Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 156 reviews.
mjsledz
Family · December 2025
“10/10 place to stay”
+Was just an overnight but very comfy place to stay the lady at the front desk was extremely nice and helpful Had the family room which was perfect for three of us We had the continental breakfast which was perfect before heading to the airport Love the rustic charm
A8287MVharrym
Business trip · November 2025
“Exceptional Service and Comfortable Stay”
+I had an excellent experience during my stay at the hotel. The environment was inviting and well-maintained, providing a comfortable and pleasant atmosphere. I would particularly like to commend Jade from the front of house team for her outstanding professionalism and warm demeanour. Her attentiveness and courteous service significantly contributed to a seamless and enjoyable visit. I highly recommend this hotel to anyone seeking quality accommodation and exceptional customer service.
helzio
Couple · November 2025
“Very last minute booking but very pleased!”
+I booked this hotel a days notice out as I had a last minute flight from London Gatwick. We arrived quite late but was welcomed warmly and checked in right away. We were also offered a couple of complimentary drinks which we enjoyed before bed! Room was ground floor, and absolutely grand for the night that we needed. Very comfy, shower was super and lots of lovely tea and coffee selections in the room which is helpful with an early start. The only thing to mention if anything was the room was quite warm when staying, the radiator was off but we just opened a coupleof windows. Would certainly stay again!
892kazf
Family · October 2025
“Really lovely hotel”
+My Son and Daughter-in-law recently held their wedding at this hotel. It was one of the best places I've ever stayed. Management have changed hands during the planning of the wedding and I have to say, the people that run the hotel now are absolutely amazing, friendly, helpful, understanding, kind, professional, supportive and just darn nice. The hotel was clean, comfortable and gorgeous. Highly recommend
Grainne
Family · October 2025
+Clean, comfortable and quiet. Was disappointed though there was no evening dining services. Had to go out for dinner, which was not on our plans. Our intention was for an easy overnight accomodation in between flights ie didn’t want to go out again (another cab) to get dinner. Otherwise, a nice, comfortable and clean traditional English country accommodation, with convenience to Gatwick airport. Keeping in mind, distance from airport was £25 each way. Would have liked some night lighting in downstairs areas in evening/night time. Everything was in darkness except for office area, which made it a little less welcoming.
+Very clean room basic but had exactly what we needed. We were round the back which actually really helped because you are right next to the airport so it wasn't as noisy as we expected. Bed was comfortable so bonus points and ample parking. We would stay here again if we fly from Gatwick in the future. The lady on reception who checked us in was also very friendly and informative
+I should be sure to mention that we were travelling during what I assume was the offseason. That being said, the place was empty and the staff was adequate. The rooms were clean, but the fridge and TVs were broken. It was very handy to have a place so close to the airport, but I probably wouldn’t stay again, certainly not for the price.
“Great but thin walls”
+This place was ok. The walls were very thin and you can hear the people next door. Very convenient and close to the air port
+Room 4 was nice, however rooms 5 & 6 (external) smelt a little damp. Some mould in the shower cubicles. Reception lady was very pleasant and helpful.
+The front staff were very unfriendly and unwelcoming. We reserved a king bed and did not get it, our room had a queen bed. We would not stay here again