Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 26 reviews.
“4 out of 5 stars - May is low season”
+Overall, we had a very relaxing and enjoyable time at the M.O. Canouan. While there were several kinks to iron out throughout our stay (which would have resulted in a 2-3 star rating), they were handled by the manager, Michael, and the staff went above and beyond to remedy and make sure that we were more content with our visit upon departure. So, overall, the experience and property get 4 stars from us. Good to know in advance/suggestions: 1. THE LOW SEASON IS DEAD: If you are fine with just a few other people at the hotel, and limited restaurant options & activities, low season is for you. Low season tends to coincide with hurricane season. If you like more variety and a more lively atmosphere, the high season (winter months for U.S./European citizens) gives a more typical resort experience. 2. PLAN ACTIVITIES AND DINING IN ADVANCE: The hotel does not have great onsite communication , there are no guest guides, such as a leaflet or binder, in the room. Rather, everything is seemingly online. However, I was not able to get specific information online, except for the spa and a few activities such as "sunset on the 13th hole" for added prices. Finding out specific contact information
joannp653
Canada · Group of friends · May 2025
“Stunning views from beach front pool.”
+The pool overlooking beach is the place to enjoy the day . We spent the entire day here . Stunning views the most amazing service and outrageously great service . No one else was there and this place is HUGE . The beach is not the best , but the water is the Caribbean turquoise and crystal clear . Amazing place !
GrandTour24578536064
United Kingdom · Couple · May 2025
“A really disappointing experience”
+My boyfriend and I visited Lagoon Café at the Mandarin Oriental Canouan for what was meant to be a really special evening , a rare treat for us, and something we were really looking forward to. While the staff were warm and welcoming when we arrived for our 8pm reservation, the overall experience sadly left us feeling disappointed. We were one of only two tables there when we arrived, and although the service started off well, by the time our main courses arrived (around 9:30pm), it became clear that the staff were ready to close up. The other table had already left, and as we were still eating , with full plates in front of us , we were asked twice if we were finished. It made us feel incredibly rushed and uncomfortable, so much so that we decided to take our $50 dessert to go. To add to the awkwardness, the bill included an extra $80 for water we never ordered or received. I had to ask for it to be removed, which felt uncomfortable and a bit frustrating given the setting and price point. In total, we spent nearly £300 on two small glasses of wine, a starter each, a main each, and one dessert. The food was good, but not remarkable , and certainly not enough to justify the cost, es
sbP3674BS
United States · Couple · May 2025
“A 5 star resort with Grenadine experience.”
+The resort was helpful in making island airplane transfers from Barbados. The rooms are nice a large with great porches and views. They greet you by name and remember your preferences. I want to give a shout out to so many great staff like Landy, Feiona, and Jada who did so many thoughtful things. I know I’m forgetting lots of others. We are both vegetarians and the chef at Lagoon created special meals for us that were not on the menu that were AMAZING. The service at all the restaurants was outstanding. Also several managers stopped by to touch base. The main beach at the hotel was battling the seaweed coming in which is becoming a common problem all over the Caribbean. We were able to get a few days of good beach weather and clear water. We did the hike up Mount Royal with Erasto. He is so full of energy and made the hike fun safe and enjoyable. He was always checking on us at the pool and beach frequently to see if we needed more towels or drinks. Above and beyond. The only thing I think I that needs improvement was the room cleaning. It was kind of inconsistent in the quality. The toilet was dirty upon arrival and few other things I found not clean . The turn down service did a
floral_expression
Family · April 2025
“I spent time with my family and the children had a wonderful time. I would recommend this property for quality time.”
+The accommodation, staff and property were a delightful experience. The food was amazing and we were able to balance fun and rest during the stay. It’s perfect for kids as well; kids club is a must for the children. The staff is very attentive to details and go above and beyond to make sure we were comfortable.
VC360
United States · Family · April 2025
“A little slice of paradise”
+Beautiful hotel with exceptional grounds. Very private. Butler service was fantastic. Staff at the beach especially were phenomenal with our little one. Great kids club. The only downside was breakfast service where there was consistant mistakes made in what we ordered and billing. Also reception staff were not friendly at all. Overall, a really lovely stay. Highly recommend.
C2926XCjamesd
United States · Couple · March 2025
“Island Sanctuary”
+Mandarin Canouan is paradise. Extremely private hotel on a large, mostly natural resort. Great for hiking. Three beaches to choose from. At times, we were the only people on the beaches. The Caribbean side has flat, turquoise blue water perfect for snorkeling & paddle boarding. The Atlantic side has the most beautiful sunrise, while the restaurant on the Caribbean side has dramatic sunsets. We’ve been all over the Caribbean and this is hands down our favorite destination. We will be back!
J1688PYbrianr
Group of friends · January 2025
“Peace on Earth”
+Defiantly the best service and hotel I have ever stayed in, from the moment the plane touched down to the time we left, the Island and people stand out in all of the Caribbean Island we have visited as kind and generous and giving. A most peaceful and stress free environment and beautiful scenery you could not wish for. we will be back as soon as we can.
strictlynana
United Kingdom · Couple · January 2025
“Amazing battery recharge”
+My Husband & I have just come back from Mandarin Oriental with friends. What a wonderful experience from the transfer from Barbados to the Hotel. All the staff from management to housekeeping, waiting staff & both our butlers were exceptional. Attention to detail in all areas was exceptional also. We loved our tour of the village & our little boat trip over to shell beach. Thank you to all involved. We will be back as soon as we can. Dawn & Bryan
C2926XCjamesd
United States · Couple · December 2024
“Six Star Experience”
+The Mandarin Oriental Canouan is the best kept secret in the Caribbean for luxury travelers. The resort reopened only a few weeks ago after recovering from the devastating effects of Hurricane Beryl. The island is friendly and accommodating to tourists. The 1,200-acre Canouan Estate property is mostly a nature preserve with two private beaches in addition to the main beach at the resort. Shell Beach is still under repair. It is a vigorous 2.5-mi walk from the hotel, and offers a calmer Atlantic-side beach for swimming and water sports. L’Ance Guyac Beach, a short van ride to the Caribbean side of the island, features a quiet, protected cove for snorkeling as well as an open air French-inspired restaurant. The Mandarin staff will arrange excursions pretty much anywhere you wish to explore on the island. There is also an 18-hole golf course on the estate, but we did not play during this trip. We were delighted to be assigned a butler upon check-in. Our butler, Rayshorn, was incredibly helpful, and it’s clear that the Mandarin prioritizes customer service training for all of its associates. Our suite had a stunning ocean view with the ability to open the massive terrace doors to the e