Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 164 reviews.
Luke
United Kingdom · Couple · August 2026
“only took this one photo off this place for the owner to fix”
−Budget Rooms suffer from a lot of bugs, owner warned us when we arrived we may have to move rooms to deep clean. I can see why, loads of scuttle flies in the room which from a google is from dead carcasses, or sewage. Shower broken in room no hot water, the hanger for the shower head was also broken, requested fix on first day 2 weeks nothing changed. Covers don’t fit the bed right and are old, corners pinging up all the time. Also feel very waxy and uncomfortable. Room is in real poor condition, the walls look filthy. Bathroom water doesn’t drain by the toilet meaning you have a bad stagnant water smell in the room. Nobody offered to clean the room we had to ask them. There was garbage all over the common area one of the days, my other half cleaned this up while staff watched.
Rozita
Malaysia · Couple · June 2026
“Good location and convenient access to nearby amenities. Comfortable stay, but improvements are needed for staircase lig”
+The guest house has a very good location with easy access to nearby attractions, restaurants, and convenience stores. It is convenient for getting around and makes travelling hassle-free. The surrounding area is peaceful and suitable for a relaxing stay.
−We upgraded our stay from a Budget Room to a Studio Room and were allocated a room on the first floor. Unfortunately, the room location is not recommended for elderly guests as the staircase has no lighting and lacks handrails, making it unsafe. Additionally, there was a leak from the air-conditioning pipe which caused the stairs to become wet and slippery. My husband almost fell while using the stairs due to the slippery condition. We hope the management can improve the safety measures, especially the staircase lighting, handrails, and maintenance of the air-conditioning system, to ensure a safer and more comfortable stay for future guests
TAN WEI YEE
Malaysia · Family · June 2026
−No toilet paper and got cockroach in room
Norhayati
Malaysia · Solo · April 2026
−Very bad
Lisa
Germany · Solo · March 2026
+They had breakfast
−I thought it’s a cute little place when I first arrived. I didn’t mind that the shower was not working because they did provide a bucket and I was used to that from other places. I didn’t really liked how many insect there were in the room at night and the room didn’t had a mosquito net so I talked to my room neighbours about that and they said they would prefer all the insects because in their room is an whole ant colony (but the Guesthouse did provide insect spray against that). Another couple told me about a giant lizard in their bathroom. I wouldn’t have complained about these things because it’s Asia and it’s part of the experience but I was really unhappy that I also received bed bucks from my stay. I asked two days in a row after I left to go with the management to the room and show them but they didn’t let me. The owner didn’t believe me and said I would just bring that up and it would be “very bad” that I just spread those rumours. I couldn’t have got them from any other place. He also said that they never had a problem with animals which made me quiet laugh. Anyway- I fell in love with Cherating and I will definitely be back. Next time for sure in another place though
Anderson
Malaysia · Solo · March 2026
“Chill.”
+Quiet place. Short walking distance to the beach and other shops.
Hahrul Nizam
Malaysia · Solo · September 2026
−Bantal nipis seperti dah terlalu lama tak ditukar. Begitu juga dgn tuala. Sedih sgt tgk keadaannya.
Medardus (Ben)
Netherlands · Solo · June 2026
“Redelijke prijs/kwaliteit verhouding”
+Op loopafstand van strand en restaurantjes
−Niemand gezien. Rare ontvangst. Na roepen, kwam uiteindelijk iemand tevoorschijn achter een luikje die meedeelde dat we zelf maar de baas moesten bellen. Toen de baas niet bereikbaar bleek, kregen we de sleutel via het luikje overhandigd.
Asha
Malaysia · Couple · April 2026
“bad!”
+i don’t like it at all
−pintu tak boleh lock, katil pun macam nak patah, panas, ruang udara sempit, tak selamat&tak selesa
monique
France · Solo · March 2026
“Bonne ambiance pas loin du centre et plage , effort à faire sur les chambres et salle d’eau”
+Le jardín, l’espace ouvert cuisine salon, personnel agréable , les clients habitués tres conviviaux et aidants.
−Qualite des chambres standard