Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 21 reviews.
Elisemsanto
United States · September 2019
“What you see is what you get (plus a few surprises)”
+The room we booked was EXACTLY what we saw in the photos. (Minus a bowl of fake fruit/flower arrangement) We booked this hotel for three nights, mainly for the location and the beautiful patio where breakfast is served. Both of these things were wonderful and everything we could have asked for. The woman who served us breakfast in the mornings was incredibly kind and the breakfast was delicious! (Fresh-squeezed peach juice! The US needs to get with the program!) The location of this hotel was unbeatable. We walked all around Arequipa and had the luxury of stopping back into the room to grab a water, take a quick nap, or grab a jacket whenever we wanted. We were less than 5 minutes away from most things we wanted to see/do. I would like to preface this section by saying that it must be hard to fit such an old building with the modern trappings of hot water (for every room) and electricity. While these things were noteworthy, I certainly didn't think they outweighed the good things about this hotel. We had a few minor issues with the hot water in our room. The heat would sort of go in and out as we showered. I wonder if it had to do with other guests showering/using water at the same
KitCat_NL
Family · June 2019
+The people grom this hotel were very friendly. Our bags were taken up to the room, a light that did not work was fixed in no time, the bathroom was good , good shower too, location was brilliant - smack bang in the middle of old historic Arequipa. What let this hotel down for me was breakfast. Instant coffee, no choice of juice, cheese or ham. Only butter, jam and scrambled eggs and bread rolls. This I thought wasn’t what I expected from a 3* hotel...
Verified traveler
March 2019
+Todo estuvo bien, no hay queja alguna. Incluso nos recibieron mucho antes de la hora del check in y nos ofrecieron el desayuno por adelantado. Muy recomendable. La atención de todos fue excelente
“Situación inmejorable”
+Situación inmejorable, Justo en plaza de Armas, personal muy amable, desayuno En terraza frente plaza de Armas, habitación grande e interior como lo pedí agua caliente rápido y baño grande, parkings NT gentileza del hotel a una cuadra con asistencia para llevar y sacar auto... un punto a favor del Maison
“De lo mejor!”
+Excelente recibimiento. Muy buen desayuno, la habitación cuenta con todos los servicios descritos y el turismo se nos facilitó al poder dejar el equipaje en recepción después del check out.
+Tolle lage, aber das wars auch. Personal spricht kaum Englisch, zeitweise kein heißes Wasser, ob Fenster offen oder geschlossen macht keinen Unterschied man hört immer noch alles von draussen und dank der zentralen Lage ist das auch spät nachts einiges. Achja und einer der Angestellten scheint seinen Hund gelegentlich mitzubringen der dann auch gern mal eine weile durch bellt.
+Great location, right at Plaza de Armas, you can walk everywhere. It gets a little noise a the rooms are on one of the streets feeding to the plaza, but it did not bother us and during he night it seemed quite. This is a budget hotel, good enough to stay a night or two. Lots of steps here and there as the floors are not aligned, we played a game of up/down steps when coming and going to the room. Breakfast was basic, served outside with a nice view to the plaza. OK shower and clean room. There is a safe in the room, but no instructions (press the button inside, push a 4 digit code and press "A" (bottom left button) - then to open, push the code sequence and press the "B" button, on the bottom right.
“Ótima localização”
+Perto de tudo fizemos todos os passeios com muita facilidade.
+Basic, clean, and a great location.
“Beautiful colonial style hotel”
+My wife and I had an excellent stay in this hotel. Berna, the receptionist in the morning, made our staying in Arequipa very pleasant. She fixed our trips to Colca and the suburbs of the city; however, when my wife requested to change the room because they didn’t look like the picture in Expedia, one of the staff’s increased our room price. By the way, location is great, right in front of the beautiful Plaza de Armas, and a few blocks from the Santa Catalina Monastery.