Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 200 reviews.
Ricco
United States · Couple · October 2026
1.0+Don’t recommend
Fernández
United States · Group of friends · October 2026
1.0“Don’t go”
+The place had a bad smell in the rooms,it smelled like a sewer. The bathroom was shared among all the guests, which was the worst part. The listing claimed the beds were large, but they weren't. The area is dangerous, and I wouldn't recommend that anyone stay there.
−The place had a bad smell in the rooms,it smelled like a sewer. The bathroom was shared among all the guests, which was the worst part. The listing claimed the beds were large, but they weren't. The area is dangerous, and I wouldn't recommend that anyone stay there.
Peter
United States · Solo · October 2026
8.0“Cozy B&B in a historic neighborhood”
+The house was very clean, cozy and welcoming. It felt very much like staying at a B&B. The rental manager was easy to communicate with via text message and shared all of the instructions I needed to access the property easily. Within walking distance of the Bronzeville metro station and some great restaurants. I had a delicious omelette at Truth on Pershing.
−They require a security deposit via zelle or venmo, which wasn't immediately clear from the listing, but I did receive instructions after booking. I respect them wanting to protect their property from those who don't treat the B&B like their own home.
Polanki
United States · Solo · October 2026
1.0+Only the place was good and the service is so bad that we had all the property for ourselves
−No one to coordinate or contact if we need something, and one guy from staff was even saying they don't care about negative reviews and they will continue to provide worst service. They even charged 300$ deposit which is not returned even after 3 days of vacating. They don't respond on calls, they say they respond faster on text messages but they don't even respond on text messages, my advice to booking.com, please remove this property from your site .
Tamara
United States · Family · October 2026
1.0“It was a horrible experience and I do NOT recommend this place!!!”
+I never got to stay in the room to begin with, because on the way there I was shocked when I received the email asking me to pay a $500 deposit using my debit card (that was specified) in order to unlock the door for me!
−Having to pay a deposit is something that was not disclosed at the time of the booking! And asking specifically for a debit card was completely inconvenient. What if I didn't have the money for that!!! Plus, the email even sounded like it was a scam, and I was reluctant to continue with payment. Even the Uber driver advised against that. So this whole experience was disappointing and cumbersome, especially because it was 11 o'clock at night and we had no place else to go. I tried to get a refund by disputing the charge but that was denied.
Kysa
United States · Couple · August 2026
1.0“This place is a scam.”
+N/A
−They asked for a "security deposit" before they would give directions of how to get into the hotel (actually a house). No actual hotel would ask for a payment through Venmo or Zelle.
Dan
United States · Solo · July 2026
1.0“Horrible place and owner”
+Nothing. Terrible communication. Don't book, stay away!!
−Everything! Sketchy owner, no communication, no flexibility, stay away!!!
Flavio
United States · Group of friends · July 2026
1.0“requests for large sums of money in unprotected channels and zero protection from booking.”
+Nothing
−After I booked two rooms I received a message from the property with a request of payment for each room for a secure deposit. The Zelle, Venmo and after also the PayPal friends and family methods that was requested are not sefe for get your money back and after a quick research I found a huge amount of reviews in Google regarding many people struggling for get those money back and many feedback regarding people that say that pictures don’t reflect the property. I asked a few minutes after I received the message to cancel for the impossibility to pay and my concern about the methods of payments but the structure refuse absolutely to do that. If you don’t pay the deposit you are not able to access the property and in the policy it’s not clear any amount requested but it’s clear in the message that you will receive after. Book at you own risk.
Kendal
United States · Couple · October 2026
1.0“Pesimo”
+No pude alojarme en esta casa devido a que me estaba pidiendo dinero extra por zell oh venmo y senti que era una estafa perdi mi dinero estaban pidiendo 500 dolres por zell tengo mucho tiempo alojandome y es primero ves escucho que hay que mandar dinero por zell pesimo comuniciion y el anfitrión nunca me contesto solo por mensajes que creo q era no el
−No me gusto es pesimo no intenten alojarse aqui ya que ban a tener un dolor de cabeza yo tube que buscar dinde dormir por culpa de ellos.
CARLOS
United States · Solo · August 2026
2.0+Ubicación y limpieza
−No hay privacidad es una propiedad compartida tipo pensión de barrio. El orden tecnológico ó seguimiento de los pagos es muy precario y descontrolado