Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 21 reviews.
+Clean and comfortable accommodation in Mbale with lush gardens
Shackleford_LB
Couple · July 2025
“Welcoming old hotel with great staff”
+A very pleasant overnight stay. Lovely room no. 31 at the top of the stairs, with a view of Mt Elgon and the gardens. Super comfy bed with mosquito nets and window mesh. Lovely bath and shower and a hairdryer! Super barman Geofrey - who introduced me to Ugandan gin. Nice pool, pool bar and garden service. Restaurant is good, a bit slow on the night because it was so busy. Breakfast was buffet style but good, with second best mandazi of our taste test. Lots of parking. Nice running route around Mbale and safe to run outside the hotel grounds. Golf course next door.
Verified traveler
November 2024
+Lovely position. Safe place to stay. Staff friendly. Service a bit slow.
olanyod
Couple · August 2024
“Wonderful stay!!!!”
+Avery nice hotel, with a planned Location that gives you the full clear view of Wanale Hill. So lovely, pretty food and friendly staffs that know there jobs. A memorable travel trip we had in mbale town and that made us to love Uganda at large 👌👌!!
732petero
Business trip · May 2024
“A great Place to stay”
+This is a great place to stay. Isiah and his team run their establishment brilliantly. Wycliff - the F & B manager is incredibly knowledgeable. Rooms are lovely with air con and great bathrooms. Beds are comfy. The pool is superb for relaxing by
567abdullahis
Couple · February 2024
“Bad experience”
+This hotel provides extremely poor customer care. My experience was very negative; I was treated disrespectfully and with great carelessness. The customer service is extremely lacking, with no regard for visitors and no respect shown whatsoever.
732petero
Business trip · January 2024
“A Fabulous stay”
+Isaiah, To you and your team, thank you for a fabulous stay. Our room was just superb and receiving biscuits in our room each. orning was a lovely touch. Our room was lovely and the bed was incredibly comfortable. Loved swimming in your pool, - and your staff - whether it was by the pool or in the dining room, just looked after us superbly. Thank you
319hilarye
Business trip · December 2023
“A great conference venue and hotel”
+We return to this hotel annually for a conference and they always deliver superbly. Our delegates love the excellent food and customer care, the spa and the comfy beds. We look forward to returning in 2024!
“Mt. Elgon: Absolutely Perfect!”
+This is my third time to stay at Mt. Elgon, and each time I visit, I find myself loving it more! The room was quite comfortable---a large king sized bed I shared with my roommate, Anne---with a full, private bathroom (shower, sink, toilet, lots of space to place amenities, a hairdryer). The shower had hot water and was very relaxing with a rain head and hand held wand. The light coming in was glorious, and at night, the black out curtains worked terrific! The fact that there is a free mini-golf course makes it super fun with friends! Two of us got holes in one, and it is NOT an easy course! But perfect for families, kids, teens and sporty adults like us! Next time I visit, I told the staff I would repaint the course free of charge because it does need to be freshened up. But the landscaping is really lovely and the sounds of birds makes it all feel so relaxing! The pool is A + The bar takes a bit of time, but that's because there was only one guy behind the bar. Once they arrived, the drinks were refreshing AND I even asked for an espresso martini---so Peter, the bartender, wrote down the ingredients and made one just for me! MMMMMMmmmmmm. Try the Mt. Elgon Lemonade--yummy! The foo
BakariTeam
Group of friends · August 2023
“Great views and extraordinary service”
+After several days of mission work 6 friends and I relaxed at this beautiful hotel. We enjoyed chatting at the bar and lounging outside. The rooms were large with comfortable beds and great amenities, we even had our extremely dirty sneakers cleaned overnight. The food was great and the buffet breakfast had endless options. Watching the sunrise with the view of Mt. Elgon was incredible! Highly recommend this location.