4 staff working in the entire resort. WOULD ABSOLUTELY NOT RECOMMEND THIS PLACE . This was a big scam. If the management wants to rent, they should clearly mention only the available features and not deceive people.