Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 68 reviews.
Svitlana
United Arab Emirates · Solo · June 2026
“Magical place, dream home!”
+All, I adore all in this hotel! Hotel is a private house, and they rent out rooms in it. You feel like a very welcomed guest there! Employees are perfect! They bring you flowers in the room! Hotel is magical! Situated near Damro tea plantations but territory of hotel is better than Damro! Just look at photos! Hotel directly facing kondagala rock! Views are insane! Birds a everywhere, swiiiing, foleers all around! It feels unreal!
−Nothing to dislike!!!!!
Karin
Germany · Family · February 2026
+I stayed at Manuel Manor for 3 nights and even the weather was not very nice I had a good time there. The staff was extremely friendly and helpful and they took very good care of me. The cook was absolutely fantastic, best food I had in sri lanka.
Paul
United Kingdom · Couple · November 2025
“A really exceptional place to stay”
+Great location and a lovely property. We were given the choice of rooms and chose the main house. Stylish furnishing and very comfortable. Beautiful gardens. Private chef made great breakfast and dinner. We were made so very welcome and the team are very friendly, helpful and professional.
Bart
Belgium · Couple · November 2025
“Perfect spot to relax”
+Where to begin? The garden is absolutely beautiful,an ideal place to relax and unwind. The staff were wonderfully attentive and genuinely friendly, making us feel completely at home. Even though we stayed only one night, we left feeling deeply refreshed. The food was the best we’ve had in Sri Lanka so far. I can’t recommend this place highly enough!
−Just so you know, the perfect location with its beautiful garden is a 30-minute drive from the city.
silva
Sri Lanka · Family · September 2025
“Luxurious stay”
+All good.
−Nothing at all.
Andrii
United Arab Emirates · Couple · September 2025
“Excellent place but minor improvements needed”
+Location and fantastic staff, great attitude and customer service, beautiful lounge and impeccable food service. Great owner.
−WiFi not reaching to outer room, not enough power plugs overall and only one with euro standard, also without heater/aircon the room is very cold at night (while bed and blanket are fantastic).
Claudia
Tunisia · Couple · August 2025
“Unforgettable experience, highly recommended”
+The house and the views on tea plantation are wonderful, the furniture and the decor are incredibly authentic! Everything is very clean and the place is comfortable. We appreciated the chance to chill and relax in the living room with a cup of tea kindly offered by the staff. The whole staff (from the manager to the chef) are extremely friendly and kind, they spolied us with free tea, coffee and delicious meals. I would definitely recommend staying there if you are going to visit nuwara Eliya area.
Alexander
Germany · Couple · August 2025
“Manuel Manor offers outstanding hospitality with exceptionally caring staff, making it a truly memorable and heartwarmin”
+Manuel Manor was without a doubt one of the friendliest places we’ve ever stayed at. The entire atmosphere was warm and welcoming, and all staff members were extremely courteous, attentive, and helpful. A very special thanks goes to Maduvan, who went above and beyond to take care of us. I arrived with a fever, and he not only prepared a soothing tea but also arranged an inhalation and a massage to help me recover - truly exceptional care. The dinner and breakfast were also excellent, delicious, and lovingly prepared. You can really feel the heart behind everything they do. We can wholeheartedly recommend Manuel Manor and would love to come back anytime!
Ian
Australia · Group of friends · August 2025
“For a group of volunteer (CASPPER pharmacy) who had just completed one weeks training and were about to head to Jaffna K”
+Manuel Manor is An extremely spacious 4 double bedroom expansive house with an Additional double room alongside. It is impeccably well looked after and ran by Mr Anton and his team who quite honestly are there to respond to your every requirement. This was explained when Mr Anton explained that he had over 30’years experience at The legendary Hill Club in Nuwara Eliya. Add to that it is in a spectacular spot with amazing views down the valley towards the Mahawelle Ganga.
−That we couldn’t stay longer!
Gemma
United Kingdom · Family · July 2025
“Beautiful property and grounds, simplify service and food menu, be mindful of room maintenance and cleaning when guests”
+Beautiful stunning building and grounds Beautiful scenery and peaceful
−Our rooms had minor issues which I am sure can be resolved. Our daughters had an outside room in an outhouse in the grounds. Overwhelming smell of damp that was trying to be hidden with incense. Bed linen damp due to kit being dried properly. Likewise our rooms bed linen was damp. The owners had obviously been maintaining the property to keep it to a high standard by varnishing floors but it was very uncomfortable to sleep in a strong smell of varnish where we couldn’t open a window. Also our room did not have an en suite and we had a bathroom opposite which we had to get dressed to go to the toilet as staff were around in the communal areas. Breakfast was good but dinner menu was not appealing to our group. We took a 30 min taxi to a restaurant. A simple menu of curry and rice would suffice and would have happily stayed in Staff were nice and friendly but tried too hard at times, often interrupting conversations etc, but I am sure not deliberately.