Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 124 reviews.
Doron.K
Israel · Solo · September 2026
+Wow the staff are exceptionally kind and helpful. The location is perfect for couples and families. Love the place and hope to return
Colin
United Kingdom · Couple · September 2026
“Hit & Miss, a lot of issues for supposedly high end.”
+Bar staff and 1 particular member Alexandra were friendly, Informative and understanding. However there was a member of staff who was rude, almost insulting and quite honestly didn’t show the customer services I would expect for this type of hotel. That said we just did our best to avoid that staff member and speak to others which worked well for us.
−The descriptions of spacious wardrobes is totally incorrect. The bedroom sizing of our suite which we booked was a junior suite meant to be 35m2 but it was NOT. It was only 25m2 and it’s apparently all to do with having a sink in your bedroom! I didn’t care where the sink was. I cared that we were in a room 10m2 smaller than we actually paid for! That’s the honest truth. The sage you can carry out yourself. The cleaners did not wash or empty mugs or glasses in the room, EVER! In 6 days we were given 1 flannel, towels were not consistently changed. No point to a coffee machine, they expect you to buy the pods. No teabags, sugar or coffee pods were ever replaced. Neither were the bathroom amenities. The only mirror for hair and make up is in the lounge area with no chair at all, so standing up was needed. The mirror is so high up on the wall with a bright light directly in front of it, it was impos We have been coming to Crete and this area for almost 30 years. We wouldn’t come back to this particular hotel in a hurry. We did feel like we were cheated and placed in a smaller suite. Oh by the way… in a hotel such as placing itself as top end, maybe a lift might be a benefit. 3rd floor
Jennifer
Netherlands · Couple · September 2026
+Staff are really friendly. The pool is excellent as well as the bar.
−When you take a shower a lot of the bathroom becomes wet because of the glass divider not being large enough.
Coralie
St. Barthélemy · Family · October 2026
+Le personnel est incroyablement sympatique
−La vue sur le supermache
hilde
Belgium · Solo · October 2026
“Supermooi en verzorgd hotel met goede ligging!”
+Nieuw hotel, zalige bedden, mooi zwembad, alles netjes verzorgd ,mooie ligging! Zalige hotelgasten namelijk de poesjes in het hotel, eentje stal mijn hart! Elke dag propere handdoeken, je had een badjas en slippers mooie kamer ! prijs kwaliteit is top
−Lawaaierige verluchting in het toilet, storend s'nachts, is wel enkel als je het licht aan steekt
Dilara
France · Couple · September 2026
“Hôtel parfait, le personnel est accueillant !”
+Tout était parfait, du petit déjeuner à la propreté de la chambre, du personnel aux équipements. L’hôtel est très bien situé. Nous reviendrons dans cet hôtel !
−Peut être ajouter une paroi de douche
Amanda
Poland · Couple · September 2026
+- Lokalizacja blisko centrum (liczne restauracje, bary w okolicy) - Bezpłatny parking - Kameralność obiektu - Nowoczesny aranżacja hotelu, w tym apartamentu - Miły personel
−- apartament w momencie przyjazdu średnio posprzątany- zaschnięte krople czegoś płynnego (sok?) na zielonej boazerii za łóżkiem w sypialni, ślady palców na spłuczce w toalecie, lustra z licznymi smugami, armatura pod prysznicem w zaciekach (pokój 303) - poszwy, prześcieradło niewymieniane ani razu przez cały 7 dniowy pobyt - ogólnie sprzątanie w trakcie pobytu pozostawia wiele do życzenia nawet mimo napiwków- ogranicza się do wymiany ręczników, prześcielenia łóżka, wyrzucenia worka ze śmieciami i zalania sedesu domestosem (domestos wlewany pozostaje nie spłukany dopóki sam nie wrócisz do pokoju i tego nie zrobisz) - ręczniki po prostu śmierdzą, ciężko się je używa ze względu na zapach- dodatkowo raz otrzymamy ręcznik był poplamiony - łazienka to nieporozumienie- mała, prysznic nie możliwy do wykonania bez zalania całej łazienki włącznie z sedesem - śniadanie dramat- codziennie to samo, wszystkie propozycje na ciepło bez smaku, jedynie pyszne ciasto z jabłkiem i arbuz
Grégoire
France · Solo · September 2026
+Très bon emplacement dans le centre. Très bon rapport qualité prix