Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 174 reviews.
Emackenzie1
Family · February 2026
“The beautiful view is the only positive”
+Sad to leave a negative review but the cleanliness here isn’t great. Our room wasn’t cleaned properly, birds in the restaurant and staff quite miserable. However the view is INCREDIBLE. I would say it’s more a 3* for service and cleanliness
171celiad
Couple · January 2026
“Alright but not 5 star”
+Although the room was nice it was next to the room which housed all the cleaners equipment so very noisy in the morning. Also next to the balcony was the sewage drain! Not impressed but as we're not balcony people it didn't bother us. Agree with other reviews regarding the drinks; they were awful I just drank soft drinks as the spirits, etc tasted dreadful and the bar staff were rude. The cleaners and restaurant staff and the lady selling coffee on the beach were lovely. Reception desk staff, although very nice, weren't really on the ball. My review is mixed so it's not somewhere we would return to. I think with a bit more attention to detail in some areas of the hotel it could really be rated as 5 star but in my opinion definitely only 3 star. My partner and I are not picky or moaners and we only complain when necessary.
HANDDOT
Family · November 2025
“Amazing hotel, the staff are what makes this hotel.”
+Stayed here for 11 nights, beautiful hotel, pool view out to sea is amazing. Everywhere is spotlessly clean, food choices are excellent, all fresh and cooked well. The specialty restaurants were fabulous. You book these on arrival. Spa area is lovely. The staff are what makes this hotel, very attentive, polite, happy and put customers first. Dimitris, and the others on the infinity pool bar we're fabulous. Thank you for the special cocktails. Pools are cold but once your in it's lovely. Only negatives, I would say a slight improvement in the cocktail choice for all inclusive, don't like pre mixed ingredients, fresh is much better. Our room had a smell of drains, some days worse than others, think it's a common problem in Greece. Apart from that everything else was perfect. Will definitely recommend this hotel.
markwV4803KK
Family · October 2025
“Horrible Hoilday !!!”
+Horrible Holiday Don’t Go Here !!! Where to start - what a horrible experience this has been. We booked this hotel based on other reviews and the so called 5 star rating. We were disappointed from the beginning when we were showed our junior suite - it was dog eared tired and scruffy - the view we had was a building site ! Nothing in the mini bar - water down toiletries - old dirty pillows and ants all over the balcony and inside the room. The food was discussing and of poor quality - there were birds eating the products and pooing all over the furniture. The drinks weren’t any better we were all inclusive and the mixer were consistently flat and I like a vodka and I have never any so repulsive in my life - it just tasted of chemicals. We would never return to this hotel the management weren’t very helpful and borderline rude.
217carlg
Couple · October 2025
“Beautiful Setting but Service Fell Short of Expectations.”
+We booked this hotel for my husband’s 40th birthday, having previously stayed at Kantouni Beach Boutique Hotel, which is part of the same hotel group. Our experience there was absolutely outstanding, so we arrived here with high expectations - especially as this hotel has an extra star. While there were certainly some positives, overall our stay didn’t quite live up to what we had hoped for. The good: There are definitely aspects worth mentioning positively. Jimmy at the bar was fantastic - attentive, friendly, and a real credit to the team. The bell boys were also extremely welcoming and helpful. We really appreciated the thoughtful touch of cake and fruit in the room on arrival. The pool area is undeniably beautiful, with stunning views and very comfortable sunbeds. The swim-up bar is a great feature, and Wi-Fi coverage across the hotel was excellent. Our room was clean, the bed comfortable, and our housekeeper, Julie, was always friendly and cheerful. The gym was also well equipped and a pleasant surprise. The not-so-good: Unfortunately, the service and overall feel didn’t match what you would expect from a five-star hotel. While the facilities might technically qualify for the
19NicolaS
Family · October 2025
“Avoid at all costs!”
