Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 200 reviews.
Hayley
United Kingdom · Couple · August 2026
“Great time and relaxing”
+It was very relaxing.
−We had to keep chasing to get something done.
451lizzieh
Family · August 2026
“Moroccos gem”
+The staff are amazing ! All es really friendly and helpful. Nothing too much for anybody and you feel like you’re the most important person into the room to them when they’re you serving you and generally being very friendly special shout out to the Bard staff including Ali and crew in the evening and Karim who worked in the day Antura staff in the dining area and kids area/kids club mini disco and pool bar. From start to beginning the reception given was helpful, friendly and knowledgeable they even helped us get a cheeky McDonald’s delivered! Every day the rooms were tidied fresh towels and we even got some of our clothes washed for us after it fantastically dirty experience of going on the quads -which was amazing by the way! The pools clean tidy area it was easy to get a bed and food was available from early in the morning to the evening all around each different area. Some some of the food was a bit different what we’re used to at home but there was something for everybody and everything was fresh. To get to the Hotel from the airport was about half an hour in a private taxi about £15 although you could get the Hotel mini bus which was cheaper but dropped you off on the outski
pinkypigHerts
Family · July 2026
“Good but needs improvement.”
+Just got back from a lovely holiday from this hotel. However, there were some aspects that were dissipating. On arrival to the complex we were advised our room would be ready at half 2 and to come back to reception then. We did this and reception advised us to see a man outside. The guy pointed on a map to where our room was and we basically had to find our way. No bell boy service was offered to us.we had been up since 1am so was very tired then expected to drag our luggage through 45 degrees heat and try to find our room. It was not easy. Personally I have arthritis in both hips and my back. I’m unsure why we were not offered a bell boy because you did see him on occasions. Overall not best first impressions. There was a fair few issues with our room. None of the plug sockets worked so we’re were having to charge power banks through the USB port from the TV all holiday. Our toilet constantly trickled, the shower head holder was broken so had to shower holding the head and the main issue everyday we had was we were only left with one towel. Everyday I was at reception complaining about this. There was 2 people staying in the room and I don’t think it’s a lot to ask we have 1 towel
“Stayed 1 week”
+My girlfriend and me,we stayed for a week in July.Hotel is about 30 minutes from centre town.Good thing is shuttle bus few times daily. Swimming pool is quite big and well maintained.In a hotel area is lots of trees and is nice and green.Birds singing in the morning. Hotel staff is busy but nice and polite.Food is good but not a big selection and repetitive. We visited during the world cup and it was very entertaining.
156carlyp
Family · July 2026
“old and dated would not return”
+myself and my family stayed at this hotel for one week. The hotel was quite far away from the centre and the airport. The hotel was clean but very dated and i was quite disappointed with the room and facilities. The staff were quite rude until you tipped and then they were very helpful. I found the reception staff really unhelpful. The drinks at the all inclusive bar were poor and the food was dreadful. We spent quite a lot of money on taxis going to the centre as the food was so bad in the hotel we had to eat out every day. The pool area was nice and the entertainment staff were lovely. I wouldn't revisit this hotel. However I loved Marrakech. I would say his hotel is more a low 3 star rather than a 4 star
829jaic
Family · July 2026
“Loved it!”
+Me and my sister absolutely loved our stay! The vibes were amazing and all of the staff were incredible, especially Mouss and Olaya! So attentive and such great people, an asset to your company. I loved the breakfast in the mornings but I felt like lunch and dinner, the food wasn’t great which I think let it down but it didn’t dull our time there. Would come back in a heartbeat!
fadoua
Morocco · Family · August 2026
“Séjour détente tout y est dans cet hôtel j’applaudis le personnel qui était au top vraiment tout le monde . Merci et à b”
+La gentillesse et les petits soins du personnel rien à dire au top
−Rien la vérité
hassan
Morocco · Couple · August 2026
+Bon sejour, personnel exceptionnel
Aziz
Morocco · Solo · August 2026
“Grande arnaque”
−Tout
Fati
Morocco · Family · August 2026
“Une expérience ratée, qui nous laisse malheureusement une très mauvaise impression de cet établissement.”
+les réceptionnistes, le personnel du buffet, les serveurs, les cuisiniers ainsi que le personnel des bars, notamment celui de la piscine et de la terrasse, ont été très sympathiques. Une mention spéciale à Oussama, particulièrement gentil et professionnel.
−Plusieurs éléments ont malheureusement fortement dégradé notre séjour. Dès notre arrivée, l’agent de sécurité à l’entrée s’est montré particulièrement désagréable. Nous avons également dû attendre près de 20 minutes devant notre chambre, qui n’était finalement pas prête malgré la confirmation de la réception. La climatisation était défectueuse, très bruyante et fuyait. La porte du balcon était coincée et le téléphone de la chambre ne fonctionnait pas. Malgré notre réclamation, le problème de la climatisation n’a pas réellement été réglé et nous avons dû mettre des torchons au sol afin d’éviter de glisser. Nous avons également trouvé un cafard mort dans la chambre dès le premier jour. Mais le plus grave reste ma chute sur la terrasse, devant la scène. Je suis tombée lourdement, au point de ne pas pouvoir me relever seule. J’ai eu de nombreux bleus, le bras gonflé et du sang au niveau du nez une fois arrivée dans la chambre, avec ensuite de fortes nausées et d’importantes douleurs. Ce qui m’a surtout choquée, c’est qu’aucun membre du personnel présent sur place, ni aucun animateur, n’est venu m’aider ou simplement prendre de mes nouvelles. Seuls quelques vacanciers, que je remercie s