Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 58 reviews.
Shelley
Japan · Family · August 2026
“Not great.”
+Beautiful views from the rooms, however, this hotel is still very much a construction site and does not have most of the facilities that are listed
−Completely unfinished hotel, no restaurant available as was advertised, no air conditioning, no hotel reception. Building site right outside the rooms.
Anureet
India · Family · April 2026
+The property is under construction. The rooms were clean, comfortable,
Jeewaka Pathmasinghe
Sri Lanka · Family · April 2026
“Given the conditions and facilities, choosing this property was disappointing.”
+The mountain view from the rooms is beautiful, and the rooms are spacious. They also offered a complimentary traditional Sri Lankan breakfast (kiribath), which was delicious.
−The details and pictures shown on Booking.com are completely misleading. There is ongoing construction at the property, with materials scattered everywhere, making it feel more like a construction site than a hotel. These conditions should be clearly updated to avoid unpleasant surprises for guests. The rooms are located 2 to 3 levels below and are accessible only by stairways. During rain, the stairs become wet, slippery, and very dangerous. Some hallways are equipped with sensor lights, but the sensors are not functioning, leaving areas in complete darkness. We had three rooms; one had no proper running water, and another had no working TV channels (PeoTV was not working). When we returned to the property after dinner around 21:30, there was no staff present to address any issues. The reception area was completely dark, and the stairways had no lighting at all. We were a group of six, including two elderly guests, and it was particularly dangerous for them to use the stairs under these conditions. Overall, given the conditions and facilities, this hotel was a very disappointing choice.
Ekmini
Sri Lanka · Couple · April 2026
“As a starting property it’s fine. If they recognize their missing service areas they will do great soon”
+The view was amazingly breathtaking. Beautiful Ella rock view from the room. Also the food is excellent. We asked for milk rice for breakfast which was not on the menu but they prepared it for us. It was very nice.
−Property is under construction and we were not informed about it. There were construction workers. We were the only guests (2 pax) kind of uncomfortable. Reception could have done better with service.
Marko
Croatia · Couple · March 2026
+View
−No AC, dirty floors, big gaps on balcony door, geckos in the room.
Marie
Denmark · Couple · July 2025
“Pleasant”
+Absolutely amazing view and location, great food
Tilde
Denmark · Couple · February 2026
+Det meste fantastiske panoramaview at vågne til ⛰️ Vi kunne ikke have haft en bedre udsigt! Faciliteterne på værelset var fine på trods af, at der mangler “hånd-håndklæder”, køleskab og muligheden for seperate dyner.
−Værelserne er fine og der er en reception/restaurant. Resten af “hotellet” er under opbygning/er en byggeplads. Meget ufærdigt. Larm fra byggepladsen og larm fra gaden.
Ghassan
France · Family · August 2025
+Le balcon
−Travaux en cours
Kees
Germany · Couple · August 2025
“Abenteuerlich mit interessanten Nächten”
+Unterkunft, direkt am Hang gebaut. Man hat einen tollen Ausblick auf Ella Rock und kann abends in der hoteleigenen Bar einen Drink mit top Ausblick genießen. Das Personal ist super freundlich und versucht einen tollen Aufenthalt zu gewährleisten.
−Leider ist die Unterkunft direkt zwischen zwei Hauptstraßen gelegen, weswegen man ziemlich viel Straßenlärm genießen muss. Abgesehen davon verfügte unser Zimmer auch über keine Klimaanlage und der im Zimmer befindliche Ventilator hat nach einem Tag den Geist aufgegeben. Weiterhin sind die Terassenfenstertür und die Zimmertüe nicht dich, weswegen Geckos, Mücken und was weiß ich für tropische Mitbewohner unser Zimmer besuchen konnten.
amir
Israel · Family · August 2025
+ממוקם ממש על הרחוב הראשי 300 מטר ממרכז העיר. צוות שירותי.
−אין מזגן, חדרים פשוטים יחסית, תחזוקה לא טובה ביחס למלון חדש שחלקו עדיין בבניה.