Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 200 reviews.
Linda
United States · Couple · November 2026
“Breath taking views!!!!!”
+The view is breath taking! Very relaxing, the room was nice with an amazing view to the ocean. Complimentary breakfast was great!
−keep in mind place is very secluded requires resort shuttle transportation. So if you have early morning tour bookings before 7am you have to speak with front desk and hope one of the staff drive you up hill to meet tour guide driver because taxis and other transportation won’t go down to resort. Their shuttle service don’t start till about 9am. We were very thankful we had a staff member drive us up both mornings because we would’ve missed our tours with no refund.
Shirley
United States · Couple · October 2026
+location was excellent, breakfast was great!
−facilities were under renovation of some kind
Yvonne
United States · Family · October 2026
“Great place. Food was just ok.”
+great
−food
HANSHI
China · Couple · October 2026
+The hotel has a great location with beautiful views. On the day we checked in, they even upgraded our room. The staff were all very warm and friendly. It was an excellent experience overall.
Colette
United Kingdom · Solo · October 2026
“Lovely Stay”
+Raphael was fantastic-he catered for our every need. He even monitored when the sun moved and adjusted my sun umbrella. The hotel catered for our late night flight and helped us feel comfortable.
Filler
Israel · Couple · October 2026
“Beautiful view, but definitely not 5 stars. The view is really beautiful, and honestly it's the main reason I would”
+The view is really beautiful, and honestly it's the main reason I wouldn't rate this place even lower. The staff are friendly. When we arrived they helped us straight away with our luggage, and there was champagne and dessert waiting in the room, which was a nice touch. Raffaele was very kind and really made our stay better. A special thank you to the lovely young woman from reception who drove us up to the main road in her own car on our last morning so we could catch our ferry. We really appreciated it!
−This is simply not a 5-star hotel, 4 at most. Our room felt more like a storage room than a hotel room: very small, with a tiny shower that leaks water all over the floor. The bed was uncomfortable, and we both had back pain the whole stay and couldn't sleep properly. On our last night we came back after a long day to find half the floor covered in ants. They got into our suitcases and all over our clothes, and it took us an hour just to clean everything. To be fair, they offered us another room right away, but the balcony there was full of ants too. Breakfast is limited and only starts at 8:00, which made check-out morning really stressful. The coffee is also just not good, and that's a disappointing way to start the day. We tried a different kind every morning and were let down every time: too strong, too bitter, or not even hot. Almost every hotel gives you at least one free bottle of water. Here there wasn't a single one, and we paid €7 for a bottle. One more important thing if you don't have a car or scooter: you're pretty much stuck. The hotel is 15 minutes from Sorrento, and the shuttle only goes to one stop in town, starting at 9:30. We asked once to leave earlier for a fer
Errol
United Kingdom · Couple · October 2026
“Generally a lovely stay in an amazing location!”
+The location is unbelievable! The staff were very friendly and helpful!
−The food was very small portions. The drinks are over priced. We had issues with our shower not being hot enough.
Ben
United Kingdom · Couple · October 2026
“Would highly recommend to anyone, will be going back”
+The property was beautiful, in a great location, the staff was very attentive, I wanted to hire a scooter, and they made that happen and organised everything, I was there with a large party for my wife’s 40th so wanted to surprise her, the staff were in on it and provided complimentary champagne and deserts, which was well above board so thanks to maya for that. The room was very clean and comfortable, the beds were great, had a great sunset every night due to the location. Can’t fault my stay at all so thanks once again, we will all be back again. 👍🏻
Alain
Mexico · Solo · October 2026
+The service of everyone in the hotel was great, from the front desk to the waiters and the shuttle drivers. The beach club is so comfortable and well attended. We wanted to stay more days!
bashaer
Saudi Arabia · Couple · September 2026
“Perfecto”
+The staff were incredibly friendly and always went above and beyond to make our stay as comfortable and convenient as possible. A special thank you to the team for the thoughtful birthday gesture. They upgraded our room to a beautiful suite room for our first night to help us celebrate, even though my actual birthday was still coming up. It was such a lovely surprise and made the beginning of our trip even more memorable.
−The facilities were excellent, especially the pool and the beach club. We also really appreciated the complimentary shuttle service, which made it so convenient to get to downtown.