Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 200 reviews.
Butler
United Kingdom · Couple · October 2026
“I really enjoyed it”
+Everything was nice great location lovely helpful staff
−Took long to heat up
Lewis
Australia · Solo · October 2026
“Typical rip off London accom but cheap.”
+Cheap.
−Don’t forget your key. There is no one who will help you and you will literally have to find somewhere else to sleep.
Darren
United Kingdom · Couple · October 2026
“The lads said it was okay I wasn’t there”
+To the job nearby
−Good
Jim
United Kingdom · Solo · October 2026
“Ruined my night and the following day and left me unable to do my job properly whem hundreds of people depend on me”
+Absolutely nothing
−My room was double booked. On arrival the door code worked but my key inside was missing. I knocked on the door and found someone else inside. I called the manager and they told me I was supposed to be in a different room the key which was also missing. They said I needed the emergency key was in a box that they didn’t know the code for. One of the other residents seem to know the property and is able to retrieve the emergency key that opens all the rooms. Proceeded to knock on all the doors and tried the key on any no one answered. Those doors were double Locked. The manager tried to blame Booking.com on the phone, and said that nothing was therefore, that there was nothing they could do and promptly hung up then stopped taking calls. By the time they gained to provide official cancellation to Booking.com, it was three in the morning and I had to be up at 6 am.. The whole experience was a total disaster for me and although I have now received confirmation that I will be refunded the compensation for the stress and impingement of my working day was worth a lot more than the booking itself. Other residents in the building who came and went with a variety of friends and stank of weed
Mollie
United Kingdom · Couple · September 2026
“Check in super easy & can arrive any time. Comfy stay, basic but nice !”
+West Hampstead is so nice! Lots ofbars & restaurants
−A little loud as we had the ground floor room
dale
United Kingdom · Solo · September 2026
+The studio was very clean and adequately equipped.
−The door was not sound proofed and other guests were noisy when coming and going during the night. It would be helpful to have some prominently displayed notices requesting that guests are quiet and considerate of other guests when in shared spaces.
Joanna
United Kingdom · Solo · September 2026
“Poor”
+Seamless check in Private restroom Many toilet paper roles Clean towels Hair dryer and iron
−- had to paid additional £30 for early check in that was not reflected in confirmation received from the property on the day - poor standard of the property and room e.g. broken tiles at the entrance, leaking fridge - extremely smelly room and bathroom - the area outside of the property was not clean,random shoes, furniture,broken clothing dryers around - didnt feel safe at all - the noise was terrible,some bloke shouting via the phone after midnight, could hear the Neighbours -sheets were not clean -chairs had stains - 1 socket was not working
Jérôme
France · Family · October 2026
“Parfait !”
+Situation parfaite, chambre de grand confort, personnel adorable ! Je suis déjà venu l'année dernière, et je reviendrai l'année prochaine.
Elke
Belgium · Solo · October 2026
+Het was een prima kamer zonder al te veel poes pas. En een super goede douche!!
−Op enkele plaatsen bladderde de verf af. Het is echt wel super mini. Ik denk niet dat er veel gekookt zal worden in deze studio. :-)
Sima Bela
Israel · Couple · September 2026
+Small studio with a kitchanate, nice bathroom. Well organized. Easy self checkin. Quiet location. Suitable for a couple.