Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 75 reviews.
Raphael Sylvester
June 2022
“Madhouse 680 Hotel Nairobi”
+My stay was ok, the location of the Hotel is excellent,However it is missing some basic facilities such as a restaurant, rooms have no bottled water and no Electric kettles to make tea or coffee. I found 2 roaches in the room. No split unit air conditioner or centralised ones. The staff were excellent and very helpful especially one Mr Enock who has an excellent customer care and very handy whenever you need any assistance. The Hotel needs major facelift
+The place was not well kept there were cockroaches in the room I woke with rashes on my hands the pillows were very old and smelly I had use my clothing to support my head towels very old and torn blankets very old and dirty same as bedsheets.over all the place was not clean and wouldn't recommend anyone to stay there.there was no breakfast.not a good place to stay needs proper general cleaning woo cockroaches terrible terrible I couldn't sleep
Verified traveler
August 2021
+Quiet and clean
“STAY AWAY - You'll regret it”
+I have stayed in this hotel hundreds of times over the past ten years. It has degraded into a place that is not fit for hotel visitors. It has become a church, complete with raging preachers, roaring crowds, amplified with huge speakers, you can hear the hateful rhetoric from Uhuru Park to Moi Avenue. No WiFi in the rooms, no WiFi in the lounge or Restaurant. They've moved Hotel guests from the beautiful restaurant overlooking Kenyatta Avenue, to a dark, dank, room with no windows or light, so that a church can occupy the former restaurant location. The churches, yes, churches, Rage many days of the week, making the property inhabitable by normal humans. The management was completely unresponsive to requests for them to tone it down, did nothing to restore the WiFi service in the rooms. The Sentrim Hotels should be ashamed of what they have allowed to happen here. They should honestly represent the property in their advertising, Hotels.com should accurately represent the experience to be had here. They should warn visitors they will be staying in the middle of born again, who knows what, revival. STAY AWAY!
“Good for business in downtown”
+The hotel Is very basic but good enough if you need to stay in the area, especially if you want to avoid traffic un other parts of the city. The internet wasn't so good AND breakfast would ve better with real coffee
Peejay
Group of friends · September 2019
+The checkin was perfect. The entire hotel staff were very welcoming. The breakfast was ok too. I’ll always love to be back.
“Friendly helpful service in city centre”
+We’ve stayed at 680 before, it is our choice when visiting Nairobi. Central location, friendly helpful service, especially Charles the porter. Even the guards are friendly. Although the room is only a double, a single bed is dragged in for our son. No troubles. Nice view along Kenyatta Ave. Breakfast is good. Cafe downstairs is good, great coffee. The only concern was the annoying loud religious babbling that goes on all Sunday downstairs.
+the room was clean, small TV, the stuff was helpful, the food was OK
“Downtown Nairobi is very noisy at night”
+Sentrim 680 is close to many places to get good food. There's a night club across the street that has good bands playing African music till 1-2am most nights of the week. At about 4am the buses and matatoos start getting active and they seem to do a lot of horn honking in the early morning. It's not a great place to stay if you need to get a good nights sleep. The staff is very friendly and accommodating.
+Food in the hotel restaurant is very low quality. Avoid anything on their Menu which is international cuisine. They have no idea how to cook simple western style food. Nice local restaurants nearby the hotel. The hotel staff very friendly and helpful. However get used to reporting to the security desk on your floor every time you leave and enter your room.