Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 200 reviews.
macyjays2024
Couple · January 2026
“Very misleading”
+I’m not even sure where to start. My boyfriend booked Florida for my birthday and booked maingate lakeside resort after looking at the photos and obviously assuming it was a nice place. Firstly the name is very misleading. On arrival we noticed it was very worn down but thought that could’ve been a nice thing as we found out it was one of the first hotels to be built so close to Disney. However the layout was very confusing. When we went into the first room it was absolutely filthy with pubic hair on toilet seat and in the bath. Stains on the bedding and bed itself we went back to reception to request a new room. Although the people were very helpful and apologetic the second room was horrendous. I only opened the door and a foul musty smell hit us in the face. While weighing out our options my boyfriend turned the air con on ( a luxury for us as we are from England so it’s not very common) when he turned it off a dripping sound was very noticeable, I thought at first it was the tap however when my boyfriend took his shoes off he noticed the carpet was soaking wet. Turns out the air con was leaking, obviously very dangerous as we then noticed mould spores we went down to reception
anitasA9117OM
Family · December 2025
“Horrible and unsafe hotel. Not a resort at all!!!.Pictured are from 20+ years ago”
+Horrible place to stay. Extremely run down and needs to be torn down. Pictures are from 20 years ago not recent. Feral cats everywhere. Rooms all stink of smoke and musty. Carpet is filthy and needs replaced. Doors are rusted shut and hard to open, hinges are rusted and frozen. Unable to close bathroom door, had to kick to get to open. Ceilings are bubbled and paint crumbling off. Pictures have a line of a watermark on them looks like it was flooded Light fixture in bathroom strobes when taking a shower. Tvs don't work well- very minimal channels with static. And the pools, you mean pond! I have never seen a pool any greener. No loungers or chairs either. But who wants to lay by a green pool. No King beds, store, pizza hut, or lounge or banquet hall. All closed down and employee stated it has been years since covid. Playground is unsafe and not usable. Putt putt is also closed down. Full of weeds and trees. Tiki hut is boarded up and also closed .Globe Lights around lighted paths to walk are all broken and the glass is on the ground. There are people that live there as well and they look homeless. Unsafe and not as described!! Most of the buildings have no room access with them bei
Linda
United States · Family · December 2025
+Staff
−Everything nasty nasty room roaches, ants to mold everywhere no hot water
Ralph
United States · Family · November 2025
+Great staff at front desk. Rooms are aged but stayable. Great value for the money
−Rooms are aged but stay was good
Troy
United States · Solo · November 2025
“My day was OK. The beds were comfortable. I must say, but the ambience of the room just did not meet up to the standards”
+The location
−I was looking more of a very, very clean warm room and I just didn’t get it being that the Word resort was put in the title
J8333NLmarcom
Couple · October 2025
“Don’t stay here”
+My experience at this so-called “resort” was extremely disappointing. From the moment we checked in, it felt nothing like a resort and more like a budget motel. As soon as we arrived, there were people standing near the entrance trying to sell theme park tickets, which immediately set the wrong tone. During check-in, I even noticed three raccoons outside the glass doors. The front desk agent who assisted us lacked any sense of hospitality,no greeting, no smile,just asked for my name and gave me the room number. We were informed about additional hotel fees that supposedly cover transportation to the theme parks, but not all parks are included (for example, Epcot is excluded). The continental breakfast deserves its own warning label: do not eat it. Everything tasted sour, there was no cream cheese for the bagels, and the man restocking the food was using his bare hands,no gloves at all. That was a clear health code violation, and we stopped eating immediately after witnessing it. The room itself was just as bad. It had a strong musty odor, a partially collapsing ceiling, and visible stains on the bed. It honestly looked like housekeeping hadn’t touched it before our arrival. We ended
+This place was beyond nasty. As soon as I walked in, there was a strong mildew smell. The bed skirt, chair, and even parts of the walls were covered in mold,completely unacceptable and a major health hazard. The room felt dirty and humid, like it hadn’t been cleaned or aired out in ages. There was only one towel provided. I honestly couldn’t even relax because everything felt so unsanitary. Save yourself the frustration and find another hotel. This place needs a serious deep cleaning and inspection before anyone should stay there again.
Scarlet
Family · October 2025
+The hotel is completely abandoned and uninhabitable. There is a cat infestation that fights all night, making it impossible to sleep. We found worms crawling on the walls and bed, the place smells of dampness, and it is full of mold. Water leaks from the ceiling and also comes up through the bathroom floor, making everything even more unsanitary. Everything is rusted, dirty, and unsafe. The breakfast is terrible,no eggs or bacon, just bread. The mini golf is overgrown, dirty, and completely unusable. I came for work and needed rest, but that was impossible. I brought my family so they could enjoy the “resort” facilities while I worked, but when we arrived, we were met with frustration on their faces. The disappointment was total. We stayed only one night and left immediately. I do not recommend this place under any circumstances. It should not be open to the public.
+This place was the worst hotel I have ever stayed in in 68 years. It was dirty, there were roaches, there was mold, we were only given bath towels, and no washcloths, and no hand towels. A lot of the guests were very sketchy hanging out outside smoking pot. I should have known when I pulled in and they were very few cars there. We had booked for two nights and we only stayed for one. We should not have stayed the first night but it was late by the time we got in. The whole place needs to be torn down and rebuilt. It’s very old. I would never stay there again nor would I recommend it to anyone.
+When we first arrived the room that was reserved for us was suggested as a “priority” for Expedia guests. Immediately walking into the room the smell of mildew and mold hit us, then once we took our shoes off we quickly realized the carpet was soaked. There were no trash cans in the room, minimal towels, no ice bucket or cups. Just seemed like this room was forgot. Luckily the desk associate got us switched to a new room, don’t mind the 2 inch gap under the door or the water soaked carpet by the ac unit. This room was the cleanest either but better than the first. The breakfast was minimal but enough to get us started for the day, luckily we got there early cause not sure how long that food would have been left sitting out. We were also unaware that there were additional fees once checking in. The “complimentary amenities” suggested by Expedia are not so complimentary once you have to pay them at the hotel. Needless to say for what we needed the room for as far as sleep and spending the day at the parks it served its purposes but wouldn’t be quick to book it again.