Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 33 reviews.
Daydream23881019057
Group of friends · December 2025
10.0“Excellent”
+This hotel is very good. This hotel staff behavior is so excellent.I suggest, please stay one night this hotel. Mention hotel breakfast is excellent.
Relax37444162726
Solo · December 2025
10.0“Worth a stay!”
+The staff is friendly and location is good and they are cooperative also. The pool is huge but property needs good maintenance.
mohseng248
Group of friends · December 2025
8.0“It had very good staff.”
+The room is old..it didn't have a safe box...It had very good staff.. Wishing you all the best...... ........m... ...metci
parya93
Couple · November 2025
4.0“Good location but every where molded”
+This hotel is located in a fully tourist-friendly area with great access to everything, and the rooms are large and spacious. However, in terms of cleanliness, it scores zero. There was mold everywhere, and the moment we opened the door to our room, a strong smell of mold and dampness filled the entire space. The stay was completely unacceptable
Navigate46692452992
Business trip · November 2025
2.0“It doesn’t feel safe in the hotel. No smoke detector in room. And heard a woman scream yesterday night in 6 floor”
+No smoke detector in room In 6 floor. Miss bottom bottom to elevator 2 places, can get electrical 😳😆 Floor in room like is a homeless person living here. Rest ok. I did wake up 2 nights ago in night, heard a woman scream in fear or something.
+Expedia should not advertise this property. I was in two different rooms. Bugs in the bed and flying bugs. I bought spray but no help. I was bitten everywhere on my body and some pics I cannot post where the bites are. I told Housekeeping twice about the bugs and no response. Then I also reported about there was no hot water twice. The maintenance man finally showed up and he was there about half an hour. He goes OK it’s fixed. The water was lukewarm. The only way to get warm water is to run this tap on the sink and also run it in the shower and then it is a little warm. You should not have to do that. It was so bad I had to pay for another room in Bangkok for my last week and there was no refund from Mountain Beach Resort if I can find a way to post videos then I will be able to do it so you can see everything.
R5239HUjohnp
Family · April 2025
10.0“Excellent memorable vacation”
+Excellent staff clean rooms and great location. Highly recommend. Great pool and Michael fob manager fantastic to deal with and his staff. Reception and housekeeping very attentive. Pool water very warm and clean great happy hour deals pizza and beer 👍👍👍. Highly recommend.
Freedom17533744504
Group of friends · April 2025
10.0+No words to explain about facilities of the hotel 🏨 or staff's response with respectful behaviour very happy to choose hotel mountain beach 🏖️ ⛱️ fully enjoyed hotel views and food is too much tasty 😋 😋 don't want to leave but the experience was loving❤️❤️
danielmF3756ZL
Family · February 2025
2.0“The Worst Hotel I Have Ever Experienced in Thailand”
+From the moment we approached the front desk it was an unpleasant experience, so bad that we had to already booked 2 rooms for 2 nights we only stayed for 1 night. The staff on the front desk were rude asking ‘what you here for’ , well we have booked a room obviously, they asked my wife her name 3 times in about 30 seconds , they put us in rooms on 2 different floors , not as booking request. The scruffy guy on the desk was exceptionally rude not even looking at us as he passed the keys over and was picking his nose at the same time. We went to the room , the door was already open and the room was full of mosquitos. The toilet was leaking , the light in the shower was hanging down from the ceiling by the live wires , the bracket to hold the shower was broken so had to hold it the whole time. The beds are on wheels and very small , sheets grubby and discoloured. The curtains are ripped and don’t close so the room is light at 6AM. The extract fan in the bathroom doesn’t work so the whole room steams up. The flap on the floor mounted AC wouldn’t stay open because it was broken , so I had to use a piece of cardboard to lodge it open. The best way I can describe the breakfast is like pr
“Stay away unless u want to ruin yur stay.”
+Not good at all. Very out dated and everything is falling apart. Wifi is useless ,if you are depending on it i suggest to get data package. And the blanket provided was a joke. My dogs have better blanket than that.