Mercure Sofia City

Name: Mercure Sofia City
Address: 83 Bulgaria Boulevard, Sofia, 1404, BG

9.1Excellent586 reviewsSee rooms

Hotel

83 Bulgaria Boulevard · Sofia

Facilities at a glance

Free Wi-Fi
EV charging
Airport shuttle
Gym
Room service
Daily housekeeping

About this place

Convenient Location Located in the eastern part of Sofia, Mercure Sofia City offers quick access to popular landmarks such as the National History Museum and Boyana Church. Nearby Attractions Explore the nearby Vitosha mountain, National Museum of History, Bulgaria Mall, and Infinity Tower for a blend of leisure and local experiences. Culinary Delights RestaurantFesta serves international cuisine with a local twist, providing guests with a taste of authentic Bulgarian flavors. Book your stay at Mercure Sofia City and indulge in a truly authentic Sofia experience!

Choose your room

Pick check-in and check-out to see live room prices.

7 room types

Choose your room
Room type	Guests	Show prices
Classic King Room - Mobility Accessible 30 m²King bed	Sleeps 2	Show prices
Junior Suite with One King Bed and Sofa 47 m²Sofa bed, King bed	Sleeps 4	Show prices
Classic Twin Room 20 m²2 × Twin beds	Sleeps 2	Show prices
Privilege King Room 24 m²King bed	Sleeps 3	Show prices
Classic King Room 20 m²King bed	Sleeps 2	Show prices
Superior King Suite with Sofa Bed 100 m²King bed, Sofa bed	Sleeps 4	Show prices
Executive King Suite with Sofa 60 m²King bed, Sofa bed	Sleeps 4	Show prices

What this place offers

Internet

Free Wi-Fi

Parking

Parking
EV charging

Transport

Airport shuttle

Pool & wellness

Food & drink

Restaurant
Bar
Breakfast
Room service

Services

24-hour front desk
Laundry
Daily housekeeping

Family

Family rooms

Accessibility

Accessible
Elevator

General

Pets allowed
Non-smoking rooms

Location

Address
83 Bulgaria Boulevard, Sofia, 1404, Bulgaria
4.5 km from the center of Sofia

Questions about this stay

Quick answers from the information this property gives us.

What are the check-in and check-out times?
Check-in from 14:00. Check-out by 12:00.
Is Wi-Fi included?
Yes, this property lists free Wi-Fi.
Is parking available?
Yes, this property lists parking. Check the room offer for any fee.
Can I add breakfast?
Breakfast is available with selected room offers.

Guest reviews

9.1586 reviews

Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 200 reviews.

Cleanliness8.6

Service10.0

Location10.0

Room quality9.6

Amenities10.0

Value for money9.6

Food and drink9.1

Claudia
Spain · Solo · October 2026
5.0
“Disappointing service for a 4-star hotel”
+* Modern, clean facilities * 24-hour reception * Fast room service
−* Housekeeping: My bed was barely made on several occasions, with the pillows consistently left out of place. * Missing bath mat: After the first night, the bath mat was never replaced, so I had to use my hand towel instead. * Broken bathroom dispenser: The soap dispenser was broken and was never repaired during my stay. * Personal belongings: I found one of my belongings on the bathroom floor, underneath the sink. I have no idea how it ended up there, as I had kept all my belongings neatly organised. * Minibar and checkout issues: Staff entered my room to check the minibar, but the two items I had consumed were never replenished or properly recorded. When I raised the issue, the charges were not even showing in their system, which made the checkout process unnecessarily long. Finally, the restaurant experience was also disappointing. Perhaps this is a cultural difference, but I was uncomfortable with a fully enclosed area being designated as a smoking section, particularly when the windows could not be opened. Overall, the hotel has good facilities and potential, but the attention to detail and service fell short of what I would expect from a 4-star hotel. Unfortunately, the repea
Angel
Bulgaria · Family · October 2026
8.0
“Overall, we had a good stay”
+It was very cozy and comfortable.
−Some of the reception staff were rather rude and unprofessional. Additionally, locking the outdoor parking area is a very inconvenient decision, especially considering that the parking area directly in front of the hotel remains open 24/7. This is particularly frustrating for families with children, who may need access to their vehicles at any time, especially in case of an emergency.
hayrettin
United Kingdom · Couple · October 2026
10.0
+New place very clean
−Workers has attitute they are looking unhappy for some reson
ermis
Greece · Family · October 2026
8.0
−Που δεν προσφερε παρκινγκ στην τιμη του δωματιου. Και που ετρεχαν νερα απο το ντουζ στο δαπεδο του μπανιου
Syuzanna
France · Couple · October 2026
8.0
“Parfait”
+Rapide check in
−Le matelas
Dimitar
Bulgaria · Couple · October 2026
7.0
+В ресторанта храната беше вкусна. Персоналът любезен.
−Банята не се отводняваше правилно.
Olga
Spain · Group of friends · October 2026
4.0
“INCOMODIDAD TOTAL POR CULPA DE LA RECEPCIONISTA KARINA”
+La habitación estaba bien aunque no muy limpia
−La recepcionista (Karina), nos estafó en el precio contratado a traves de Booking, nos quitó el desayuno, se rio de nosotros, no nos hicieron las camas, no nos cambiaron las camas y al reclamarlo la mujer de la limpieza empujó y menosprecio a uno de los huespedes.
meir
Israel · Group of friends · October 2026
7.0
“טוב בסך הכל”
+שקט ונעים לשהות בו
−רחוק מהמרכז
Ester
Israel · Family · October 2026
6.0
−המיטה לא נוחה יחס פקידת הקבלה היה מזלזל ומעליב בקבוק המים בחדר היה כבר פתוח ולאף אחד לא היה אכפת
Petar
Bulgaria · Couple · October 2026
5.0
+Хотела е чудесен базата е много високо качество
−Персонала е под всякаква критика нямаше пиколо въобще в хотела и рецепципнистките са неадекватни

Good to know

Check-in & check-out
Check-in from 14:00 · check-out until 12:00
Pets
Pets on request

Facilities at a glance

About this place

Choose your room

7 room types

Classic King Room - Mobility Accessible

Junior Suite with One King Bed and Sofa

Classic Twin Room

Privilege King Room

Classic King Room

Superior King Suite with Sofa Bed

Executive King Suite with Sofa

What this place offers

Internet

Parking

Transport

Pool & wellness

Food & drink

Services

Family

Accessibility

General

Location

Address

Questions about this stay

What are the check-in and check-out times?

Is Wi-Fi included?

Is parking available?

Can I add breakfast?

Guest reviews

Good to know

Check-in & check-out

Pets

Guest reviews