Maya Tulum By G Hotels

Name: Maya Tulum By G Hotels
Address: Carretera Tulum-Boca Payla KM 7 Lote 10, Zona Hotelera,, Tulum, 77780, MX

7.2Good1,175 reviewsSee rooms

Hotel

Carretera Tulum-Boca Payla KM 7 Lote 10, Zona Hotelera,

Facilities at a glance

Parking
Airport shuttle
Gym
Room service
Concierge
Family rooms

About this place

Luxurious Accommodation Maya Tulum By G Hotels, located in the heart of Tulum, offers air-conditioned rooms with modern amenities like a coffee machine, minibar, and flat-screen TV. Guests can unwind in comfort and style during their stay. Relaxing Facilities Enjoy a range of facilities including a fitness centre, indoor pool, and a garden to relax in. The hotel also features a restaurant and bar where guests can indulge in delicious meals and drinks. Convenient Location Situated in the Zona Hotelera district, Maya Tulum By G Hotels is just steps away from South Tulum Beach. With Tulum Archeological Site and Parque Nacional Tulum nearby, guests can easily explore the local attractions. Book now for an unforgettable stay at Maya Tulum By G Hotels!

Choose your room

Pick check-in and check-out to see live room prices.

24 room types

Choose your room
Room type	Guests	Show prices
Superior Twin Room with Sea View 20 m²2 × Double bed	Sleeps 4	Show prices
Presidential Suite 80 m²King bed	Sleeps 2	Show prices
Suite Oceanfront Two Double Beds 25 m²King bed, Double bed	Sleeps 4	Show prices
Suite King Oceanfront Minipool Jacuzzi 40 m²King bed	Sleeps 2	Show prices
Oceanfront King Bed Minipool 16 m²King bed	Sleeps 2	Show prices
Oceanfront Two Double Beds Minipool 16 m²2 × Double bed	Sleeps 4	Show prices
Deluxe Double Room with Sea View 25 m²King bed	Sleeps 2	Show prices
Oceanfront King Bed 16 m²King bed	Sleeps 2	Show prices
Mayan Villa House 50 m²King bed, Double bed	Sleeps 4	Show prices
Jungle View King Bed Minipool 16 m²King bed	Sleeps 2	Show prices
Standard Twin Room with Sea View 20 m²2 × Double bed	Sleeps 4	Show prices
Suite with Garden View 40 m²Double bed, King bed	Sleeps 4	Show prices
Two-Bedroom Suite 70 m²2 × King bed	Sleeps 4	Show prices
Double Room with Sea View 20 m²King bed	Sleeps 2	Show prices
King Room with Sea View 20 m²King bed	Sleeps 2	Show prices
Standard Double Suite 45 m²Double bed, King bed	Sleeps 4	Show prices
Jungle View Two Double Beds 16 m²2 × Double bed	Sleeps 4	Show prices
Jungle View King 16 m²Double bed	Sleeps 2	Show prices
Suite Jungle View Two Double Beds 25 m²King bed, Double bed	Sleeps 4	Show prices
Ocean View King 16 m²King bed	Sleeps 2	Show prices
Ocean View Two Double Beds 16 m²2 × Double bed	Sleeps 4	Show prices
Double Room with Garden View 16 m²Double bed	Sleeps 2	Show prices
Queen Room with Garden View 20 m²King bed	Sleeps 2	Show prices
Standard Twin Room with Garden View 19 m²2 × Double bed	Sleeps 4	Show prices

What this place offers

Parking

Transport

Airport shuttle

Pool & wellness

Indoor pool
Spa
Gym

Food & drink

Restaurant
Room service

Services

Concierge

Family

Family rooms

Outdoor

Private beach
Garden

General

Pets allowed
Non-smoking rooms

Location

Address
Carretera Tulum-Boca Payla KM 7 Lote 10, Zona Hotelera,, Tulum, 77780, Mexico
3.7 km from the center of Tulum

Questions about this stay

Quick answers from the information this property gives us.

What are the check-in and check-out times?
Check-in from 15:00. Check-out by 12:00.
Is parking available?
Yes, this property lists parking. Check the room offer for any fee.
Does the property have a pool?
Yes, this property lists a swimming pool.

Guest reviews

7.21,175 reviews

Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 200 reviews.

