Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 200 reviews.
Ekaterina
Netherlands · Solo · October 2026
+The hotel location is perfect, next to Zaandam theater
−The hotel does not provide 4-star level service: 1. there is no reception desk, and you have to wait for staff from the restaurant. They are unfriendly and seem in a rush to get back to the restaurant. 2. The rooms don't even have a kettle, which means you can not make tea or coffee! You can buy coffee in the lobby, but there is no hot water available to prepare tea! The hotel gives wrong information thst they have a kettel in every room. 3. It is quite dirty; the room was cleaned very fast and you can feel it. 4. It is impossible to open the windows. Overall impression: you weren’t exactly welcome here. There is no lobby, no properly equipped rooms, and no reception area. It’s a cheap hostel where nobody cares about you.
Boris
Ukraine · Couple · October 2026
“Earplugs Instead of a Good Night’s Sleep!”
−A Hotel That Gives You Earplugs Instead of a Good Night’s Sleep! For the first time in my life, I walked into a hotel room and found two packs of earplugs waiting on the bedside table. I should have taken that as a serious warning! Then I noticed the gaps around the entrance door, which opened directly onto a hallway with a administrator desk and at least 5 other guest rooms. I can only imagine that their doors had the same wonderful “soundproofing.” And then, shortly after 11 p.m., the real nightmare began. Somewhere nearby, a disco started blasting its relentless BOOM-BOOM-BOOM, with deep, pounding bass vibrating through our room. It felt as if a drummer had taken up residence inside our heads! That was when we finally understood why the hotel had so thoughtfully provided earplugs. Both my wife and I had to use them just to have a chance of sleeping. My wife had never used earplugs in her entire life , until this hotel! As for the staff… do they actually exist? We didn't see a single member of staff, either at check-in or at check-out. Instead, there is a self-service machine at reception that dispenses your room key cards , provided, of course, that you know your booking referen
Aizelle Marie Diezmos
Canada · Solo · October 2026
“Management Christian was exceptional and kind”
+The hotel manager Christian was exceptional. He made my stay very comfortable and will definitely book here again. Highly recommend
Isam
Germany · Solo · October 2026
+Nichts
−Leider war mein Aufenthalt in diesem Hotel eine große Enttäuschung. Das Hotel entspricht meiner Meinung nach keineswegs den Erwartungen. - Die Fenster lassen sich nicht öffnen, sodass man das Zimmer nicht richtig lüften kann. - Der Eingangsbereich ist dunkel und überhaupt nicht einladend. - Es gibt keine richtige Lobby. - An der Rezeption ist meistens niemand anwesend. Man muss erst anrufen, um überhaupt jemanden zu erreichen. - Gegenüber dem Hotel gibt es keine Parkmöglichkeiten. - Der Kaffee aus dem Automaten ist völlig überteuert. - Das Wasser im Badezimmerabfluss läuft extrem langsam ab und bleibt lange stehen. - Das Zimmer ist sehr klein und eng. - Die Shampoo- und Duschgelspender waren fast leer und wurden offenbar nicht ausreichend aufgefüllt. Für den Preis hätte ich deutlich mehr erwartet. Der Service und die Ausstattung lassen sehr zu wünschen übrig. Ich kann dieses Hotel leider nicht weiterempfehlen.
mohammed
Iraq · Solo · October 2026
“جيده”
+وسط المركز
−لايوجدمني بار
Thomas
Belgium · Group of friends · October 2026
“Arnaque à la réservation”
−Non professionnel! Nous n’avons pas obtenu les chambres que nous avions réservées. Notre groupe a été réorganisé sans nous prévenir. Aucune explication et aucun dédommagement. Le minimum aurait été de prévenir à l’avance!
Murat
Netherlands · Couple · October 2026
“Güzel”
+Güzel
−Benim adresim Hollanda Zaandam olmasına rahmen benden turist vergisi aldılar normalde almamaları gerekiyor
Christiaan Cornelis Wilhelm Martijn
Netherlands · Couple · October 2026
“Opgknapt en modern ingericht hotel/ kamers aan de hoog geprijsde kant.”
+Goede locatie, modern ingerichte kamers, schoon.
−De ophanghaak voor de douchekop was kapot.
Patrick
Netherlands · Couple · October 2026
+De locatie is top. Hartje Zaandam, karakteristiek pand.
−De manager begreep het niet helemaal, wantrouwend en is 4 keer aan de deur geweest om een rekening te innen of om ons te wijzen op uitchecktijden die wij verruimd hadden. 2 dagen en 3 nachten waren vermoeiendervoor mij en mn kids dan dat het relaxed moest zijn.
Mimi
Netherlands · Solo · October 2026
“Excelent”
+L’accueil était super, notamment grâce à la personne que j’ai rencontrée à la réception. Le seul point négatif est malheureusement l’absence de Wi-Fi le soir la