Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 150 reviews.
Chiebear
United States · Couple · April 2026
“Would not stay here again as there are many other options”
+Location is fine - Not close to skiing and not close to town but in the middle - so be prepared to walk five minutes to anything People were friendly and hotel is clean
−Did not like the restroom facilities - no private baths, have to exit room and go down hall. Rooms are very small and not particularly well equipped (dressers, closets). High price for the value received. Hotel appears shabby from outside - inside is two star quality, decent enough but small and certainly not luxurious
Kyle
United States · Group of friends · March 2026
+Everything was great highly recommended!
Stephanie
New Zealand · Couple · March 2026
“Good location. Would come back again.”
+Friendly staff who showed you everything that works. Central to walk to shops and eateries
Sabrina
Australia · Couple · March 2026
“We loved staying at Marushige!! The property is beautiful and well preserved - the facilities are always clean and great”
+We loved the baths - specially after a long day up in the mountains. Our room had a beautiful view and it was a good size. Everything was very clean and tidy.
Sarah
Australia · Group of friends · March 2026
+Great location, friendly and helpful staff
Jorge
Mexico · Group of friends · March 2026
+They have a really cool gym down stairs. And the bathrooms were top.
Jacob
Vietnam · Couple · March 2026
“Beautiful spot in the middle of an amazing town”
+This place is incredible! The staff is very friendly and accommodating, and the rooms are as depicted in the photos.
Satva
United States · Couple · February 2026
“The food is outstanding, we ate out at a restaurant next night and wished we would of ate at hotel.”
+The food was amazing and the location is great.
−I didn't realize there wasn't a bathroom in the room, but that was fine it was right down the hall, but it is shared bathroom.
Shan
United States · Couple · February 2026
“Very welcoming & cozy but also dusty, bath facilities inconvenient for our stay”
+Family run property and they were super friendly & accommodating (even offered to drive us across town when changing hotels). Communication through email was good. Cozy place. Tasty dinner & breakfast! They had a great basement facility for snowboard and ski gear, including a drying room as well as tuning stands & wax!
−My partner is sensitive to dust and he was sneezing all night long in the room. The room appeared clean on the surface but it must’ve just been the age of the building or not as frequent deep cleans that triggered it. He didn’t have issues at the other 3 hotels we’ve stayed at. I understood that there were no bathrooms in the room but the shared facilities were a bit disappointing/inconvenient. There are no bathing facilities apart from the private onsens. There are two private onsens you can book on a whiteboard in person. Unfortunately, when we checked in around 4 PM there weren’t any timeslots left until 8 PM. We opted to go to the public onsen to bathe but the most of them and the one we went to didn’t have any stools to sit on nor any showerheads and the water was too hot to get in. So we just had to sit on the floor and mix the onsen water with the cold tap to clean ourselves. It would be more convenient if the onsen timeslots were 40mins instead of 1h (50m + 10m buffer), so there would be more slots, which was the case at the next hotel we stayed it. The sinks and toilets were for the whole floor and the facilities there were a little cramped and dated.
Yamazaki
United States · Couple · February 2026
“Worth the stay, especially if you’re tryna hit the slopes. Little uphill walk to lift but doable.”
+The breakfast was the best part! It felt super homey, the food was excellent and the staff were very accommodating. The showers are fun as you keep to Japanese etiquette.
−I didn’t like I couldn’t use the showers past a certain time. I totally understand why though, not a big deal.