Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 20 reviews.
Julie
Canada · Group of friends · April 2026
“not clean and almost in ruins, it was dirty”
+it was in front of the beach. The staff was kind
−The food was bad and rotten
Juliane
Germany · Solo · January 2026
“Beautiful view to the ocean...but...”
+It is directly next to the Playa Grande which is really great - you have direct access to the beach and a great view to the ocean. This is absolutely beautiful... nothing else to add. Chala is small, you can reach the other small beach, small shops and restaurants easily by walking. The lady from the reception was very friendly, helpful and doing everything there.
−The hotel is a bit "run down", also the breakfast was very small, shower was not working properly...well I was the only guest at that time. Everything would be fine if the price were lower and adapted to the conditions!
Yelithza
Peru · Group of friends · November 2025
“Comfy beds, good breakfast and helpful staff. Not suited for a long stay. Run down place”
+Helpful staff and very good breakfast
−Run down place, it’s actually on sale so seems like they’ve decided to let it go. Structure needs love.
“Worst hotel! Avoid it!”
+The only good thing about the hotel is the nice view from the small balcony over the sea. The rest was just a disaster: - In my bed were lots of bed bugs. I got bitten all over. This explains the bad smell I had when first entering the room - it was from a spray against bugs, what I figured out later. Unfortunately it didn't get rid of the bugs. - NO WiFi in the room. - No power socket in the room. Only one in the bathroom. - Extremely low water pressure. - Be aware: NO SAFE PARKING! They have a parking space right beside the hotel. But the gate is wide open, and the receptionist refuses to lock the gate. Only after requesting several times to have the gate locked, he locked it at 11pm. The hotel is directly at the PanAm. So everybody walking or driving by can go in the parking lot. From the reception it is impossible to see the parking lot. And no light in the parking lot. So easy for anybody to sneak in. - Rooms look very old and outdated. This hotel is a 3 star hotel? I would not even give it one star. Extremely bad value for your money. So: don't go there!
Verified traveler
March 2019
+Great view from the small balcony off the room. Good for a one night stopover on our way to Arequipa. Not a whole lot to do in the main town, find your way to the beach front in Chala. Beware of live music on the beach on Saturday nights.
Aparecido Pedro
October 2018
“Hotel regular”
+Hotel bem localizado, mas, deixa a desejar.
“OK”
+Tolle Lage oberhalb des Strandes Für das Konzert am Strand von 20:30 bis (!) 02:00h Nachts und das Erdbeben um 4:15h kann man das Hotel ja nicht verantwortlich machen.:-) Personal sprach kein Englisch Frühstück überschaubar mit abgezählten Brötchen
“Watch sunset”
+Problems with wifi. Restrauant? Ocean view. Locate on Google maps as Meridan Playa Grande on Panamerican
“Goede ligging en ok prijs-kwaliteit”
+Hotel zelf heeft een prima ligging aan het strand. Interieur is enigszins wat gedateerd maar stoorde ons niet. Grote kamers. Personeel is alleen niet servicegericht en doet ook geen moeite om (deels) engels te praten. Ontbijt zou tot 9 uur zijn maar paar minuten voor 9 aanschuiven kan niet.
“Bad”
+The price and the view to the open sea is great however the rest is a desaster. It's a very noisy Hotel as directly located at the Panamerica. Only after asking we got a very limited breakfast. Go there only when you have no other choice. We used it to break our trip frpm Arequipa to Nazca.