Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 109 reviews.
F3144FProccom
Couple · March 2026
“Terrible experience. Consider avoiding this place.”
+Unfortunately, our experience at this lodge was among the worst we’ve had in over 15 years of travel. Upon arrival, we were assigned a room in truly unacceptable condition: dirty, dusty everywhere, with an old and poorly cleaned bathroom. There was an old, burnt mosquito repellent device plugged into the socket (frankly unsafe), and, even more concerning, we found a lizard in the room that had entered through a gap in the window frames, which were very old and poorly maintained. Considering we are in the desert, where scorpions, spiders, and snakes are also present (as mentioned in other reviews), it would be the bare minimum to ensure that rooms are properly sealed. To be fair, after initially struggling to find a staff member, once we reported the issue they were very kind and quickly moved us to another room. A gesture we appreciated, as unexpected issues can happen anywhere. Unfortunately, the second room also had problems: superficial cleaning, visible mold on the walls and ceiling, and during a storm shortly after, rain started leaking into the room, directly onto the bed. I would also like to point out that, before being able to speak with the staff about the first room, I h
Maxpingu
Couple · March 2026
“Awful accommodation do not stay here”
+This property is NOT luxury tented accommodation! It shouldn’t even be open in the summer months. The ‘fan’ they have in the room only pumps out hot air during the day as it’s 35+ degrees outside. It’s dangerous to have this type of property open. The furniture in the room is uncomfortable and the plunge pool is dirty with no comfortable furniture to sit on outside. This property is over a two hour drive to Deadvlei so it’s not even in a good location. Priced at over £300 a night it’s disgusting amount to pay for a view. We had to leave after just one night and the property refused to respond to Expedia after several attempts to get a refund for the night we didn’t use. I work in luxury travel and I can assure you this is not luxury. We stayed at Desert Quiver right by the entrance to the national park which was a third of the price and had air conditioning. My advice is do not stay at the property.
Footprints552572
March 2026
“Splash Pool”
+The water did not create splashes and sprays for added enjoyment. It would have been nicer with splashes.
martinryannel44
January 2026
“Fantastic”
+This was a fantastic trip with amazing staff and beautiful views from the rooms!! Thanks to the great manager and his wife for being the perfect hosts.
Travelwithmetoday
Couple · December 2025
“Spacious, rustic, good food.”
+Large tented accommodation, rustic in feel but very spacious. Nice view from the restaurant terrace to watch the sunset, good food and affodable laundry service available. It is about one hour drive from the Sossusvlei on gravel road.
alekskopestynska
Couple · December 2025
“amazing food”
+Amazing place and location and really nice people but Josephine’s food was the highlight of our visit ! I highly recommend this place
AndyCapp69
Group of friends · October 2025
“Very nice place to spend a few days”
+Fantastic location. Buffet breakfast and evening meal were ok. Nothing special. Good service by the staff in the restaurant Rooms great for a relaxing sleep, but some very silly window covers which have to be man-handled into position, then zipped up were a pain. Management warned that the solar heated water might not be warm in the morning, but we found the water to be hot all the time. A good 45 minute drive on mostly rutted dirt roads to get to sesriem, but since the gate opens after day break, there's no rush to get there.
HMTravel1
Solo · October 2025
“Spectacular Views”
+The tents sit on a hillside overlooking a large plain. The view is simply spectacular. The tents are well-appointed and comfortable. Each tent has its own small splash pool although it was too cool to try it during my stay. The staff is extremely friendly. There is lots of wildlife. I saw oryx, springbok, cape foxes, and jackals. Others saw giraffe, wildebeest and hartebeest. Most reviews compliment t the food, and maybe they had some off nights. The food is what I felt could stand the most improvement. My food was served cold both nights, and my game steak the first night was too tough to cut. Most stay in the area for the dunes. Be advised the lodge is quite far from the dunes. The drive is at least an hour, and you will be driving in the dark on gravel roads (extreme caution needed) if you leave the lodge intending to reach the park when the gates open.
853giselao
Family · September 2025
“Extraordinary location with spectacular views”
+We stayed in a suite with spectacular views overlooking the desert. Spotlessly clean. As it was hot, we enjoyed the little pool. Dinner and breakfast buffet style was excellent too. Welcoming and friendly staff.
873faridan
Solo · September 2025
“Don’t even bother staying : there’s no internet nor phone connection !”
+My arrival at this hotel was a complete disappointment. The internet had been down since the day before I arrived, yet they kept telling guests that a technician was “on the way.” By the time I checked in, there was still no connection and no clear plan to fix it. The receptionist casually said maybe someone would come the next day. Since I was working remotely, I had no choice but to leave. The hotel advertised internet, but there was none. To make things worse, even our phone lines were not working. Staying here felt like being cut off from the rest of the world. When I decided to check into another hotel because I couldn’t stay without internet, they refused to give me a refund. This is unacceptable. They lure people in with false advertising and then trap them with poor service. This place is nothing short of a scam. Avoid it at all costs.