Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 200 reviews.
whalemans
Business trip · February 2026
“Uncomfortable stay I couldn't recommend”
+Had a very uncomfortable 9 night stay here If I was on holiday I would have left after the first night but had to stay due to my partners work. So this is a review from someone who had time to see the issues. Firstly check in , the staff were nice and friendly so no issues there The room: the room was cleaned as well as it could be, cleaners tried their best however the room was damp and had a permanent smell of damp clothing. The first few days we're a little humid and the high polished floor was covered in a thin film of damp making it slippery and dangerous. Everything we owned felt damp to touch , when I got home everything hand to be washed as the smell of damp was unbearable. You never felt clean. There was wall paper in the bathroom, which was peeling off never seen this before . Next , the bed was lumpy and had a dip in the middle, worst there was no real bedding only thin sheets, which had seen better days. Then there was a old blanket ( as it was January) this was scratchy and reminded me of the ones they used to have in the 1980s hospitals when I stayed as a kid or the blankets you put in a dog beds. Nothing was comfortable, and I've never stayed in even a cheap motel th
N-Werr
Family · December 2025
“Bed bugs”
+🚩🚨BED BUGS .. BED BUGS..🚨🚩 Photos attached ⚠️Do not stay here!!⚠️ Good reviews online - yes, but read on please: Had to stay in Miami last minute. Booked a room at 11 PM on Saturday (expedia) and made our way to the hotel. Lobby area seems to have been recently renovated, looks clean and modern. Once you check in , the room is a different story; outdated, corroded aluminum on the window frames , you know, like an old hotel - thats fine, we'll live. Hair on the bathroom floor - Fine.. we will live BED BUGS CRAWLING ON THE MATTRESS - NOPE! We were out five minutes after check in. Told front desk about the issue and asked for a different room , which was not available . I informed them I will not put my kids' health or mine at risk. And I will leave. They told me a manager will contact me regarding a refund Monday morning. Monday comes. No one calls. So I call Expedia and they call the hotel on my behalf. Manager refused to refund us, and wanted to uphold hotel's cancelation policy (one night stay + tax) which is the full amount since we were only gonna stay one night and head out home in the morning.. I call the hotel myself and i am transferred to the Manager Gilbert , he said (
Jlmajestic
Group of friends · December 2025
“Signature Perfect!”
+Always Signature Perfect! I have been staying at this Hotel since 1987 when it was called the Don Shula Hotel. I was one of the Original Signature Members! The Athletic Facilities are amazing from hard to clay Tennis Courts, Indoor and out door Basket Ball Courts. Restaurants are Amazing and also Great Happy Hour Specials! Rooms always Clean and Comfortable! Exceptional Shops and other places to Eat in the area, plus a movie theater! Main Street is where it is at!! I will be back in a few Months!
+Growing up in the area, i knew how old the hotel was, but it was clean, the parking was easy and near the room, linens and towels were good and the bathrooms were clean.
+The outside sink was filthy but other than that, everything was good
+Nice
+Just okay
Anne Marie
Family · October 2025
+Staff was ok but room smells and was really dirty and run down nothing like the lobby area. It’s like you are staying at a different hotel in the rooms.
+We stayed at Miami Lakes Hotel for one night while in town for a Miami Dolphins game, and it was an excellent choice. The hotel offered a convenient shuttle to Hard Rock Stadium , pick-up and drop-off were smooth, easy, and stress-free. This made getting to the game so much more enjoyable. The room was clean and comfortable. Check-in was quick, and free parking was a bonus. Staff were friendly and welcoming. Overall, I’d highly recommend Miami Lakes Hotel if you’re heading to a Dolphins game or looking for a comfortable, hassle-free stay in Miami Lakes. The shuttle service really made the experience outstanding.
tammi
Family · September 2025
+The staff was not very friendly nor welcoming. We went for the MNF game with the Jets and they had no idea about the shuttle or any information. When we told them what the shuttle people told us, they insisted we were wrong. We weren't. It would help if they had an English speaking person at the front desk along with the others.