Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 200 reviews.
PazG1
Couple · August 2026
10.0“Best experience ever!”
+We have just returned from a week’s holiday at this hotel and I have to say that we had the best relaxing time. We travel a lot and have been to many places over the years, however this hotel tops all others we have experienced. Their customer service is outstanding. Staff are so attentive and helpful. They met all our expectations and beyond. I emailed them before our arrival to make a special request and response was very quick and met all our requests throughout our stay. We tried 2 of the A’ la carte restaurants- Mediterranean and South American and enjoyed both. Spa experience was also great and definitely recommend it. We are definitely returning to this hotel. Thank you to all the staff for making our experience a very memorable one 🙏
carolinaeZ1480UQ
Family · August 2026
8.0“A huge thank you to the entire team here! I would especially like to mention Manolis, Aphrodite, and Irene”
+A huge thank you to the entire team here! I would especially like to mention Manolis, Aphrodite, and Irene , truly beautiful people, both inside and out, and exceptionally competent professionals. They are the kind of people who create emotions and unforgettable moments. This hotel is incredibly lucky, very, very lucky to have such wonderful people working here! Every single day, they give their best for every guest and, more than just a service, they give people beautiful emotions and memories that stay with them. We wish them and their families good health, endless happiness, and fulfillment in everything they do! ❤️ Our little girl, Alexandra, has grown very fond of all of them! ❤️ Thank you from the bottom of our hearts for everything you do! You are truly special!
Annie-Gild22
Family · August 2026
10.0“A fantastic stay at Mitsis Royal Mare”
+We had a fantastic stay at Mitsis Royal Mare and, overall, absolutely loved the hotel. I’ve given it 5/5 and, while there are a few small things that could be improved, we would happily return. The staff were fantastic and couldn’t do enough for you. A special mention to Elsa in the buffet restaurant, who was always so lovely and welcoming. When our mini fridge wasn’t stocked, we made a quick phone call and it was sorted very promptly. The service throughout the hotel was consistently friendly. The food was extremely well cooked and there was plenty of choice. We particularly enjoyed the à la carte breakfast, where you could have a bespoke omelette/breakfast made. I would have loved to see something similar at the main breakfast buffet, such as an omelette station. If travelling with fussier children, I think the options could be a little more varied, although our 4-year-old still found plenty to enjoy! Our room was on the smaller side, but it was very well kept and clean. We loved the little touches, particularly having the wet pool towels collected and replaced each evening, and the same option with the shower towels if you didn't want to reuse them. The only thing we would have
bobbymR6994RP
Group of friends · August 2026
10.0“Spectacular crepes”
+Mohamed great guy and make the best crepes
B9822XHkellyw
Family · August 2026
6.0“Very Quiet Location”
+Very disappointed as the Tui description states the hotel is in HERSONISSOS but that’s actually a 10 minute taxi ride and it’s not safe to walk this. It’s very misleading and we wouldn’t have booked this hotel as there wasn’t any bars/ restaurants/ shops locally. Very quiet location. The hotel is more like 4 star hotel the rooms are very dated. It’s a very large complex. It is very clean and the à la carte restaurants were very nice. The beach was very Rocky which was disappointing as well. We were glad we only had a week here and not any longer. Lastly a big shout out to Maria at the pool bar. She was lovely with our children and so friendly.
Justyna_Wrob
Family · August 2026
10.0“Wonderful”
+Wonderful hotel and amazing service - we are very happy with our stay! ❤️ Our stay at Mitsis Royal Mare was a truly wonderful experience. We are very happy with both the hotel and the quality of service. Everything is very well organised, beautifully maintained and kept to a high standard. The hotel is very clean, and the entire surrounding area is beautiful and very well cared for. You can really see that the staff care about the comfort and well-being of their guests. Our room was cleaned every day and everything was always neat and tidy. One of the biggest highlights for us was the à la carte restaurants. They are all lovely, the food is delicious and there is a great variety of international cuisine, so you can enjoy dishes from different parts of the world. A special mention goes to Afrodite Nikiforou, who was absolutely wonderful and very professional, although all the other staff in the à la carte restaurants also deserve praise. The service at Symposio restaurant was fantastic. Everyone was friendly, smiling and made us feel very welcome and well taken care of. We also have very fond memories of the pool bar, especially Vasilus, who was absolutely lovely - always friendly,
JohnI681
Couple · August 2026
10.0“Highly recommended.”
+We were staying at the Mitsis Royal Mare hotel for two weeks in July 2026. We had gone specifically for my wife’s birthday. From the moment we arrived, we were made to feel really welcome. Our room (1075) was clean, comfortable and had plenty of storage space: we also had the benefit of a balcony which faced roughly west, meaning we could enjoy the late afternoon sunshine up there should we so wish. The majority of the meals we ate were taken in the Symposio restaurant: there, all of the staff made us feel just as welcome, if not more so, than the greeting from reception. My wife has specific dietary needs, and these were very well catered for by Stellios, the Sous Chef. On more than one occasion he prepared special dishes for her which were most enjoyable, and he would always take the time to come to our table to make sure that everything was all right. And on the actual day of her birthday, the Symposio team went out of their way to ensure an extra-special meal was prepared for her in the evening. (I should also say that we did also eat in some of the specialist restaurants, which we also mostly enjoyed). As well as Stellios, I would like to single out for excellent service: Niko
D7019FImarciar
Family · August 2026
8.0“Two hotels”
+Mixed bag had 2 rooms as went as a family our room was ok but other room wasent as clean staff at breakfast and tea time were lovely pools were great for us as a family with a child food was ok something for everyone but salty towels provided at pools and beach says 5star but others members in family said compared to other place they have been it wasn't 5star the guest services lady was lovely the manager was lovely but the concierge was not very good I cancelled a restaurant as she dint book it for all of us still got a reminder as she had not cancelled it we could not book al la carte restaurants for all of us as we we told no room although the reception told us we could book 2 days before so book before you go on the Wednesday we got a phone call to the room to go to reception when we got their we were asked if we would like to go to the sister hotel rinella they said it was a marketing thing they do we did go to the sister hotel we had a nice time their but it is aimed at family's which is great but we have pros and cons from both hotels royal mare we perfured the lay out felt not so cramped and the shops were nicer pools better for kids and staff we nicer in rinella hotel felt
richardbD9633VA
Family · August 2026
10.0“Excellent hotel staff! Friendly and fun”
+Fantastic hotel! Great experience. Facilities and food to a high standard. Beach bar particularly good with great menu and choices with delicious burgers and giro’s served up with a friendly service by Afrodite, Stamatis, Jimmy, Mairy and Dayanara.
ionitam799
Group of friends · August 2026
10.0“Maria is so positive with good vibes”
+Maria from Delphinis pool bar is an amazing women, she s making excelent cocktails, and she s full of energy, always smiling! ❤️🫶 We love Maria!!