+My family and I arrived at the hotel on Sunday the 19th October and were so disappointed that we left after 2 days as we would rather be at home. The food was inedible and the buffet restaurant resembled a school canteen. We were disgusted that the hotel allowed birds to fly around the dining room and sit on and peck at the bread display which was not covered, a health hazard for all guests. We observed birds pooing on the chairs so God knows what they were doing all over the bread. The drinks were undrinkable, and tasted like chemicals. AI guests had only 1 wine choice which tasted like vinegar. The cocktails were like nothing I had ever tasted before and were clearly made from very cheap spirits and sugary syrup. The room was shabby and balcony was full of ants. To the right of our balcony we had a view of a building site. The child’s sofa bed resembled lying on a piece of wood and creaked with every movement. We had to ask for the pillows to be changed as these were obviously extremely old and had what felt like balls of material within the middle of them so were very uncomfortable to sleep on. The Rituals products which were supplied were so watered down they were unusable. We
Helliebel23
Couple · October 2025
“A gorgeous place to stay”
+The hotel is lovely, however it’s a bit far from anywhere (no walking), we love to have a walk but the roads were very narrow and no footpath. The bus stop is just outside the hotel so really easy to get into Kos town, which is well worth a visit. We ate out there at lunch time and found a Gyros for €5 which was large enough for us to share and was gorgeous! Food was great and varied always hot. Room great, we had a beachfront and the views/sun rises were gorgeous. They had everything you needed - toiletries, coffee/tea and coffee machine. Towels changes each day and were plentiful. Spotlessly clean. We had a massive balcony, could have done with recliner chairs on it as it got the sun all day. Sunbeds were super comfy, the mattress was very thick. Drinks at the bars were fabulous, a huge range of cocktail and all branded alcohol in the AI package - brilliant! There were a few good bands on for the entertainment and everyone had a dance. It was my husbands birthday whilst we were there and they delivered a birthday cake to our room, really nice touch! The Asian restaurant was gorgeous and definitely worth booking, book as soon as you get there as it gets booked up really quickly. T
Blondieboogie2014
Family · October 2025
“Not as good as the first time I came.. to busy”
+I came to this hotel 2 years ago and had a fantastic experience the room was spacious and the hotel was so quiet and peaceful. We came back this year and unfortunately didn't have the same experience.. we didn't get the same spacious room as when we came before and it was a bit of a palava setting up our tv as had no Internet connection so we had to wait for an IT guy to come and fix it. The drinks weren't as nice as last time and the staff just don't look bothered at all if u like it or not.. they are also very inconsistent for example one night I asked for an Irish coffee which was made but wasn't nice at all and then my partner asked for one the next time and they said they didn't do them?? This hotel is also way to busy for the size of it. You can hardly get a seat in entertainment bit on the evenings or sun loungers as just to many people i dread to think what its like in peak time as this was October. They either need to make it bigger or not have so many people. The pools are very cold aswell to the point hardly anyone goes in. On the plus the infinity pool looks great and the food is really nice.
Y107HOkevinb
Couple · October 2025
“Not 5 star”
+Listed as a 5 star hotel , probably nearer 3 , rooms very good and very clean , bar service in the main lobby is appalling,!too many staff chatting together or watching videos, only one choice of wine be it red or white ( that alone is crazy ) , never stayed in a 5 star with one wine on offer ??? Towels for the beach , you have to go to the sauna ( which doesn't open till 10am ) and it's like getting blood out of a stone , they are also rude , Also if you want a sauna you to book ?? Bizarre , food is very good and the dining staff are lovely and attentive, we didn't have kids but nothing at all for them. Beach is lovely very unspoilt . They need to have designated no smoking areas as in the main bar wherever you sit the smoke drifts in , wouldn't go back as we have stayed in proper 5 star and this is not
Jessica-P-Craney
Couple · October 2025
“Amazing!”
+We have just returned from our week away at this hotel and had an amazing time. We had a sea view room that had a direct view over the ocean and we could even watch the sun rise from our balcony. We preferred to spend our days on the beach which was very relaxing. Alina at the beach bar was absolutely lovely. The buffet restaurant had a good selection of food and there was always something new to try. We also dined at the Mediterranean al La carte restaurant which was very nice.