Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 17 reviews.
Verified traveler
August 2019
“Impeccable”
+Établissement à la hauteur des 5 étoiles. Serveur du matin très gentil. On a déjeuné au restaurant de l hotel très bon. Le petit déjeuner est copieux. L appartement était magnifique et très propre tout est à disposition. On reviendra volontier.
“Great hotel and super awesome staff”
+Our stay at Medina loft and Spa was amazing. Kanza was super awesome she arranged a driver for us who took us to the main sites we wanted to see. He was also totally awesome. Everything was fantastic! Marrakech is a beautiful city. Our hotel was within walking distance to everything including the bus and train station to go to our other destinations in Morocco. I would highly recommend Medina Hotel And Spa!!! It's clean, the rooms are large apt size with all the conveniences of home, the restaurant served excellent food, location was great and All of the staff were awesome in making sure our visit to Marrakech was perfect! Thank you to Kanza and all of the staff at Medina hotel loft and Spa for making our visit to Marrakech super awesome and memorable. Lovette Davis
Verified traveler
Family · April 2019
+I stayed in this prooerty for 4 days with my wife and 3 kids. All i can say is what an amazing apartment very modern clean, staff are fantastic and really care about their customers. This is fantastic value for money. Only thing that lets it down is the pool is abit small and is not heated and was cold to swim in, so we never used it and that was in 27 degrees sunshine awell. Shops are close by. The main souk bazaar and square is just 5 mins in a taxi. Although the markets and food places are walking distance. In a very quiet area no sound of traffic just peace and quiet and birds tweeting away. I highly reccomend this apartment the receptionists were very polite and helpful. When they make an error they quick to fix the problem to make sure cust is happy. 10/10 , cant reccomend enough......extremely spacous apartment. Dont hesiate !!book it now!!
Verified traveler
Family · April 2019
+Chambre correct, petit déjeuner bien, serveur attentionné terrasse tres sympathique.
“Very Good.”
+Do it. Don't stay for the pool or the bar or the restaurant but if your looking for a comfortable spacious safe place to stay thats away from the crazy city centre then this place scores highly. The hotel is 'just' out of town. We walked into the centre in 45 minutes. If you get the hotel to book a cab and fix the price then £5 gets you into the centre in 10 minutes. Airport in a taxi £6 The breakfast is quality french fare. Some french language would go a long way in this hotel - but that is true for the whole of Marrakech. The wife loved a 30 minute hotel £20 massage nearest supermarket - 5 mins. Off licence - 9 mins. wifi - just pool - just
“Ciertamente una estafa”
+Una estancia lamentable, ciertamente es una estafa. Está lejos de todo, no hay comunicación, no tiene servicios y hace frío en las habitaciones. Al llegar al hotel nos recibió un hombre bastante amable que nos enseñó las habitaciones pero el resto de los días las recepcionistas ni nos buscaron un taxi, ni nos hicieron caso con el aire acondicionado, ni nos imprimieron los billetes. Asimismo, y ya cansados de la situación, les pedimos una hoja de reclamaciones pero no tenían o no nos la quisieron dar. Sinceramente he estado en muchos hoteles de 4 y 5 estrellas pero a este pese a ser las habitaciones muy grandes y venderse muy bien, se le caen las estrellas por su propio peso. Solo recomendable para quienes quieran estar en un apartamento sin servicios y a las afueras, en una zona no muy agradable.
+L’établissement en lui-même ne souffre pas beaucoup de critiques. Le personnel est charmant, la cuisine très correcte, les petits déjeuners sont très copieux, les appartements sont vastes, propres et agréables, le ménage est efficace, le service des repas en chambre est ponctuel et fait avec le sourire... Deux points négatifs cependant : - sa situation : situé dans le quartier du lycée Français de Marrakech (les élèves étaient en vacances pendant notre séjour) il est un peu excentré. La vue n’est pas extraordinaire et donnait, pendant notre séjour, sur des travaux ; les montagnes de l’Atlas, bien que visibles de la petite terrasse, semblaient bien loin... - les travaux dans l’hôtel : la vie hors des appartements se trouvent sur la terrasse de toit : restaurant, vue, hammam, (très petite) piscine... Durant notre séjour, des travaux ont rendu la terrasse inaccessible. Dommage. Je pense que c’est un endroit qui peut être agréable pour prendre son petit-déjeuner ou un verre après une longue journée de balade.
“Poor Experience”
+The hotel is not a 5 star hotel. They charged me 120 dirhams for water lol. Further to this the pool area was not available, breakfast was limited to the same basic stuff that would be brought to our room all cold. There is no choice. The water in the room did not work and when we complained they said there is nothing they can do. Further to this when I checked out they insisted I pay another 250 dirhams for a bent mirror that was this way when we arrived.
“Sadness overload”
+Location was very isolated and it seems scary to walk alone.
+Excellent hotel with 5 star facilities. Rooms are clean and breakfast is good.