Mercure Perth On Hay

Name: Mercure Perth On Hay
Address: 417 Hay Street, Perth, 6000, AU

7.0Good2,486 reviewsSee rooms

Hotel

417 Hay Street · Perth

Facilities at a glance

Free Wi-Fi
Parking
Room service
Daily housekeeping
Family rooms
Elevator

About this place

Prime Location near Swan River Located in the heart of Perth CBD, the newly refurbished Mercure Perth on Hay offers a prime location near the beautiful Swan River. Perfect for exploring nearby attractions like the Perth Mint, Kings Park, and shopping precincts, as well as enjoying funky rooftop bars. Comfortable and Well-Equipped Rooms Choose from 127 thoughtfully designed hotel rooms featuring generous beds, TV, Wi-Fi, safety box, ironing equipment, and air conditioning. Enjoy the convenience of amenities such as guest laundry, luggage storage, and 24-hour front desk. Dining and Meeting Facilities Indulge in delicious meals at the on-site restaurant and bar, offering breakfast and an all-day menu for in-room orders. With spacious meeting spaces and board rooms, Mercure Perth on Hay is perfect for both business and leisure travelers. Ready to experience the best of Perth? Book your stay at Mercure Perth on Hay now!

Choose your room

Pick check-in and check-out to see live room prices.

11 room types

Choose your room
Room type	Guests	Show prices
Deluxe King Room with Balcony 25 m²King bed	Sleeps 2	Show prices
Superior Twin Room with Balcony 25 m²2 × Twin beds	Sleeps 2	Show prices
Deluxe King Room 25 m²King bed	Sleeps 2	Show prices
Superior King Room with Balcony 25 m²King bed	Sleeps 2	Show prices
Standard King Room 25 m²King bed	Sleeps 2	Show prices
Deluxe Queen Room with Balcony 25 m²Queen bed	Sleeps 2	Show prices
Standard Queen Room 25 m²Queen bed	Sleeps 2	Show prices
Standard Triple Room 25 m²3 × Twin beds	Sleeps 3	Show prices
Deluxe Accessible King Room with Balcony 25 m²King bed	Sleeps 2	Show prices
Standard Room, 1 Queen Bed, Balcony 25 m²Queen bed	Sleeps 3	Show prices
Standard Twin Room 25 m²2 × Twin beds	Sleeps 2	Show prices

What this place offers

Internet

Free Wi-Fi

Parking

Food & drink

Restaurant
Bar
Room service

Services

24-hour front desk
Concierge
Laundry
Daily housekeeping

Family

Family rooms

Accessibility

Accessible
Elevator

Outdoor

Terrace

General

Non-smoking rooms

Location

Address
417 Hay Street, Perth, 6000, Australia
1 km from the center of Perth

Questions about this stay

Quick answers from the information this property gives us.

What are the check-in and check-out times?
Check-in from 14:00. Check-out by 11:00.
Is Wi-Fi included?
Yes, this property lists free Wi-Fi.
Is parking available?
Yes, this property lists parking. Check the room offer for any fee.

Guest reviews

7.02,486 reviews

Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 200 reviews.

Cleanliness5.0

Service6.5

Location8.8

Room quality5.5

Amenities6.2

Value for money6.2

Food and drink8.4

Sarah-Jayne
Australia · Solo · October 2026
9.0
“It was really great and staff very friendly and helpful.”
Grace
Australia · Couple · October 2026
9.0
“The hotel had everything we needed for our overnight stay, the staff were very lovely and courteous”
+Location for us was excellent as we were at appointments at the Royal Perth Hospital which is about a 3 minute walk away. We have booked a room for next week. Our room was very nice, bed was comfortable
−Everything was good for us although I felt that the dinner portions were a bit small, food was delicious. The hotel was everything we needed for our overnight stay in Perth
Benjamin
Australia · Solo · October 2026
1.0
“They double charged me for my room and still have not refunded after nearly two months”
+They double charged me for my room and still have not refunded after nearly two months
−They double charged me for my room and still have not refunded after nearly two months
Marilou
Australia · Group of friends · October 2026
10.0
“The false alarm to evacuate was made us scared”
+Didn’t had breakfast in Mercure during our stay
−All good
Abrahams
Australia · Solo · October 2026
10.0
“Great value for money hotel , well managed and looked after.”
+Nice location, compact hotel, friendly staff, excellent bed, very clean and fresh, lunch and dinner great, coffee excellent,beer on tap.
−Didn't like being charged for a late check-out for a hotel that wasn't exactly booked out.
Coburn
Australia · Group of friends · October 2026
5.0
“Over priced for standard of facilities”
+Location was good, staff were friendly.
−We asked for rooms close to each other and we were all floors apart, could not use the elevators freely to get to each room on our booking. No water in fridges, kettle was broken. Smelt dusty.
Samantha
Australia · Solo · October 2026
8.0
+Staff are very lovely, great value for money, clean and spacious room, great location.
Heather
Australia · Couple · October 2026
5.0
“Disappointed”
+Location. Comfortable bed.
−Bathroom floor looked dirty and mouldy. Shower was weak and only had one position. Towels had stains on. Breakfast not great. Very few choices for hot food.
Anita
Australia · Family · October 2026
1.0
“Horrid”
+Nothing
−Staff are not attentive. Receptionist kept rushing me to pay with my debit card and when I was on the phone sorting funds kept tapping it without me telling him it’s okay to do so. Kept asking me “ok ma’am can we pay with this card again?” After knowing I’m trying to sort the funds out as I told him I wanted to pay cash to which he said yes to originally, then tapped my card for what I thought was just to be on file as expected but then I was charged for one of my rooms. I would have been fine with it if he listened properly and explained they don’t take cash BEOFRE taking my card and charging me. Facilities are awful. Shower is either super hot or super cold, no inbetween (or for at least 10 minutes then you might get Luke warm water). Staff are incredibly out of touch with reality. You order room service and have normal mannerisms with them and they look at you like you’re an alien and they don’t know how to speak? I also called reception 3 times at night, 3 the next day and a couple more the following to no avail , had to take the elevator down to reception to speak with someone. I put on the door for my room to be cleaned and it never got cleaned, they said it was the sign to k
Andy
Australia · Couple · October 2026
6.0
“Staff were friendly, room ok but needs a bit of an update and I felt it was a little over priced considering.”
+Good location, short walk to city centre
−Although the room was clean it was a little dated and worn, probably needs a bit of an update.

Good to know

Check-in & check-out
Check-in from 14:00 · check-out until 11:00
Pets
Pets are not allowed

Facilities at a glance

About this place

Choose your room

11 room types

Deluxe King Room with Balcony

Superior Twin Room with Balcony

Deluxe King Room

Superior King Room with Balcony

Standard King Room

Deluxe Queen Room with Balcony

Standard Queen Room

Standard Triple Room

Deluxe Accessible King Room with Balcony

Standard Room, 1 Queen Bed, Balcony

Standard Twin Room

What this place offers

Internet

Parking

Food & drink

Services

Family

Accessibility

Outdoor

General

Location

Address

Questions about this stay

What are the check-in and check-out times?

Is Wi-Fi included?

Is parking available?

Guest reviews

Good to know

Check-in & check-out

Pets

Guest reviews