Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 24 reviews.
Debandy07
Family · July 2023
“Gone down hill”
+We stayed at this hotel last year and enjoyed it so much we decided to book another week this year. What a mistake that was ! We booked bed and breakfast and on the day we arrived we were checking in and the lady on reception told us that they don’t do food anymore so we were told that we had to go down the road to another hotel to have our breakfast. As you can imagine we were very annoyed about this and asked to be moved to another hotel but she said no that isn’t possible. So for the whole week we stayed we had to get up and walk to the other hotel to have our breakfast. What annoys us is no one told us this would be happening before we arrived. It would have been polite for the company we booked through to have told us this. Also when we said to the lady on reception we are going to pop through to the bar to get a coffee before we go to our room she said the bar was shut and wouldn’t be open until Thursday so we had 2 days at the start of our holiday not even being able to get a cup of tea or coffee. It is disgusting. Then to top it all when the Thursday came and the bar opened it was shut by 10 o’clock every night. Sometimes 9.45 ! Since this hotel has been taken over by Alger
Ianrobxx
United Kingdom · Group of friends · September 2022
“The room with no view”
+Just got back from a four night stay five of us two rooms one for two people the other for three, I was given a room when we pulled the curtains back there was a wall basically 1 foot in front of you from the balcony the room was very dark and basic, we immediately went down to reception and asked to change rooms as there was no way we could possibly stay there the girl on reception was very nice she offered us an upgrade to a comfort room rather than basic at least we had some light and a view of the back road which was better than the wall, The hotel it’s very clean but it’s in need of a looked at the pool area is tired the highlight is the pool bar thanks to Martina Chatty and funny and she gave us some good restaurant advice if you’re just using the hotel as a base then do so just make sure you don’t get the wall
Debandy07
Couple · September 2022
“EXCELLENT HOTEL”
+Excellent hotel staying here for one week rooms are nice and clean they are also cleaned everyday nice pool with bar breakfast is your standard breakfast but very fresh staff are very polite and helpful very close to the beach and shops will be staying again next year if it’s a quit hotel your after then this is the one don’t understand why people give the hotel a bad review I must stress again please do not take any notice about the bad reviews
Mohamed
Group of friends · August 2022
+Slechte service van personeel bij ontvangst. Parkeren was niet mogelijk. Kamers zijn slecht. 1 slappe kussen, dus nu nekklachten.
“Bien”
+Très jolie hotel, belle picine la plage est a 5 minute a pieds le centre ville également l'accueil est excellent et le personnelles très serviables Petit bemol le petit-déjeuner n'est pas top. Mais dans l'ensemble je reviendrai avec plaisi.
MBialek1979
Group of friends · June 2022
“The worst hotel I have ever been”
+This is the worst hotel I have ever lived in. First room: I was accommodated 10 meters underground. After leaving the balcony, a several-meter-long wall climbs right in front of my eyes. Even at noon, the room is semi-dark and damp. Rude and deceptive service. At my request to change the room staff shrugged and invited the manager who did not come to the appointment. Moreover manager pretended that he was not at the hotel. And the crew said that they do not have a mobile phone! Disgusting food. Dirty dishes and cutlery. The dishes smelled so bad that I would not give the dog to eat them. When I tasted a slice of fries and pizza, I instinctively spat that out. It cannot be called food. I warn everyone about this hotel.
50jase
United Kingdom · February 2020
“strange place.”
+While Loret is a lovely place this hotel is what it is, shabby and tired, if you want peace and quiet? This is not the hotel for you. Great location but nicer ones across the road. Food is below average, noise levels quite high, but i5 was very clean.
elliesmurphy
United Kingdom · January 2020
“Ants, Poor Food...”
+Ants in our room, crawling up furniture, the bathroom and our bed covers. We asked to change rooms and did, however it still was just not great. During this process and within the hour of moving rooms, I realised we forgot our plug converter. I asked if we could go back and check, but they wouldn't allow us to and magically it disappeared - then they charged us 5 Euros to rent one from them. Overall a bit of a rubbish stay - It was not 3 stars by UK standards, so be warned. 3 stars must be the equivalent to 2 out there. The receptionist was passive aggressive, overall wouldn't recommend the place. Unfortunately we booked through a third party as part of a package, so no matter how much we pleaded, we couldn't swap hotels.
“Tragic and depressing”
+Lets just start with you get what you pay for (at a stretch). The hotel does have a couple of positives, it's clean and in a great location. However, that's about it. Where do we start with the rest? The Food? The food is something else, there's only a small buffet with minimum choices that taste awful. Everyone eating looked depressed, knowing how bad the food tasted i could understand. Honestly, i still don't understand how food could be so bad, even the chips were bad (how is that possible?). My favourite was the meatballs, they tasted like the sausages you get in a tin with spaghetti, bland. On a couple of nights they ran out of cutlery, so had to make do with a two plastic spoons as a knife and fork. The bar was small, and very short staffed. The had to get someone from the restaurant any time you needed a drink to run across to the bar, not ideal. The drinks were standard, and when its all inclusive you expect naff booze. There wasn't really any entertainment, 1 of the 5 nights we were their some old man decided to sing karaoke style. Also, the bar closes after 11pm, they shut every thing down. So don't expect a long night as it's officially bed time. The first room we were g
Verified traveler
Group of friends · November 2019
+es un buen hotel ibamos con un poco de recelo por las opiniones de la comida y limpieza y que no havia balcon ni ascensor por el precio que cogimos pues bien la comida bien nos dieros 2 habitaciones con balcon limpieza un 10 y nuestra estacia muy bien las dos familias que fuimos habitacion 302-306 perfectas muy buena impresion de todo no comprendo como hay tanto fantasma suelto y tantos embuste en las opiniones volveremos en marzo mas quisiera tener un hotel de 3 estrellas lo mismo que este