Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 169 reviews.
Jung Kee
Australia · Family · November 2025
+A great onsen hotel (Ryokan) at a great secluded area. The hot onsen was good for privacy as we do not like big onsen with others. The hospitality was very good as well, the dinner and breakfast we had was phenomenal!
ANG
Singapore · Group of friends · November 2025
“Beautiful stay at Ryokan”
+Breakfast was served in a wooden box. The serving is sufficient, I especially like the salmon grilled to perfection. There are also English translation on the menu and also how to eat natto. Dinner spread is very interesting, instead of sashimi we were serve konjac sashimi. Overall, I am satisfied with the stay at the traditional Japanese Inn
Hugo LVN
France · Couple · November 2025
“Trying their best but still not there...”
+Owner and staff were very professional and warm. Dinner was very good, with a variety of dishes with local products, and very tasty.
−The hotel is old. Although it has been renovated in the common areas, the room was old, and not properly cleaned. Lot of dust on the walls (especially toilet door), the toilet was stinky, and there were large insects inside the lights in the ceiling. The Onsen baths were surprisingly small for an Onsen village. The facilities are old, and not well maintained. It shows no renovation for decades. There are no slippers provided to walk inside the venue, and you let your shoes at the entrance, thus you walk in the common area and in your room in your socks. It was not necessarily less expensive than other similar hotels, and rather pricy, considering how old and not well maintained some facilities were. The building is old and you will hear the other guests in the room above your head. Also, there is no flexibility in dinner time (18:00). For the price, it is not satisfying. Besides, the bath are small, so often crowded, and there is not much to do to kill time after dinner and bath... This said, the staff is doing their best, and surely they still need money to carry on with renovations, but it is not adequate in this state. Some minor changes (slippers, amenities) could be made to im
Guest reviews
Thailand · Couple · November 2025
“Worth to stay here”
+Dinner was great and breakfast was good. All staff Was friendly and helpful. Very close to Suwankyo gorge.
−No
Nicola
Italy · Solo · November 2025
+Everything ok
bookings
United States · Couple · November 2025
“Very Satisfied, Good onsen bath and relax with delicious meals.”
+*Excellent Meals: plenty and variety of delicious foods for dinner & breakfast *Well maintained 4 private onsen baths for all-night use after 2:00PM were exceptionally good. *Easy Communication because, English speaking staffs were present all the time.
−*The location is a bit isolated and too far to walk to a station/bus stop. *We stayed in a room upstairs. No elevator, only by stairs that is too steep and scary going up and down. *It was annoying the wood floor (not the tatami part) of our room was squeaking badly every time stepped on.
ritz
Malaysia · Solo · November 2025
“Charming traditional Japanese stay”
+Attentive and friendly staff. Great hotsprings and meals.
Guest reviews
Austria · Solo · October 2025
“The food was awesome. The staff was very friendly and spoke english. The onsen were very relaxing :)”
Thomas
Netherlands · Solo · October 2025
+The friendly staff who help you in any possible way.
Guy
United Kingdom · Couple · October 2025
“Cute but noisy place to stay.”
+Really cute place with some nice onsen. Free parking. A bit of confusion over whether they were able to provide vegan food as part of the breakfast. Initially they said no online, but then when we arrived they said they might be able to. The first day they didn’t quite get it and provided some meat options, but I could still eat some of the things provided in the traditional breakfast. The next day I think a different chef had a better understanding so I could eat a few more of the things provided. I appreciate the staff trying their best considering the language barrier and I didn’t go hungry :)
−The traditional bedding wasn’t very comfortable and the floors in the building are very thin. I was woken up on the first morning at 5am by what sounded like a herd of elephants in the room above. The rooms vibrate with the footsteps of the people above. I didn’t sleep well here as the same people were up at 6am the next morning.