Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 11 reviews.
Mikaela
Australia · Couple · May 2026
“Stunning hotel with the most welcoming family running it!”
+Gorgeous hotel run by the most welcoming and generous family. Made us feel at home the minute we stepped in. No English and cash only but we made do! Very spacious rooms and lovely onsens and lounge area.
−Pillows are very hard. Rooms are traditional Japanese rooms which wasn’t an issue but actually why we booked it, just the pillows are hard
Verma
United States · Couple · April 2026
“We were very disappointed with the up keep of the place. It should not be on listed in Booking.com”
+The staff as very nice and polite.
−80 to 85% 0f all the hallways on the second floor had water damage and had a moldy smell. We stayed one day and moved out the next day, but they did not credit us for the second day. There was no one p in the morning to assist.
Luc
Romania · Family · August 2025
+Very nice old couple, beautiful big house. Somewhat outdated (like, electric appliances from 25 years ago) but conserved all of its charm. The onsen are nice, both the free public one, and the private one.
Jimi
Finland · Group of friends · April 2025
“Exceptional”
+Cozy, really clean.
Van
Australia · Couple · November 2024
“A beautiful and serene location”
+Beautiful location, clean, and the kindest staff. Our room was huge and the different breakfast each morning was delicious and generous.
−Book dinner in advance unless you have a car to drive into town.
Yuval
Israel · Couple · October 2024
“Passable”
+The place is run by a very nice elderly couple. The building and the lobby are beautiful. It is 10 minutes drive from hirayu onsen. Nice size rooms. They don't know English and only speak Japanese, but they made a great effort to communicate with us.
−The place, although beautiful, is old and the facilities are outdated. It is isolated, so you are kind of bound to eat breakfast and dinner at the place. There were spider webs in the room and the onsen wasn't the cleanest. In addition, the owner said only at checkout that they receive cash only(something worth mentioning in advance, as there are no close ATM machines in the area), and when she saw we didn't have enough cash, she suddenly pulled out a brand new card machine. And even then, she was reluctant to let us pay the full amount, even though it was all of our cash. We were left with a bitter taste
Clara
Belgium · Business trip · October 2024
“Very good”
Lisanne
Netherlands · Couple · May 2026
“Geweldig en authentiek”
+Heel lief personeel, gerund door een ouder echtpaar, die alles eraan deden om ons verblijf fijn te maken. Met elke dag heerlijk Japans ontbijt in een mooie ruimte. De onsens waren ook heel fijn, je had een keus tussen openbaar (gescheiden) en prive te boeken (mag samen). Aanrader om wel een auto te huren. De bussen gingen niet vaak en stoppen niet overal om te komen bij de sights (Kamikochi, gattan, ropeway, andere onsens).
YUNA
France · Family · April 2026
“Fabuleux”
+Auberge japonaise typique avec un restaurant digne d’un étoilé en France !! L’auberge est ancienne, ce qui fait son charme et les hôtes sont adorables !!