Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 20 reviews.
+Je vous déconseille très fortement cet endroit !!!! Nous sommes arrivés pour 6jours et 5nuits, nous n’avons pas pu prendre une seule fois une douche, l’eau était brûlante quant à l’eau froide elle était inexistante ! De plus, cela peut paraître un détails mais nous n’avions pas de papier toilette dans les wc, nous sommes arriver un dimanche, autant vous dire que pour trouver un magasin d’ouvert le dimanche quand on ne connaît pas la ville cela s’avère être une vrai expédition ! Enfin pour finir l’odeur dans la salle de bain est vraiment insoutenable, ainsi que la propreté ! Le bac à douche était tout gras et très sale et le dessous du lit n’avait pas était fait depuis un bon moment vu la quantité de poussière qui y avait pris place ! Bien entendu nous avons essayer de contacter la personne en charge des logements pour ce problème de douche, cette personne est encore à l’heure où je vous écrit inexistante ! Ah oui et j’oubliais le fameux petit déjeuner à volonté qui se comporte d’un bocal de biscuit sec, d’un autre de céréales et quelques sachets de thé ! Bref ne faite pas comme nous, ne vous faites pas avoir !
Verified traveler
Family · September 2019
+J ai apprécié la localisation du logement. Je n ai pas aimé le manque d hygiène, les coordonnées téléphoniques erronées et de contact avec le responsable.
frozen76
Family · September 2019
+Purtroppo non sono riuscito a vedere la struttura, l’host non si è degnato di venirmi ad aprire l’appartamento e mi sono trovato in giro per La Valletta di sabato alle 22:00 con bagagli e stanco dopo una giornata di viaggio a cercare un altro hotel. È stato così scortese da non rispondere neanche al telefono, tramite messaggio mi ha detto che sono cose che capitano e di ricontattare Expedia per farmi ricollocare. Sconsigliato vivamente, dovrebbe essere bandito da portali come Expedia.
Steve
Group of friends · September 2019
+I liked Malta and I will probably return But the accommodation was poor. I understand that you get what you pay for but it had a 3 star rating and failed on basics such as cleanliness, ease of access and even the lock on the bathroom door was so worn it was unadvisable to lock it. Oh, and no toilet rolling the first 2 days So, a thumbs up to Malta but thumbs down for the Maltese rooms
Verified traveler
September 2019
+The property was in a good central location for what I wanted to see and do.
Verified traveler
September 2019
+The property was the worst possible! First of all, it isn’t a three-star hotel but a shared room in an apartment which is quality-wise very far from being a three-star establishment! The room was very dirty with dirty bed sheets and a very dirty bathroom! In addition, the shower and sink didn’t work properly. Hardly any water was coming out of the shower and sink faucet. Moreover, the AC was broken: a lot of water was leaking out of it! The property was in fact so bad that we left it after only one night. Before leaving we asked for a new room but the owners refused and even had the audacity to be super rude and sarcastic with us. This was definitely the worst accommodation and most unprofessional staff of a “hotel” we have ever encountered! Would warn anyone from going here!!
“Avoid this place!”
+he bathroom is separated, you have to use a shared living room to get to the bathroom. The living room has an IP camera installed, you are being watched. Same is true for the kitchen. I don't thing that it is legal. The bathroom is extremely dirty (see the photos), tiles cracked etc. We asked the owner to bring some detergent so we can clean it up, but they refused. We could not take a shower because there was no cold water, only hot (about 60 celsius), and they denied that something might be wrong with the pipes/faucet, although we never met the owner. They sent instructions over whatsapp. The whole place stinks, literally. The provided so called "towels" were also smelly. The breakfast practically did not exist: some cracked biscuits in filthy jars and some cereal stuck together in a feeder. There was nothing else to eat. Kitchen, sponge, dishtowels etc. are also in unbeliveable condition. The main photo that is used to advertise the place was taken about 1km away from the apartment. It is a fraud - the apartment itself has no view to the sea, no accessible rooftop. The other photo taken about our room (green walls) is misleading. See the attached photos about their actual condit
Verified traveler
August 2019
+Un'esperienza da dimenticare!! Faccio prima a fare un elenco per quante cose allucinanti abbiamo trovato: - chiavi di casa che non aprono; - stanza sporca (abbiamo trovato un pacchetto di patatine usato nell'armadio); - titolare inesistente e irreperibile (non l'abbiamo mai vista in sei giorni); - nessuna colazione nonostante abbiamo prenotato un b&b; - letto scomodo e sporco (abbiamo trovato le lenzuola bucate e un cerotto usato dentro); - il bagno puzzava da morire; - non c'era un servizio di pulizie (abbiamo usato le stesse lenzuola e gli stessi asciugamani per sei giorni); - c'era un solo rotolo di carta igienica; - la tv funzionava male; - c'era un piccolissimo contenitore per i rifiuti che ovviamente non veniva svuotato... Note positive? - almeno l'aria condizionata funzionava; - acqua calda nella doccia; - zona tranquilla; - posizione buona.
+Avevamo la cucina della quale potevamo usufruire quando volevamo. Gli ultimi due giorni di soggiorno non abbiamo potuto fare colazione perché chi ci ospitava aveva già mangiato tutto, togliendoci un servizio che avevamo pagato, così obbligati ad dover andare in un bar a fare colazione. Il terzo giorno il water non scaricava più, quindi bagno inutilizzabile, l’acqua della doccia era fredda perché la caldaia non andava. Credo che non torneremo più! Molto molto scontenta!
Verified traveler
June 2019
+Check in and facilities were good. When I messaged the landlady to ask what time I had to check out, there was no response. After messaging twice (once the night before, once on the day) I received a demanding message way late on my departure day demanding me to return to the apartment, where I was confronted by a VERY RUDE and non English speaking Miss Lucica, who demanded I return the keys and get out. With next guests presentto check in, Miss Lucica watched my collect my final belongings until I left the apartment, basically kicked out. This whole check out process was terrible and “if” they had responded properly to my messages, this would have been avoided. Instead I was treated like an animal with disgusting customer service!! I willl NEVER come here again!