Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 25 reviews.
Joel
United States · Solo · May 2026
“Like A Ship Without A Captain Or Officers - Expect all sorts of problems.”
+Best physical plant of any hotel near Khone PhaPheng Waterfall. Location close if you have your own car, otherwise very difficult, and expensive to get local transport. The hotel is like an isolated island unto itself.
−This is arguably the worst hotel I've ever stayed in as of May 2026 when I just stayed there. For a 100+ room and villa hotel there was ABSOLUTELY NO ON-SITE MANAGEMENT! Beyond belief. On my last night there were only 2 staff at the entire hotel a little before 8pm; a lady at the front desk and a member of housekeeping. The restaurant was supposed to be open until after 9pm, but when I showed up before 8pm the restaurant was closed and the staff had gone home.
Ana Karina
Nigeria · Solo · April 2026
+Room was big and nice
−The pools (3 of them) were out of order during the hottest season. The restaurant has very few options, not good quality, at exorbitant prices
James
United Kingdom · Solo · February 2026
“Great hotel site, bizarre service”
+Room was great and location by the river was stunning
−The hotel was weird…… it’s a grand setting and really well done rooms, but with service levels that felt totally out of place. It was as if people there didn’t realise it was a hotel. Warm beer, bizarre buffet breakfast, strange restaurant…… and all in the middle of nowhere so other options are limited.
Kodagoda
Sri Lanka · Group of friends · December 2025
−Poor breakfast. Not organised. No juice. Limited variety
THIERRY
United Arab Emirates · Couple · August 2025
“Great stay with great manager Eric”
+Great hotel very near waterfall and islands. Manager Eric is great and super helpful Thanks
Dawn
United States · Couple · May 2025
“Very good”
Julia
United Kingdom · Couple · April 2025
“Comfortable and pleasant but we thought expensive for what it offered compared to other places we’ve stayed in Laos.”
+This hotel is comfortable, clean and the staff are extremely friendly and helpful. The staff at reception were excellent and some of the restaurant staff were very helpful despite no English so thank you. The restaurant food is cooked to order and always hot and quite tasty. Our room was very spacious with a balcony and a lovely view of the Mekong river. It was cleaned daily. It is quite a majestic hotel with amazing wall pictures but this does mean it doesn’t really have character and ambience. We enjoyed our stay, but did find it quite expensive for what it was. We did make use of the swimming pools but they do need a good clean.
Richard
United Kingdom · Couple · March 2025
“Lots of potential…”
+Amazing location on the banks of the Mekong, this new resort hotel has superb rooms, lots of parking, two Olympic sized pools and stunning art throughout, but…
−It was trial opened in 2024 and by February 2025 it should be working properly, but it isn’t. The bar and restaurant has local beer or soft drinks. Not spirits or wine. Service in the restaurant was desperately slow and there were only a handful of tables to occupied. At breakfast an omelette took 20 minutes and I had to teach the egg chef to cook scrambled eggs step by step. Coffee machine gave black coffee when cappuccino requested. This place could be amazing but needs a lot of details sorting and some management.
Nicholas
Netherlands · Couple · February 2025
“Very good”
+Location of hotel next to the river. Low price seen the quality of the hotel. Two olympic size pools!!!
−It is somewhat remote from everywhere. There were hardly any guests in the hotel.
Nay
Cambodia · Group of friends · February 2025
“Exceptional”