Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 63 reviews.
Sabine
Australia · Solo · March 2026
“Lovely staff, delicious breakfast, convenient location. It was perfect for skiing all areas of Hakuba Valley.”
+Large, clean room and comfortable futon.
−A great experience.
Richard
Singapore · Couple · January 2026
+The breakfasts and meals were amazing and the location was perfect
Charlie
Australia · Couple · January 2026
+The family are incredibly welcoming and hospitable. The breakfast was great and prompt. We enjoyed the close proximity to the bus stop and food spots which made it very convenient. The space was very clean and the staff were super helpful with all requests.
Jiayu
Taiwan · Solo · December 2025
“Everything was perfect! I had a very good stay here!”
+The room was big and cozy, the bed was comfortable, the hot spring was good, the breakfast was super delicious and hearty, the location was good, and the staffs were also so helpful and friendly!
Janelle
Australia · Solo · December 2025
+Had a great stay, staff were amazing and assisted me with anything that I had needed. Breakfast every morning was lovely. I thought location was good, few minutes walk from Happo bus terminal which is essential to getting to the slopes and if your needing to get to Nagano for train transfers, Lawson and food options close by too. Overall great experience and would stay again :)
−There wasn’t anything I didn’t like.
vicente
Chile · Solo · March 2025
“Like a dream”
+Amazing little traditional hotel, it’s make me feels like I was inside an anime. The food was amazing as well. Overall one of the best hotel experiences I’ve ever lived. Please don’t miss out the chance to skip this place over the more luxurious options in town, this place is an experience by himself!
William
United Kingdom · Couple · March 2025
+The staff were so welcoming and friendly. The breakfast was exceptional and they tried their best to accommodate one of my party, who was vegetarian. The on-site onsens were fantastic places to relax and recover after a day on the slopes. I'd love to stay again and recommend this very highly for anyone staying in Hakuba.
−Nothing!
Sabine
Australia · Solo · March 2025
“A high-end ryokan with the homey atmosphere of a traditional inn and the polish of a hotel”
+Situated in the heart of Happo-One and a 10-minute walk to the Nakayama slopes, Maruni Ryokan Hakuba is a comfortable and convenient location for a stay to enjoy Happo-One. For those who want to go a bit further, its location near the Bus Terminal and various bus stops makes it easy to reach the other resorts in the Hakuba Valley. The family who run Ryokan Maruni and very welcoming, friendly and helpful. My Japanese-style room was quite large and had lovely views of the mountains. It was comfortable and clean, providing ample storage space for luggage. The dry room in the basement was also more than adequate, ensuring dry boots and gloves in the morning. Ryokan Manuri does a lovely breakfast, catering to both Asian and Western tastes and also serves a lovely Japanese-style dinner (pre-booking required at least a day ahead). Close to restaurants it also provides a shared fridge and microwave for days you just want to keep things simple. For overall convenience, comfort and quality service, this one is hard to beat.
−nothing
Madeline
Australia · Group of friends · February 2025
“A memorable part of our stay in hakuba”
+The homey vibe and friendly hosts
tyler
United States · Couple · February 2025
+The staff was especially friendly and helpful. They made this place feel like home, well being so far away from home. This was an amazing authentic experience that I would recommend to any couple.