Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 200 reviews.
Shiva
United Kingdom · Group of friends · October 2026
“An extremely disappointing and uncomfortable stay, with poor hygiene, outdated facilities, inadequat”
+Nothing
−The poor cleanliness, inconvenient location, outdated building, unpleasant odour, broken Wi-Fi, clogged sink, lack of air conditioning controls, poorly maintained facilities, and disappointing customer service.
John
United Kingdom · Couple · October 2026
“Awful”
−When we got there, the building was undergoing a major renovation with dust and noise in the communal areas. We left for alternative accomodation which we had to book. We couldn't stay there. They charged us the full amount and said they would refund 70 euro of the 110 pounds we paid. I still have not received any refund. They didn't tell us about the work until I had made the booking. Feel like we were slightly conned to be honest
Noel
United Kingdom · Group of friends · October 2026
“Excellent location, very clean, bathroom access is tricky.”
+Location was great. Next to a metro and one the sea front. It was very clean. Bathroom was large. Conformable bed. I was notified about the scaffolding in advance so that was expected and was reflected in room price. My second trip to Napoli and I still love it. Last time I stayed in the Spanish quarter, and while a great location this was less chaotic.
−The stairs to the bathroom were perilous, especially during the night when you’re half asleep. I did see this on the reviews but it still surprised me. I would have been nice to have someone on reception at some point, but during our stay there was no one. Rosanna was very helpful over WhatsApp though. The rooms facing the sea can be noisy due to the road and usual Naples traffic,bring ear plugs.
McCord
United States · Solo · September 2026
“A gem hidden behind scaffolding”
+The staff was very helpful. Rooms were clean.
−This property wouldn’t be good for very old people or small children due to steep stairs to the bathroom
Rebecca
Italy · Couple · November 2026
+Ho soggiornato una notte nella Deluxe numero 4 con il mio fidanzato, la camera è super carina e il bagno su soppalco molto bello. Peccato per i lavori di ristrutturazione esterni all'edificio che hanno bloccato la vista sul mare. A parte questo piccolo inconveniente ci siamo trovati molto bene, l'area comune è tenuta molto bene e ben fornita, la signora Rossana gentilissima ci ha fornito tutte le indicazioni necessarie per il nostro soggiorno. I prezzi sono stati adattati tenendo in considerazione i lavori. Posizione ottima, a due passi dal Consolato americano e dal mare! Rapporto qualità prezzo davvero soddisfacente. Consigliamo!!
Achille
Italy · Group of friends · October 2026
+Posizione eccezionale, proprio nel centro di Napoli su Riviera di Chiaia. Ambienti confortevole e puliti. Facile da raggiungere con i mezzi pubblici.
−Il bagno nella zona soppalcata della camera. Scomodo da raggiungere anche perché la scala è ripida.
Magali
Argentina · Couple · October 2026
“Ok”
+La ubicación y la relación precio calidad. Estaba limpio.
−El frente está en reformas y el ingreso es totalmente tétrico pero adentro es lindo, nunca nos cruzamos con personal por lo que no puedo calificarlo. La habitación es pequeña, al baño se accede por una rampa bastante ruidosa y tiene detalles en piedra en el piso que hacen imposible caminar sin zapatillas.
José Antonio
Spain · Group of friends · October 2026
+El comedor para todos los cliente.
−Estaba en obras con andamio. Pero es para mejorar.
Andrea
Italy · Solo · October 2026
+Camera meravigliosa, molto caratteristica con il bagno in soppalco, pulitissima e davvero molto precisi, lo prenoteró altre 100 volte
−Nulla
eugenio
Italy · Solo · September 2026
“Buona soluzione”
+La tranquillità
−Niente