Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 17 reviews.
Anel
Estonia · Family · January 2025
“It was a great experience. I certainly recommend it to anyone who wants to get a stay with a great location and fair pri”
+The location of the property is perfect. It’s close to the main attractions. The staff was kind and helpful. I wanted to thank Tony who helped us to manage the booking and suggested nice places to visit. The service is awesome.
Nancy
Australia · Solo · November 2024
“A relaxing place with a manager whose food & sightseeing suggestions will make your stay even better”
+Tony was the best! He quickly answered questions I emailed before I even got to the hotel, had so many suggestions about food & attractions in Guilin & was just a great person to chat with. The hotel was also in a central location within walking distance of the attractions I was interested in seeing.
−Nothing
Edgar
France · Couple · October 2024
“Very good”
Anders
Denmark · Family · September 2024
“Good”
Sonia
Spain · Couple · September 2024
“Worst and dirtiest hotel experience of my life”
+The location is good and the hotel manager is very nice.
−The hotel is disgustingly dirty. It is honestly the dirtiest hotel I have ever been to. We got there late at night and we could not complain until the next morning, when the manager changed our room. It did not get better. If the first room was full of dirt, the second one was full of bugs and dead mosquitoes in the walls. I was not able to sleep. We left one day earlier because it was unbearable. The worst thing is that, looking into the most recent reviews, this seems to be a recurring problem. Guests are constantly complaining about the dirt and general cleaning status of the rooms, and the management does not seem to care. When we changed rooms, we specifically requested the manager that he made sure the cleaning personel cleaned under the beds, and he looked at us like we were crazy. It is really a shame and I am very sorry for writing such a harsh review, but this has honestly been the worst hotel experience I have ever had and made it impossible for me to enjoy Guilin.
Marcello
Italy · Group of friends · August 2024
“Nice stay, superb host”
+The room was spacious and confortable. Tony the host has been very helpful providing us important and clear suggestions about things to do in the city and in the surroundings. The hotel itself is in a very good position, close to the riverwalk.
Martina
Germany · Family · August 2024
“Disappointing”
+The location of the hotel Is quite central tò the downtown (5-10 Min by walk)
−The hotel Is very old and uncomfortable; the room was dirty (no service at all during our staying despite what was written on booking web site)in the room, especially in the bed, there were insects, such as cockroaches, and Overall it was very dirty. The staff was Not helpful at all: He told us there were no Tickets anymore For the Cruises, But actually we were able tò find some Tickets in the downtown! The taxy service was also Very expensive.
Andrei
United Kingdom · Solo · August 2024
“very good hotel, with exceptional host ;)”
+Very good stay in a nice hotel, very close to some of the main sightseeings in Guilin: some 10 minutes walk to Sun and Moon pagodas, about 20 minutes to Elephant Trunk. many restaurants around, and small shops. Nice, quiet room. But, most of all - very helpful, English-speaking host - Tony! Tony, thanks a lot for your help - with all your advices on how to get to rice terrasses on my own (easy, 3 hours by a local bus), with the Li river cruise and all the rest. Highly recommended, would stay there again, if I come back to Guilin!
−maybe coffee packages in the room, to make my own coffee in the morning? The rest is very fine. :)
Livia
Italy · Family · April 2024
“Very good”
+Tony is an incredible host, he really helped us in doing everything we wanted to do in Guilin! The hotel is perfectly located in a quieter area of the city, still very close to all main attractions
Adrià
Spain · Couple · April 2024
“Poor”
+Location is fine
−Hotel was not clean, dirty stuff under the bed, dirty floor. We asked for them to clean up a little, they said yes, but was not done.