Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 200 reviews.
greenrose62
Family · May 2026
“Christmas cheer that stays all year”
+Needing a family Christmas to remember long after loved ones have gone we chose Malmaison Piccadilly Private Dining space and some rooms for a sleepover. The team were efficient and helpful in ensuring everything was complete by the end of November so on the day we arrived, checked in and had time to have a few drinks in the bar before dressing for dinner and going to the Ember Lounge. It was uplifting to enter the magical space created with soft lighting, festive furnishings including a Christmas tree, background music and welcome drinks at just the right temperature. Our food had been pre ordered and our place settings reflected our choices so conversations were not interrupted we had a choice of drinks packages which meant the whole evening was relaxed and flowed flawlessly. The staff were present but never intrusive and we all still talk about what a fantastic evening it was and how it was the best way to kick start our memorable Christmas time. The beds were a perfect way to end the evening and breakfast was a hearty start to the Sunday.
karon_duke
Business trip · May 2026
“Very Central, clean and pleasant”
+The hotel was easy to spot from the train station. Very central and easy to navigate to and from. Check in was smooth. The room was immaculate. The one thing I didn't like was that throughout the hotel, the lighting was very low, in the lifts, corridors and rooms. It was not great if your eyesight is a bit impaired. The room was comfortable and pleasant to stay in. You had a little fridge with a complimentary bottle of still water, which was a nice touch. A free safe in the wardrobe too. Breakfast was decent, although I had to pay extra if I wanted a cooked breakfast. I don't remember the booking saying that it was only continental included in the price. Other than that it was all good. I would consider coming here again.
J2117ZXjunec
Couple · May 2026
“Great Time”
+Leaving this review on behalf of my Aunty June. This is a 5 star review for Ozzi the security doorman who is one of the nicest guys ever..he made our evening a memorable one thanks to his friendly banter. We were the couple sitting with Mandy n Martin who already knew you and introduced us..(Sat 2nd May) Hope to see u soon Ozzi. June and partner..👍
D494OAtracyc
Business trip · May 2026
“Meeting Room Booking in April 2026”
+This hotel is in an enviable situation in Manchester, right opposite Manchester Piccadilly station. It doesn't have its own car park, but there are car parks nearby. The interior of the hotel is bright and modern and the rooms very comfortable. Food is good, although personally I would have preferred a more French-inspired menu. Breakfast is copious with very good quality products, with the selection including some French influences, such as French yoghurts, which is a lovely touch. The meeting room we used was airy and just the right size with an option to extend into the next room for a larger gathering. It was unfortunate that the coffee machines in the area for use by those in meeting rooms were broken, but the hotel sorted this out for us very promptly and efficiently. Having discussed the event with my boss, we both feel that we would be very happy to use the Malmaison again. Being centrally located in Manchester is a great advantage as there are many bars and restaurants to choose from. Would gladly recommend this hotel for a business or leisure stay when visiting Manchester.
“Afternoon tea - not bad”
+Booked afternoon tea, food was tasty but felt as it was booked via Wowcher there wasn’t the attention to you, all afternoons teas were sat out of the way Staff
Go09824286659
Family · April 2026
“Facial treatment experience”
+Georgia did my facial treatment and she was absolutely amazing! Lovely attitude and amazing professionalism, didn’t want it to end. Thanks so much Georgia x
N9586CKjaneh
Family · April 2026
“Great hotel brilliant staff”
+Was only there one night so didn't really make full use of the facilities, but what I did use, I loved. The room was really spacious, decorated in a modern and inviting way and spotlessly clean. Everything worked well, exactly as it should. We had twin beds and they were really comfy with lovely fluffy pillows. We were on the 3rd floor and there was no issue with noise from the street (which is great considering it's location). There's a railway station right opposite, local shops for any last minute essentials and a taxi rank just outside. The staff on reception deserve a special mention. I had booked a show and the tickets were emailed to me with the instructions to print them out. I sent them to the reception and they printed them off no bother. Long story short, the ticket company had messed up and it ended up with me (or the receptionists, rather) printing them off 3 times. At no point were they huffy or eye-rolling, they were super helpful and very personable. Definitely going to stay here next time I'm in Manchester.
frodvegas
Couple · April 2026
“My go to hotel when staying in Mcr”
+Stylish and clean hotel, with pleasant and attentive staff. I love the quality Arran products which I dicovered here, that I now order them to my home. The food is always delicious, with the afternoon tea exceeding expectations. Fabulous price for a last minute stay after celebrating the start of the bank holiday weekend. The membership discount is an added bonus.
Normsu
Group of friends · March 2026
“Private dining Spring Lunch”
+We held our retirees Spring Lunch in Malmaison Restaurant yesterday. It was short notice due to our original venue not being able to accommodate our numbers (65 adults). From the moment we approached Julie & her Team, we were met with a can do attitude, a great choice of menu & the Restaurant space tailored to our needs. On the day the Front of house guys looked after us brilliantly, even made a couple of tweaks to our seating at our request. The food, 3courses, was served swiftly, it was hot & most of all, absolutely top notch. We had nothing but great feedback from everyone who attended, a big thumbs up from us all…… hosting such an event is hard-work so to get service with a smile, thank you guys, really well done 👏 👍😊
vickibU4164ZT
Group of friends · March 2026
“A lovely experience…….”
+Wonderful afternoon tea with Prosecco for a 50th birthday. Great service, lovely staff, fantastic food , thank you!