Cleanliness7.1

Service8.6

Location9.6

Room quality7.5

Amenities7.6

Value for money7.0

Food and drink8.1

Paulina
Mexico · Solo · May 2026
9.0
+Beautiful great location
−Old rooms ,really different from the pictures
Mel Duncan
United States · Family · May 2026
9.0
“A great place for personal retreat.”
+Raw Love Cafe, yoga, friendly staff
−The seaweed- no fault of theirs. Bad music in the main restaurant. Lack of variety of food in main restaurant and bar.
Elizabeth
Australia · Couple · May 2026
7.0
“Nice but very overpriced for average”
+Lovely villas and the staff were very friendly and helpful when you need anything at all.
−Being charged for additional water at that price point is unusual. At least a couple of complimentary bottles of water per day is standard even in much cheaper accommodation. Facilities are very run down (beach chairs etc torn cushions, wood stain worn) our drink fridge was broken and had to be replaced.
Theresa
United Kingdom · Solo · May 2026
1.0
“There was a strong unpleasant odour around the property due to seaweed not being cleared from the beach. This resulted i”
+Has potential, but needs a lot of improvements.
−The service was disappointing and inconsistent throughout my stay. There was no drinking water provided in the room at any point, and no clear communication at check-in on how to access water. I was later told to use a refill station, which had not been explained, and on one occasion was offered a paper cup for water. This is below expected standards, particularly in a hot climate where water is a basic necessity. Communication from staff was also poor. Responses felt dismissive and lacked ownership, and overall the staff were not particularly welcoming or helpful. In addition, a 20% tip was added without being clearly communicated, which I found inappropriate and not transparent. This was at the restaurant next to the pool area. I was also asked to pay additional taxes on arrival, despite already paying a city tax through Booking.com. This was not clearly explained and felt inconsistent and lacking in transparency. Overall, the experience did not feel relaxing. Due to the repeated issues with service, communication, and charges, I felt on edge throughout my stay rather than able to fully unwind.
Diederick
Netherlands · Couple · May 2026
8.0
“Great hotel with friendly staff.”
+Personeel is zeer vriendelijk, kamers waren erg schoon.
−The hotel is very good, but the area is really not tourist friendly. People try to rip you off everywhere, even the police. Even when you want to park your bicycle people already force you to pay. Also at every place you go, they charge you so much, even more than Miami prices..! It’s sad because the staff is probably reliant on tips. The nature and food are beautiful and good, but overall I wouldn’t recommend to go to Tulum. The rip off and scam environment really ruined my experience!
Fabiola
Canada · Solo · April 2026
5.0
+I loved the location
−The room was full of bugs
Juan
Mexico · Solo · May 2026
6.0
“Falta de mantenimiento del hotel”
+Las cabañas distribuidas entre la vegetación
−El aire acondicionado no funcionaba
Kooki
Israel · Solo · May 2026
8.0
+המקום יפה
−חוף ים מלוכלך, החדר לא ממש נקי
Rajaa
France · Couple · May 2026
2.0
“A fuir”
+Le personnel assez sympathique compréhensif
−La publicité mensongère qui dit que nous avons accès à la plage mais qui est infecté de sargasse nocif pour la santé au pied de notre chambre donc baignade impossible. Nous n’avons pas été mis au courant de l’indisponibilité de la page auxquelles cas nous aurions fuis cet hôtel. pas l’odeur nauséabond domine l’hôtel telle un nuage ,Le manque de sécurité dans l’établissement au moment de notre arrivé de nous demandez de signé une décharge en cas de vol de qui ne met pas entretenue confiance pour le séjour .Piscine sale pas entretenue , eau salée impropre à la consommation. Eau filtre facturer alors que l’eau n’est pas potable sur place. Très mauvais expérience nous sommes partis avant la fin de notre séjour
Katherine
Chile · Family · May 2026
8.0
“Cabañas cerca del mar”
+Me pareció un hermoso lugar. Limpieza diaria. Cerca del mar. Buen precio de las habitaciones.
−Lamentablemente el agua no es potable y la alternativa de consumo de agua es un pequeño dispensador que está en el hall. Debiera ser considerado el expendio en las habitaciones.

Good to know

Check-in & check-out
Check-in from 15:00 · check-out until 12:00
Pets
Pets are welcome

Facilities at a glance

About this place

Choose your room

24 room types

Superior Twin Room with Sea View

Presidential Suite

Suite Oceanfront Two Double Beds

Suite King Oceanfront Minipool Jacuzzi

Oceanfront King Bed Minipool

Oceanfront Two Double Beds Minipool

Deluxe Double Room with Sea View

Oceanfront King Bed

Mayan Villa House

Jungle View King Bed Minipool

Standard Twin Room with Sea View

Suite with Garden View

Two-Bedroom Suite

Double Room with Sea View

King Room with Sea View

Standard Double Suite

Jungle View Two Double Beds

Jungle View King

Suite Jungle View Two Double Beds

Ocean View King

Ocean View Two Double Beds

Double Room with Garden View

Queen Room with Garden View

Standard Twin Room with Garden View

What this place offers

Parking

Transport

Pool & wellness

Food & drink

Services

Family

Outdoor

General

Location

Address

Questions about this stay

What are the check-in and check-out times?

Is parking available?

Does the property have a pool?

Guest reviews

Good to know

Check-in & check-out

Pets

Guest reviews