Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 200 reviews.
Hussain
Canada · Couple · October 2026
“Good stay with good price and good reception”
+Nice location
Heather
United Kingdom · Group of friends · October 2026
“Awful”
+Close to my conference centre
−No room available sent to sister hotel ,dirty not suitable but only option at 9 pm
Philip
Australia · Solo · October 2026
+Great location. Clean and comfortable.
Josephine
United Kingdom · Solo · October 2026
“Disgusting hotel that refuse to resolve any complaints”
+The only positive about this hotel was leaving it.
−Disgusting room, appalling service and absolutely no accountability My stay at this hotel was absolutely appalling, and the way my subsequent complaint was handled made an already terrible experience even worse. For just under £180 for two nights, I expected a reasonable standard of cleanliness and basic amenities. Instead, I was met with a filthy kettle covered in limescale, a stained chair, marks all over the walls and a severely damaged strip of flooring between the bedroom and bathroom, with the foam underneath exposed. The room was visibly tired, poorly maintained and frankly disgusting. To make matters worse, there were NO towels, hand towels or shower mat in the room when I arrived. I contacted the property shortly after checking in, only to wait almost 24 hours for two bath towels to eventually be provided. I had to chase them repeatedly, and even then, no hand towel or shower mat was supplied. There were also no tea bags or teaspoons. However, what really demonstrated the complete lack of care and professionalism was the way the hotel handled my complaint afterwards. I contacted the property directly and gave them every opportunity to resolve the matter fairly. Instead of
Sarah
United Kingdom · Couple · October 2026
+Good location, value for money
−Difficult to find, no sign outside
Sarah
United Kingdom · Solo · October 2026
“Very very smelly! Stinks of dirty drains!!”
+Nothing!
−The smell is pungent it actually made me feel sick. Drains in bathroom and a damp smell. Not clean cobwebs everywhere.., just grimy. It’s noisy you can hear footsteps up and down. Laundry man under stairs at 10pm at night. Delightful people that were staying there banging on the door at 3am obviously forgotten code or checking in and didn’t look for code. No staff there only in the day. I complained and they said they would clean the room next day but that when I was leaving. Never again and probably one of the worst places I’ve stayed in. Very upset!
Elena
Spain · Solo · October 2026
+Location, cleanness
−Not many facilities
Lorraine
United Kingdom · Family · October 2026
“It was a practical overnight stay for an interview. Warm, clean, close to shops, safe area and value for money. I’d stay”
+Location perfect for Hammersmith tube snd local shops. Yorkshire Tea sachets in the room as complementary drinks just wonderful!
−Communal stairs up to rooms could have done with a little hoover but the room itself was spotless. Small double room but very well presented.
Parajara
Brazil · Couple · October 2026
+Proximidade com transporte público, rua tranquila, perto de mercados.
−Ausência de frigobar, Ausência de toalha de chão no banheiro, barulho dis quartos vizinhos.
Jacopo
Italy · Couple · October 2026
“Struttura senza troppe pretese per un soggiorno dove la struttura è un semplice appoggio per dormire. Camera pulita”
+Camera pulita, sistema di self check in/out semplice
−Non essendoci personale è un po’ più complicato chiedere assistenza.