Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 200 reviews.
Filipa
United Kingdom · Family · November 2026
“Perfect long weekend with my family!”
+The property is beautiful, very well equipped and very comfortable
Sue
United Kingdom · Group of friends · November 2026
“Loved our stay, the staff were amazing, food was excellent as were the views”
Helen
United Kingdom · Couple · November 2026
“A very special place.”
+From the get go, the staff couldn't do enough to help us. Very efficient, kind attentive serving staff. Quick booking in. Beautiful comfortable suite for our wedding anniversary- really special. Glorious location. The views from the breakfast room are fantastic. Very good breakfast. Liked the walk sheet- pub walks from the Mason's Arms.
Nicola
United Kingdom · Family · November 2026
+Lovely little pub with a great view and staff really helpful!
−The finish of furniture and kitchen could have been better. The kitchen cupboards were very worn and the extractor fan in the bathroom was dusty.
Oli
United Kingdom · Group of friends · October 2026
“Excellent”
+Staff are amazing we love it Beautiful appartment and huge!
Natalie
United Kingdom · Family · October 2026
“Gorgeous accommodation and restaurant in a beautiful location. A lovely little getaway.”
+Our evening meal was excellent. The cottage was decorated beautifully, lovely & clean. Super friendly & helpful staff. Lovely location. Would stay again.
−Accommodation was a bit cold on arrival and we found heating settings a little tricky to work out.
Gillian
United Kingdom · Solo · September 2026
“Fantastic pub and accomodation.”
+I have been visiting 'The Masons Arms', for quite a few years, and have never been disappointed. We used to bring our 2 children when they were young. They are grown men now and have families of their own and it is still our favourite pub...even better now they have beautiful accomodation. Love it.
−What happened to the ribs on the menu, they were fantastic. So a slight disappointment this visit.
Nicola Jones
United Kingdom · Solo · September 2026
“Fantastic location and views, suite was large.”
+Location is amazing, views from the bedroom were fantastic. Room was a suite, large enough, over 2 floors. Had a restaurant within the hotel. Staff were lovely, very friendly.
−Unfortunately this hotel was not to our liking. When we arrived there was 1 parking spot avaliable and the parking is a stretch between 2 roads. When we checked in at 7.35pm ish we were told kitchen shut at 8pm so if we wanted to eat, needed to drop bags and come straight back down. Felt very rushed. Ordered food, ribs and shepherd's pie. Took a while to arrive, but I expect that when cooked fresh. However, I don't know what sauce was on the ribs but they had been separated and coated in a sauce that honestly was horrible. I scraped off what I could but even the ribs were so fatty and not cooked brilliantly i left most of them. Shepherd's pie was cooked too much, was far too hot and for 20 mins it did not cool at all. The pot seemed to keep cooking it as it just kept tasting more burnt. Maybe we picked the wrong things, but being told the kitchen shuts and rushing us to order made us feel we couldn't send them back as it would be an inconvenience. After food we went to the room. Nice room, but the bed on a mezzanine floor with stairs to it was not the best for us. Up and down to the toilet, not easy as we weren't aware of the stairs and we are both recovering from 1 knee and 1 ankl
Pam
United Kingdom · Solo · September 2026
+We stayed at Winster Cottage (the 2 bedroom cottage) for one night. It was spacious and clean with a patio area at the back with a great view. The beds were comfy and the log fire in the kitchen was a great addition, especially appreciated on a crisp, autumn day. The evening meal was delicious and it's a nice touch that a table is automatically reserved for overnight guests. Breakfast was also on point, setting us up for the day. The staff were friendly, welcoming and professional. Mason's Arms is situated in a rural spot but is only a 15 minute drive to Bowness on Windermere which we found to be ideal. It was lovely and quiet at night but not far from the hustle and bustle of the town and Lake Windermere. This is the first time that we had stayed here and we would definitely return.
−The patio area at the back needs a good clean, the stone slabs were very slippery with algae. It needs jetwashing. The table and benches look worn and weathered and could do with being replaced.
Samantha
United Kingdom · Solo · September 2026
+How clean and lovely the rooms/ small house was. The staff are so helpful and very kind.
−Nothing