Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 26 reviews.
DMsl
Sri Lanka · Group of friends · September 2026
“you canot sleep in this property, staf start lowd talking 4 am and wediing miusic strat 6 am”
+The villa's style is good, but the property owner doesn't know what hospitality is.
−It's not a hotel, villa or Walauwa; it's a wedding location. It's not suitable for guests to come and sleep. If this property takes room bookings but does not take bookings when there is a wedding. The property owners think that when they have this kind of property, they know about hospitality; this is a problem in Sri Lanka.
Dominique
United Kingdom · Couple · February 2026
+It was a beautiful atmospheric building with a lovely garden and swimming pool. The room was exceptionally spacious and well furnished. The staff are friendly and helpful and the food was tasty.
−Dinner price was expensive by local standards and there was no bar, The hotel was located quite far out from Kandy centre so you really need your own vehicle as the tuk tuk drivers in Ksndy didn't know the hotel so getting back could be problematic. We were also kept waiting outside the gates for quite a long time on two occasions as they are kept locked and no one was around. A bell to press to alert staff in the house would be very helpful.
Richard
United States · Couple · January 2026
“First time Booking.com let us down.”
+The colonial architecture was very nice. Grounds were nice.
−Place is run down. A/C didn’t work. Bathroom sink didn’t drain well. Beds were broken. Lobby bathrooms had no soap or toilet paper. Limited bottled water on premises. We were bitten by bugs in our beds. Communication in English was difficult.
Ananda
Sri Lanka · Group of friends · December 2025
“One of the best places ever stay with a wonderful staff, authentic food and a peaceful location”
+Great staff including Manager Prasanna, Chef, all others) The best authentic Sri Lankan food prepared by Chef Vijitha. Manager Prasanna, taking care of each and every need of guests and well supported by the team. Very friendly team.
−zero complain. I would suggest that internet facility to make available inside room. Now its only can in common areas.
Kateryna
Ukraine · Group of friends · October 2025
“A truly unforgettable stay , full of history, warmth, and genuine Sri Lankan hospitality.”
+Manor House is a real treasure in Kandy, Sri Lanka. A perfect blend of British, Dutch and Sri Lanky architecture. This historical house, built in 1884, was once owned by ministers family , and now by the wonderful Chitra and Kumar. From the moment we arrived, it felt like stepping into a palace , yet everything was made with such warmth and soul that we immediately felt at home. The service was outstanding, with incredible attention to detail from the staff. We were honored to stay in the oldest authentic room and enjoy a fantastic traditional Sri Lankan breakfast with the owners in their beautiful garden full of trees and flowers. If you’re visiting Kandy, don’t miss the chance to experience this magical place , it’s more than just a stay, it’s a piece of history and heart. ❤️
Annabel
France · Family · September 2025
“Old-world luxury at its best.”
+Beautiful house and grounds. We were the only guests and the hotel really feels more like a private home. The staff set up tables in different parts of the garden at different times of day - lovely shady breakfast under the mangosteen tree, which a staff member nipped up to pick us the fruit! All the rooms are beautiful and spacious, the hotel has lots of nice places to sit with a drink or a book. Lovely pool. Delicious food. Filtered water on tap. Kind and thoughtful staff. Perfectly placed in quiet surroundings just outside Kandy, but easy to get in and out by tuktuk or car.
Giorgio
Italy · Family · January 2025
“Fascinating, Great Atmosphere. Needs maintenance”
+A stunning colonial manor, with typical architecture and fascinating bric-a-brac accessories. Very friendly staff, Breakfast hall is avery charming old ballroom. Greta Atmosphere.
−The building is old and you can feel it. It needs lot of maintenance and better solutions to make it comfortable, Noisy fan and A/C. Lighting poor.
Jennifer
Australia · Group of friends · January 2025
“Exceptional”
+Loved the renovated manor house and the spacious and comfortable rooms. Loved reading and finding out from the owners about the history of the building.
Kent
United Arab Emirates · Family · January 2025
“Nice historic hotel in quiet location”
+We enjoyed our stay at Manor House! Nice large rooms with character and comfortable beds. Well kept garden and swimming pool. Friendly staff who were able to offer good advice on things to see in the local area.
−Location is a short distance from Kandy - this means it is nice and quiet but you do need a Tuk Tuk/car if you want to go to a restaurant .
Middlemood
Portugal · Family · October 2024
“Great architecture but needs updates on facilities.”
+Loved the old style architecture and gardens, beautiful Manor House. The pool is a good refreshment for kids. Continental breakfast was ok.
−It needed to be updated, facilities were old, hotel seemed empty and staff a little disoriented, the fact the doors have a top with openings allows the sound to pass by, so in our case with a room on a ground floor we had noise when guests arrived late at night.